1, Report:
#1516699
Posted Date:
Mar 09 2022
Monro Auto Service and Tire Centers Monro, Inc., Monro Muffler, Monro Muffler Brake & Service Failed to properly service vehicles Hooksett NH
My husband and I have been bringing our vehicles exclusively to Monro for annual inspections, tires and regular maintenance work since moving to Hooksett in Dec 2008.
On November 2, 2021, we purchased a 2nd hand used vehicle for my husband who commutes 80 miles round trip daily to ...
Entity
Monro Auto Service and Tire Centers
Categories: Auto Repair Service
2, Report:
#1480747
Posted Date:
Jun 20 2019
Monro Muffler Fraud, Scam, Deceptive Business Practices, Careless Vehicle Repairs North Olmsted Ohio
BEWARE – Fraud, Deception and Careless Business Practices.
I made the horrible mistake of taking my vehicle to Monro Store # 462 in North Olmsted, Ohio for suspension repair and an oil change. I asked the store manager for good quality shocks to be installed. Instead, Monro instal...
Entity
Monro Muffler
Categories: Auto Inspection, Auto Repair Service, Repair Parts, Scam, Bait and Switch, Consumer Goods
3, Report:
#1243482
Posted Date:
Jul 22 2015
Monro Muffler / Brake & Service Chain Stores , Donald Mead, Store manager, Hanover, MA Hidden fee rip off at Monro Muffler / Brake & Service chain stores Hanover, MA and Nationwide Nationwide
When I paid for car repairs at the Monro Muffler / Brake shop in Hanover, MA the repair bill was higher than quoted over the phone. After paying my bill and returning home I discovered a line on my invoice under miscelaneous for Shop supplies with a fee of $39.00.
I called the sto...
Entity
Monro Muffler / Brake & Service Chain Stores
Categories: Auto Repair Service
4, Report:
#1173625
Posted Date:
Sep 01 2014
Monro Muffler/Brake & Service bunch of oil change jockeys masquarding as wannabe mechanics Elyria Ohio
Back on 16 April, 2014, I took my 2007 Hyundai Tucson in for a scheduled appointment to have the timing belt & serpentine belts replaced as well as an oil change. At the time I dropped the vehicle off @ 8:30AM , I was told it would be completed in 6 hours. In actuality, it was com...
Entity
Monro Muffler/Brake & Service
Categories: Auto Mechanics
5, Report:
#1089284
Posted Date:
Oct 03 2013
Monro Muffler and Brake, Jason tried to tell me I needed a new engine ,I didn't, Toledo Ohio
Hello. I wanted to write to say how disappointed I am with Jason at the 3305 Secor Road, Toledo, Ohio location. I took my daughter's car in last Saturday (September 28) because it was knocking a little bit and it also needed some routine maintenance (oil change, tire rotation, etc.)...
Entity
Monro Muffler and Brake
Categories: Auto Repair Service
6, Report:
#1068266
Posted Date:
Jul 19 2013
Monro Muffler Overcharged for shock absorber installation Williamsville New York
My friend is a manager for a napa store and I showed him the invioice for the work I had done on my 1999 f150. I had 4 sensa trac shock absorbers Installed and Monro charged me 655.00. He told me the cost for those shocks were anywhere from 30 to 40 dollars a piece. They charged ...
Entity
Monro Muffler
Categories: Auto Repair Service
7, Report:
#1037078
Posted Date:
Mar 22 2013
Travelers Insurance Co. Melinda Witkowski Insurance Agent Travelers Insurance Co. Abuse Internet
I brought in my 2012 Kia Sorrento to Monro Muffler and Brake Service in W.Nyack,NY on Mar.3rd for an oil change. I picked it up at 5:30 on Sun. evening. The next morning while driving the car the oil light went on and a little while later while driving back to Monro the engine stopp...
Entity
Travelers Insurance Co.
Categories: Car Insurance
8, Report:
#994667
Posted Date:
Jan 10 2013
Monro Muffler & Brakers They do not want to honor lifetime waranty for my muffler Allentown, Pennsylvania
I installed new muffler in October 2011(1 year and 2 months ago) to be exact, and went this week to repair a flat tire and had them check my muffler, and it happend to have a crack on the seam where they welded it. and they claim is out of warranty after 1 year. They have false adve...
