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  • Report:  #447055

Complaint Review: Waves Edge Wheaties - Oaks Bluff Massachusetts

Reported By:
- providence, Rhode Island,
Submitted:
Updated:

Waves Edge Wheaties
Oaks Bluff, Massachusetts, U.S.A.
Web:
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Categories:
Tell us has your experience with this business or person been good? What's this?
We waited weeks to get our new Wheaten puppy. My kids were so excited.

Right away he had horrible diarrhea. I hoped at first that it was just puppy diarrhea from leaving his home but it did not get better. The Vet confirmed that he had Coccidia and Giardia parasites. We started him on meds right away.

He did not seems to get better. Now he starting vomitting as well. He would not eat or drink and could barely stand. We took him to an emergency Vet where he spent the night. This kept going on for weeks.

We treated 3 times for the parasites and determined something else had to be wrong with the pup. Just before we were going to start with testing he broke his leg walking down the road.

The Vet felt it was due to brittle bones from lack of minerals he was absorbing with the diarrhea. He now neede 24 hr. care for the next 6 weeks and thousands of dollars in testing.

Waves Edge advised me to put the dog down.. I could not make that decision so she called the Vet and told them I wanted to put the dog down.

The Vet called me back and we decided we would surrender the pup to the Vet and if they could help the dog get better then they would find him a home.

Waves Edge gave us another puppy. I found out the next day that he was deaf!! So the next day we returned the puppy and got back the money we paid for the puppy. However we are still out $1050.00 in Vet bills that Waves Edge would not take care of. My children are also heartbroken and I have cried for days.

Do not buy a puupy from them. It will leave you broke and heartbroken.

Stacy

providence, Rhode Island

U.S.A.


1 Updates & Rebuttals

Christine Buckley

Oak Bluffs,
Massachusetts,
U.S.A.
Waves Edge Wheaties

#2REBUTTAL Owner of company

Sat, June 20, 2009

As a breeder I did everything I could have done to make things right with this family, including replacing a puppy they said was sick and refunding their money in the end, along with paying some of their vet bills. Unfortunately, I found out too late that I had been lied to, the puppy was not sick from something I did, the puppy's leg was broken and this family did not want to pay the vet bills. The mistake I made was giving them another puppy. When I was told they thought the second puppy was deaf (because when she banged pots and pans next to his head while he was sleeping, he didn't respond) I knew there was something wrong and immediately drove to their house and took the puppy back. It is very difficult to always place puppies in the right homes where you know they will be taken care of. It is a huge comittment adopting a puppy and also an expensive one. The good new is that both puppies are healthy, happy and living with families who love them now. If anyone has any questions about this complaint feel free to contact me. Christine Buckley at [email protected]. --------------------------- Date: Thu, 28 May 2009 07:28:59 -0700 From: xxxxxxxxxxxxxx Subject: RE: Olie To: [email protected] I have not been able to remove my complaint via the computer. I am trying to reach them by phone. Andrea

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