- Report: #341932
Complaint Review: Wu-YiSource.com - Internet Internet
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Author Confirmed
Why?
Wu-YiSource.com
www.wi-yisource.com Internet, Internet, U.S.A.
Phone:
866-449-5567
Web:
N/A
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Wu-YiSource.com Another Weight Loss Ripoff Unknown Internet
I received an email offering me the Wu-Yisource tea at a reduced rate. I signed up for the product and as soon as I realized that it was just black tea I called them and canceled my order. I have since received several more boxes and was just informed that more tea is on the way to me. I don't want any more tea and I will send it back unopened. Wu-yisourse is just another online reipoff! I will also contact my bank to stop any further deductins from my account.
Linda
Pawtucket, Rhode Island
U.S.A.
Linda
Pawtucket, Rhode Island
U.S.A.
1 Updates & Rebuttals
Falon Tylor
United States of AmericaHello,
#2UPDATE Employee
Sat, November 21, 2009
Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 866-989-8949 and we will be happy to walk you through the entire cancellation process.You can contact us via Email also using this Email ID: [email protected]
Your satisfaction is our number one concern,
Thanks,
