1, Report:
#1420771
Posted Date:
Jan 03 2018
Haynes Furniture Haynes Furniture Richmond, Virginia Poor qality furniture, useless warranty servuce, would not allow return or exchange for something better that wasn't falling apart after a month! Riner Virginia
The following is a letter that I wrote to Linda Castro, Director of Haynes Furniture. It describes several issues we’ve had since we made the purchase on 11/10/2017, and received it on 11/15/2017, less than a month after the furniture was received. We have had a lot of proble...
Entity
Haynes Furniture
Categories: Furniture, Furniture & Furnishings, furniture protection plan
2, Report:
#1359150
Posted Date:
Mar 01 2017
The Dump Haynes Furniture Stay away from these crooks Dallas, Texas Texas
If you don't want to throw away your money, stay away from The Dump. We bought a bedroom set in July 2016. In couple of months one of the night stands and the chest of drawers started to peel from the top. We contacted their customer service. They sent a technician to our house. H...
Entity
The Dump
Categories: Furniture & Furnishings
3, Report:
#1156320
Posted Date:
Jun 20 2014
Haynes Furniture Haynes sold me bad furniture from the beginning newport news Virginia
I purchased Haynes furniture in May 2013. In August I had a issue with the pillow for the sofa not being set properly. The sofa wore pillow wore out from normal wear and tear. No one is on the house but me but the pillow wore out. They changed the pillow. 3 months roll by I hav...
Entity
Haynes Furnitur
Categories: Furniture & Furnishings
4, Report:
#1116778
Posted Date:
May 07 2014
The Dump/Haynes Furniture/Claude Neptune/Shannon Sanchez Sent Us Damaged Furniture Twice!!!! Oaks Pennsylvania
I am a customer of The Dump. I purchased a bedroom set (bed, dresser, 2 night stands, 2 box springs and a chest) on January 5th from the Oaks, Pa location. Delivery was on January 10th. An hour after delivery we noticed that the drawers were not staying closed...
Entity
The Dump
Categories: Furniture & Furnishings
5, Report:
#1121794
Posted Date:
Feb 07 2014
Haynes Furniture Horrible couch they say meets manufacturer standards Virginia Beach Virginia
I purchased a piece of furniture from Haynes 7 months ago. It is a 2 piece reclining couch with massagers in one section of the couch. We have had service repair out 3 times for the electrical which is still malfunctioning. When you sit on it or lay on it you can feel the wood...
Entity
Haynes Furniture
Categories: Furniture & Furnishings
6, Report:
#1119831
Posted Date:
Jan 31 2014
Haynes Furniture Poor Customer service, Delivery. Lost Furniture. Virginia Beach VA
In November of 2013 we purchased a living room leather Sofa and Reclining Chair from Haynes Furniture. We paid 1/2 down in cash with the remainder due upon delivery. We were told that the Furniture would arrive in a week, that estimate was ammended to December 6th. That Estimate was...
Entity
Haynes Furniture Virginia Beach
Categories: Furniture & Furnishings
7, Report:
#1096349
Posted Date:
Nov 01 2013
Haynes Furniture I purchase a warranty but get no service Newport News Virginia
This is actually my second time that I've had an complaint with Haynes. Back in 2012 I tried to file an insurance claim and was told after having told the representative to add it, that they only added insurance to one order and not both. So needless to say that with no warranty t...
Entity
Haynes Furniture
Categories: Furniture & Furnishings
8, Report:
#1066884
Posted Date:
Jul 22 2013
The Dump aka Haynes Furniture Buyer Beware: their Persian rugs may not be cleanable but rather disposable Houston Texas
I purchased a hand-knotted wool persian rug for $788.00 4 years ago from The Dump in Houston (I know, nice name, huh?). In that time it became dirty and was in need of cleaning. There were no labels on it as to how to clean it but I spoke with several oriental rug cleaners in town...
Entity
The Dump
Categories: Furniture & Furnishings
9, Report:
#1064743
Posted Date:
Jul 06 2013
Haynes Furniture Sale of inferior product. Newport News Virginia
We purchased a sectional sleeper set back in 2010, for approximately $850. Recently we noticed that the lower foot runner board in the front was peeling away from the sleeper sofa. I removed the cushions and found that the front board which is nailed into the side boards and had pul...
