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  • Report:  #928572

Complaint Review: Yellow Pages Directories - Carrollton Texas

Reported By:
AWA - Headland, Alabama, United States of America
Submitted:
Updated:

Yellow Pages Directories
Carrollton, 75011 Texas, United States of America
Phone:
8557848380
Web:
onlineyellowpages.com
Categories:
Tell us has your experience with this business or person been good? What's this?
I recieved a directory listing form with our old address on it.  It said I could add fax and email at no extra charge. I did not add anything, just changed the address.

Then I got a call from the law offices of James A. West saying Yellow Page Directories had placed the matter in their office for collection for the amount of $327.00.  Yelow Page Directories never even sent me a bill. 

You would think adding a fax line or email address is free, but to change the physical address they charged $327.00. 

If Yellow Pages Directories sends you a listing form, throw it away or it will cost you.


1 Updates & Rebuttals

Jose

Texas,
USA
We'd Like To Resolve Your Issue

#2UPDATE Employee

Wed, August 22, 2012

My name is Jose and Im the Customer Service Manager at the
above mentioned company.  Im sorry to see we havent met your
expectations for satisfaction and quality service.  Wed like to resolve this
issue with you. Please contact me directly at 855-784-8379.

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