- Report: #389762
Complaint Review: Your Billing Solutions - OAN Services - Internet
-
Author Confirmed
Why?
Your Billing Solutions - OAN Services
Internet, U.S.A.
Phone:
800-215-1961
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Your Billing Solutions - OAN Services This company placed an unauthorized charge against my AT & T telephone account. Internet
Upon receipt of my November phone bill today, I noticed an unauthorized charge against my AT & T telephone account. I called the listed 800 number and informed the company's agent that I did not sign up for, nor want the service they charged me for on 11/03/2008.
When I asked who authorized the service, they said I was signed up via the Internet. I asked who signed me up? They said they had an email address of [email protected]. When I invormed them that this wasn't my email address, they said they would cancel the charge against my telephone account and issue a credit immediately.
The agent claimed they would send me a refund by check and that it would take about 10 business days. They would also place a "block" placed on my phone number at their order receiving location.
I also noticed OAN Services, Inc. listed on my bill.
Art
Saranac, Michigan
U.S.A.
When I asked who authorized the service, they said I was signed up via the Internet. I asked who signed me up? They said they had an email address of [email protected]. When I invormed them that this wasn't my email address, they said they would cancel the charge against my telephone account and issue a credit immediately.
The agent claimed they would send me a refund by check and that it would take about 10 business days. They would also place a "block" placed on my phone number at their order receiving location.
I also noticed OAN Services, Inc. listed on my bill.
Art
Saranac, Michigan
U.S.A.