Entity
Haynes Furniture
Categories: Furniture & Furnishings
10, Report:
#946552
Posted Date:
Sep 25 2012
The Dump Hayes Furniture I purchased a mattress and less than a month after having it I reported sinking. It has taken me almost 2 years to get my money back. They made me choose 6 defective mattresses before giving me most o Atlanta, Georgia
Please Dont do business with The Dump/ Haynes Furniture. They sell defective merchandise!
I puchased a mattress set from the Dump for $1020.00 Two weeks after getting the mattresses it started sinking. I reported the problem and the company said it was nothing they could do...
Entity
The Dump
Categories: Furniture & Furnishings
11, Report:
#816255
Posted Date:
Dec 31 2011
Haynes Furniture Will not refund the 90% stated in their return policy Newport News, Virginia
My mother purchased 3 chairs for my children as Christmas gifts. They were delivered with on Christmas Eve with a $75 delivery charge (outrageous). When I came home for Christmas from out of state on the 26th of December, I noted that we really did not have room in our h...
Entity
Haynes Furniture
Categories: Furniture & Furnishings
12, Report:
#812484
Posted Date:
Dec 22 2011
The Dump Haynes Furniture Company rip off no more lets start class action lawsuit Irving, Texas
I am looking for people who have been damaged by The Dump, I have spoken with several attorneys interested in filing a class action but they would like to know how many people would be willing to participate. I currently have a small claims suit against the Dump and am t...
Entity
The Dump
Categories: Bait-and-Switch
13, Report:
#812100
Posted Date:
Dec 21 2011
The Dump The Dump Atlanta, New Venture Holdings, Haynes Furniture Terrible Customer Service Atlanta, Georgia
So the old saying is that you get what you pay for. That really holds true with The Dump. Stay far away from this place.Recently we purchased a sectional sofa from The Dump. I found the sales person to be somewhat pushybut not as bad as other places. He turne...
Entity
The Dump
Categories: Furniture & Furnishings
14, Report:
#797495
Posted Date:
Nov 13 2011
The Dump Hanes Furniture Natural bed totally different than in the store and un-natural Newport News, Virginia
I bought an expensive natural bed from this company that stated in the store on the tag and on 3 large signs that thy used all natural materials.The bed in the store had a terrycloth 100% cotton cover,said it had a wool layer (flame retardant)and 4 inches of natural latex.
I had ho...
Entity
The Dump
Categories: Bed & Bath
15, Report:
#765039
Posted Date:
Aug 14 2011
The Dump Haynes Furniture Beware of 20% restocking fee to reschedule delivery date or time. Houston, Texas
1. The Dump's crafty salesman waits until after you purchase to send you to the delivery department. At that point they inform you the next delivery date is over a week away.2. The next step is to give you a delivery date without a time frame until the night before. For ...
Entity
The Dump
Categories: Furniture & Furnishings
16, Report:
#658099
Posted Date:
Nov 03 2010
Haynes Furniture Store The Dump AWFUL CUSTOMER SERVICE Richmond, Virginia
I recently made a purchase from Haynes furniture store in Richmond VA. I purchassed furniture for my son. My son rented a truck to pick up the furniture. WHen he got the new furniture home, one of the pieces was in a box and was damaged. I called Haynes to as...
Entity
Haynes Furniture Store
Categories: Furniture & Furnishings
17, Report:
#587339
Posted Date:
Mar 30 2010
Haynes Furniture The Dump A STRIGHT UP RIP OFF!!!! houston, Texas
I was an employee for this company. First of all, they get you into the store to buy run down furniture that's missing pieces. They do not have a warhouse. It's more like a what u see is what u get deal if you see a sofa on the showroom floor, that will be the same sofa u take home ...
