Christine Buckley
Oak Bluffs,#2REBUTTAL Owner of company
Sat, June 20, 2009
As a breeder I did everything I could have done to make things right with this family, including replacing a puppy they said was sick and refunding their money in the end, along with paying some of their vet bills. Unfortunately, I found out too late that I had been lied to, the puppy was not sick from something I did, the puppy's leg was broken and this family did not want to pay the vet bills. The mistake I made was giving them another puppy. When I was told they thought the second puppy was deaf (because when she banged pots and pans next to his head while he was sleeping, he didn't respond) I knew there was something wrong and immediately drove to their house and took the puppy back. It is very difficult to always place puppies in the right homes where you know they will be taken care of. It is a huge comittment adopting a puppy and also an expensive one. The good new is that both puppies are healthy, happy and living with families who love them now. If anyone has any questions about this complaint feel free to contact me. Christine Buckley at [email protected]. --------------------------- Date: Thu, 28 May 2009 07:28:59 -0700 From: xxxxxxxxxxxxxx Subject: RE: Olie To: [email protected] I have not been able to remove my complaint via the computer. I am trying to reach them by phone. Andrea