1, Report:
#1478559
Posted Date:
May 10 2019
ACE Rent A Car - Orlando Florida ACE Car Rental BAIT AND SWITCH SCAM Orlando Florida
Rented car from ACE through Hotwire. Reserved a Nissan Armada, large enough to fit 6 people with luggage. Upon arrival, after waiting almost 1.5 hours to get to the counter, was told location doesn't rent that vehicle but would provide something similar. The similar vehicle was a Ni...
Entity
Categories: Car Rentals
2, Report:
#1471515
Posted Date:
Jan 16 2019
Ace Rent a Car Venice California Tried to extort cash from me for deposit, wouldnt use a valid credit card even the one prepaid with. Wanted me to go to liquor store for cash when I had numerous valid credit cards to charge the deposit. Venice CA
I prepaid my rental through carrentals.com and the company was late opening 45 minutes and after the representative got organized, never apologized for being late, I gave him my valid drivers license, insurance information, and credit card for the deposit. I already prepa...
Entity
Categories: Auto Rentals
3, Report:
#1388345
Posted Date:
Jul 26 2017
Ace Rent a Car Orlando Florida Does not honor contract - adds extra charges by misrepresentation Orlando Florida
My experience with Ace Rent a Car was terrible. I reserved through Travelocity. First, I showed the clerk my full car insurance policy and she still added comprehensive when I was not looking. I did not sign for it but they refuse to refund. Beware of this procedure! I als...
Entity
Categories: Local Transportation
4, Report:
#1318398
Posted Date:
Jul 22 2016
Ace Rent A Car Dont go to Ace Rent A Car Orlando Nationwide
I rented alot of cars in the past and ACE is the only worst of them all.Their staff named Micheal and Christina from 5757 South Semoran Blvd, Orlando, Fl 32822 treated me with no human respect.
They went ahead and charged me for unnecessary violations that was not even necessar...
Entity
Categories: Consumer Services
5, Report:
#1289418
Posted Date:
Feb 23 2016
ACE CAR RENTAL THEY ARE THIEVES! THEY HAVE NO MANNERS OR CUSTOMER SERVICE EXPERIENCE! ORLANDO Florida
I am not sure about renting from Autorentals.com in the future. I HAD THE WORST EXPERIENCE W/ACE CAR RENTAL IN ORLANDO. THEY ARE THE WORST MF EVER. I BROUGHT BACK THE CAR AND THEY WERE CLOSED. WHEN I REACHED THERE ON 2/18TH - THEY DIDN'T EVEN HAVE A FORD SUV - WHICH IS REQUESTED. I ...
Entity
Categories: Auto & Truck Rental
6, Report:
#1280770
Posted Date:
Jan 18 2016
ACE Rent a Car Don't Rent from ACE. They will rip you off. Orlando Florida
DON'T RENT FROM ACE!! THEY WILL STEAL YOUR MONEY! When checking in we were asked if we wanted insurance. We told them no, we had talked to our insurance agent and had coverage so we didn't need it. After realizing our bill was double what was quoted we tried to start calling to ...
Entity
Categories: Auto Rentals
7, Report:
#1153264
Posted Date:
Jun 09 2014
ACE Rent A Car Predatory Billing. Avoid at all costs. Kansas City Missouri
The overall service was not bad. They did not have the car I originally wanted but they re-adjusted and I was out in my rental car in less than 15 mins. Up until now I was satisfied with the service and I would totally recommend anyone to go to this place for their car rental needs....
Entity
Categories: Car Rentals
8, Report:
#926641
Posted Date:
Aug 13 2012
Ace Rent A Car pre-existing damage Richfield, Minnesota
I rented a car from ACE in Minneapolis on 7/11/2012 at around 10:30pm. When I get to the rental facility it's already dark outside. As with other rental company, a staff walked out with me with a small LED torch and checked the car for damage. Since it was a pretty new car and it wa...
Entity
Categories: Auto & Truck Rental
9, Report:
#696621
Posted Date:
Apr 11 2011
Ace Rent a Car/Blue Oval www.acerentacar.com Ace Rent A Car Blue Oval LAX tried to SCAM my Credit Card los angeles, California
Beware of these scam artist and always check your credit card as their $300 deposit policy is more than meets the eye. When you get to the front you will here, we are placing an additional $300 hold on your credit card. Fair enough, but I always wondered, if I wanted to...
Entity
Categories: Auto Rentals
10, Report:
#714058
Posted Date:
Apr 05 2011
Ace Rent a Car Blue Oval over six weeks and security deposit still not refunded Burlinggame, California
I reserved a rental car through ACE. The rental went smoothly and i had no problems with the car. The servce at the location was very nice as well. Especially for a budget rental car. The issues occured when after two weeks, the $300 deposit had not been refu...
Entity
Categories: Auto & Truck Rental
11, Report:
#661788
Posted Date:
Nov 17 2010
ACE rent a car ACE Horrible experience with ACE rent a car Orlando, Florida
This was the worst car rental company I have ever used. The car was filthy, I had to clean the windows in order to see, the interior was also dirty. I was given the car with half a tank of gas although I'm sure the provious renter was charged for a full tank. I was...
Entity
Categories: Auto Rentals
13, Report:
#201718
Posted Date:
Aug 18 2009
Ace Rent A Car They do not give reciepts and they will charge your bank account without notifying you even after several months of being their customer. Bloomington Indiana
Ace rent a car does not like customers. All I asked them for was reciepts for the several months I had rented the car and for them to send me a bill for the last couple of hundred bucks. They will not send you or give you reciepts, they will not clean or maintain anything to do with...
Entity
Categories: Auto Rentals
14, Report:
#449577
Posted Date:
Aug 18 2009
Ace Rent A Car SCAM NO CARS AVAILABLE TRIED TO ADD FEES AND TAXES San Diego California
We rented an economy car on their web-site. First problem: no shuttle at the airport pick up for at least 45 minutes. We had to call twice to get a pick up. We had a guaranteed rate of $29.97 per day with taxes and fees it came to $36.37. When we arrived at the lot which is noth...
Entity
Categories: Auto Rentals