- Report: #321617
Complaint Review: Wu-yi Tea/Living Lean-Selfhelpworks - Nicosia Other
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Author Confirmed
Why?
Wu-yi Tea/Living Lean-Selfhelpworks
Vasilissis Freiderikis, 33 1st Floor, P.L. 1066, Nicosia, Cyprus Nicosia, Other, Cyprus
Phone:
866-449-5567
Web:
N/A
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wu-yisource.com/Living Lean-Selfhelpworks Ordered a trial supply of Wu-Yi tea and Living Lean keeps taking $19.95 out of my checking account. Nicosia Other
I ordered a trial supply of Wu-Yi tea. Another company linked to Wu-Yi, Livnig Lean/Selfhelpworks, keeps stealing $19.95 from my checking account without my knowledge or approval. This has occurred the past 2 months. My bank is disputing this deduction with Livning Lean. Calls to Livning Lean go unanswered. It is a SCAM. Wu-Yi tea gives your card number to Living Lean and there goes the $19.95.
Ray
Brunswick, Ohio
U.S.A.
Ray
Brunswick, Ohio
U.S.A.
1 Updates & Rebuttals
emmaj1
United States of AmericaHello,
#2UPDATE Employee
Sat, November 21, 2009
Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 866-989-8949 and we will be happy to walk you through the entire cancellation process.You can contact us via Email also using this Email ID: [email protected]
Your satisfaction is our number one concern,
Thanks,
