- Report: #642187
Complaint Review: Weldex Corporation - Cypress California
Reported By:
Mike -
Quitman, Texas, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Weldex Corporation
6751 Katella Ave. Cypress, CA 90630 Cypress, 90630 California, United States of America
Phone:
714.761.2100
Web:
http://www.weldex.com
Categories:
Business Rating:
(0)
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Weldex Corporation After three months of waiting this company still has not credited my account after I returned a product to them Cypress, California
In May of 2010 I purchase an RV backup monitor to replace the one in my RV. I later discovered that my original monitor was not at fault so I returned the new monitor to Weldex Corp and they received it on June 18, 2010.
I understand there is a 20% restocking fee.
Three months have now gone by and my account still has not been credited for the product that I returned to them. I have called the company several times and I keep getting excuses and promises the I will have a credit to my account but they cannot tell me when.
I bought and paid for this product in good faith. I returned the product in new condition in the original packing. I expect a timely credit to my account of the refund due me.
Weldex certainly would not have put up with my saying I would pay for the product in three or four months so why should they expect a customer to wait 3 months plus for a refund.
I understand there is a 20% restocking fee.
Three months have now gone by and my account still has not been credited for the product that I returned to them. I have called the company several times and I keep getting excuses and promises the I will have a credit to my account but they cannot tell me when.
I bought and paid for this product in good faith. I returned the product in new condition in the original packing. I expect a timely credit to my account of the refund due me.
Weldex certainly would not have put up with my saying I would pay for the product in three or four months so why should they expect a customer to wait 3 months plus for a refund.
