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  • Report:  #972589

Complaint Review: widgetlove - Internet

Reported By:
lauryn - manitowoc, Wisconsin, United States of America
Submitted:
Updated:

widgetlove
Internet, United States of America
Phone:
Web:
http://widgetlove.com/
Categories:
Tell us has your experience with this business or person been good? What's this?
I purchased a living social deal for Widgetlove.com on September 5th, 2012.  i ordered my item, and never got a confirmation email or anything from the company.  the website said to allow up to six weeks for delivery.  On October 24th i still hadn't received my item (retro kids touch, play and learn), so i emailed the company.  they replied back the next day saying " After a thorough investigation, we found the issue, and we had it resolved. We are having your parcel re-shipped at our expense, and we will have your parcel expedited as well -- It should arrive within 2-3 weeks.".  it is now 5 weeks later and still no package.  after reading other reviews about widget love and the same problems, i would not recommend that anyone buy anything through this company.


1 Updates & Rebuttals

Widget Love

Markham,
Ontario,
Canada
Retro Kids Not Received

#2UPDATE Employee

Wed, December 19, 2012

Hi there,

We apologize to hear about the issue you experienced. Did you receive your purchase? Can you provide us with an ORDER ID so we can further assist you? If you did not receive a product and you did make a purchase, please provide the ORDER ID and details for a refund.

We ship ALL orders with tracking. Please provide an ORDER ID and we will be happy to assist you further!

Thanks

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