Entity
Haynes Furniture The Dump
Categories: Employers
18, Report:
#550358
Posted Date:
Jan 20 2010
Haynes Furniture Virginia Haynes has to be stopped, Please help us all thats been ripped off by Haynes Virginia Beach, Virginia
I recently purachased a Dinette set from Haynes on Sunday Dec 13th. I paid $2,343.85 cash. Table, 8 chairs, Buffet, China Hutch. It was delivered on Monday Dec 21st. When the set was delivered it was damaged and very dusty and dirty. The delivery men made a note of the damages and a...
Entity
Haynes Furniture Virginia
Categories: Sales People
19, Report:
#443809
Posted Date:
Apr 15 2009
HAYNES FURNITURE PRICE CHAMELEONS RICHMOND Virginia
WOW! In February this year, my husband met with a sales associate Mark Merlin to look at the 3 piece reclining sectional by Southern Motion. The orginal price was $1999.00 and the sale price was $1749.00 - $250 off. Mr. Merlin gave my husband the card so he could write down the sa...
Entity
HAYNES FURNITURE
Categories: Furniture & Furnishings
20, Report:
#388112
Posted Date:
Nov 05 2008
HAYNES HOME FURNISHINGS - HAYNES FURNITURE SOLD ME DAMAGED GOODS, AND VERY POOR SERVICE, IT IS NOT MY FAULT RICHMOND Virginia
ON 10/03/08 MY WIFE WENT IN TO HAYNES FURNITURE TO PURCHASE A SLEEP SOFA. SHE FOUND THE SOFA SHE WANTED AND A CHAIR AND A HALF AND OTTAMAN TO MATCH. SHE PAID AND SET UP A PICK UP FOR THE NEXT DAY. JOSEPH GRUSZECKI WAS HER SALES PERSON.
I WENT TO PICK UP THE NEXT DAY, THE GENTE...
Entity
HAYNES HOME FURNISHINGS
Categories: Furniture & Furnishings
21, Report:
#376788
Posted Date:
Sep 29 2008
Haynes Furniture Store Delivered defective leather furniture Virginia Beach Virginia
We purchased a black leather Natuzzi sectional from Haynes Furniture store, in Virginia Beach. When the furniture arrived, we did not notice that there was a repair on one of the pieces of the sectional, and that one recliner of the sectional was not aligned with the adjacent seat. ...
Entity
Haynes Furniture Store
Categories: Furniture & Furnishings
22, Report:
#328023
Posted Date:
Apr 22 2008
Haynes Furniture Company Poor Delivery Service & Lack of Customer Service Complaint! Richmond Virginia
We made a purchase of approximately $2,300 February 2008 from Haynes Furniture Store (West Broad St) in Richmond, VA with a scheduled delivery date of March 15, 2008.
We would like to bring to your immediate attention the following discrepancies that turned a good shopping experi...
Entity
Haynes Furniture Company
Categories: Furniture & Furnishings
23, Report:
#322449
Posted Date:
Mar 31 2008
Haynes Furniture shop around for better savings and value Virginia Beach Virginia
I have shopped at Haynes Furniture and would want to alert all individuals who are planning to shop at Haynes Furniture to beware. They scam, lie and cheat just to get your business and take your money. I have gone there just to see what they have and to only have sales people pre...
Entity
Haynes Furniture
Categories: Furniture & Furnishings
24, Report:
#322190
Posted Date:
Mar 29 2008
Haynes Furniture No Luck With Warrenty Richmond Virginia
I bought a couch, love seat, and a recliner and purchased the Stain Safe warranty. Well, before the first year the cushion on the recliner started to pucker in the center only. This must be a problem with this perticular manufacture because I met someone later that had bought the sa...
Entity
Haynes Furniture
Categories: Furniture & Furnishings
25, Report:
#309003
Posted Date:
Feb 15 2008
HAYNES FURNITURE POOR QUALITY AND NO SERVICE RICHMOND Virginia
This is the second time I have shopped Haynes and the last .. The first time was about 4 years ago . I bought a leather sofa and chair for about $1800.00. The set lasted 1 year before it started peeling. Fortunately I also bought the stainsafe warranty and stainsafe replaced it , n...
Entity
HAYNES FURNITURE
Categories: Furniture & Furnishings