- Report: #1170380
Complaint Review: Xymox Percussion - Internet
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Xymox Percussion
Internet, USA
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Xymox Percussion Bad Business Internet
I ordered a drum set for my son on the xymox percussion website. Hey said it would be shipped in 4 weeks and my credit card was charged for the full amount of the set which was around $300.00.
When 4 weeks came and went I emailed Jen at xymox and she said something was on back order and it would be another week or so.
Another 4 weeks want by so I emailed again and she said a couple more Days. The order arrived a week later but was missing the stand and drumsticks.
I have been repeatedly emailing to see when those items will arrive and I have never received a response.
I am very disappointed in this service and I either want my money back or my items.
There is no other way to contact this company and I am very angry at them for not responding. I will be posting anywhere I can regarding this company and it's awful service. This company should be put out of commission as far as I'm concerned.
1 Updates & Rebuttals
Madfox
Bakersfield,California,
Response from xymox
#2Author of original report
Mon, August 18, 2014
I did receive a response today on my voicemail from xymox letting me know my items are still on back order. They said they would give me a refund if I chose to do so. I did choose to do so. Thank you xymox for your communication.