Entity
Monro Muffler & Brakers
Categories: Body Work & Repair
9, Report:
#989246
Posted Date:
Dec 31 2012
Advanced Eurosport Advanced Eurosport LLC Car sold with Inspection - Ended up needing almost 3K worth in repairs after sale - Zero Help from Dealer - Dishonest Dealership Hooksett, New Hampshire
I purchased a used 2003 Buick Century on 8/20/12 in the amount of $4,150.00 - as is - with no problems and an inspection sticker - The car was registered shortly after and inspected on 9/10/12. I had to go back twice for inspection because the car did not pass - within this pe...
Entity
Advanced Eurosport
Categories: Auto Dealers
10, Report:
#955672
Posted Date:
Nov 14 2012
Monro Muffler/ Brake & Service Coupon Bait & Switch Wooster, Ohio
A coupon for Oil Change, Lube, Tire Rotation and Brake inspection was offered on line by Monro Muffler Brake & Service. The $ 19.99 price was clarified to add $ 17.00 for an upgrade to synthetic blend or high mileage oil bringing the price to $ 36.99. Upon arrival at the appoint...
Entity
Monro Muffler/ Brake & Service
Categories: Auto Repair Service
11, Report:
#413717
Posted Date:
Jun 08 2012
Monro Muffler Regional Manager Bill Williams, Lou Little regional managers say sell them parts needed or not Warren Ohio
i worked for monro muffler and brake for about 6 years. i started out as a mechanic. in about 6 months i became an asst. manager. things werent too bad. after about a year i became manager and was pushed around from store to store for awhile. learning all the ( tricks of the trade)...
Entity
Monro Muffler
Categories: Auto Repair Service
12, Report:
#867593
Posted Date:
Apr 12 2012
Monro Muffler Brake and Service Monro Muffler Brake and Service Damage Paint on three of my door handle's Cincinnati, Ohio
I am the owner of a 2000 Dodge Stratus. I went to this Monro location to have my timing belt and water pump replaced. Everything was working fine until I heard a noise coming from the hood it was not that loud and I didn't think anything of it. A couple of d...
Entity
Monro Muffler Brake and Service
Categories: Auto Mechanics
13, Report:
#860052
Posted Date:
Mar 27 2012
Monro Muffler and breaks bad experiance costly repairs Newark, Delaware
I Went in for an oil change, check engine light and a 30 point safety inspection. What I got was a $850 quote for power steering sensor replacement, power steering flush, diagnostics, brake system flush, brake shoes, brake hardware, brake drums, brake caliber, and they forgot my oil...
Entity
Monro Muffler and breaks
Categories: Auto Mechanics
14, Report:
#850859
Posted Date:
Mar 08 2012
Monro Muffler/ Brake I took my 2001 Ford Windstar to get an wheel alignment and an oil change on 3/7/2012. I return to pick up my van and they said they Test drove it and the Wheel Cylinder blow out and they wanted me to Hudson, New York
I took my 2001 Ford Windstar to Monro Muffler/ Brakes in hudson ny on 3/7/2012. For them to do an Wheel Alignment and an Oil change. When i went back to pick up my van they said they test drove it and the wheel Cylinder blow out. and said i had to pay 350$ for them to fix...
Entity
Monro Muffler/ Brake
Categories: Auto Repair Service
15, Report:
#822249
Posted Date:
Jan 18 2012
Monro Muffler & Tire Monro Brakes Misrepresentation of tires - NOT for winter driving Monroeville, Pennsylvania
In September of 2011, I brought my 2007 Subaru Legacy 2.5 to Monro Muffler on William Penn Highway in Monroeville, PA 15146 for replacement tires. James M. is the representative that helped me and did the work on my vehicle. James suggested tires (Bridgestone Potenza RE050) and I as...
Entity
Monro Muffler & Tire
Categories: Auto Tire shops
16, Report:
#702824
Posted Date:
Nov 16 2011
Monro Muffler/Brake and Service lied, rip off, car broken still North Versailles, Pennsylvania
Below is my complaint I have filed against Monro Muffler and also filed with the BBB. I'm sure shops rip off customers all the time !!!!
I own a 99 cavalier, my fiancée was doing some maintence on my car on 2/21/11 and noticed one of my muffler hangers was broken. I called...
Entity
Monro Muffler/Brake and Service
Categories: Auto Repair Service
17, Report:
#770251
Posted Date:
Nov 09 2011
Mr. Tire Monro Muffler Brake Inc. Was told I could not get tires as advertised and they wanted to replace parts that were not bad. Frederick, Maryland
I took 2 tires to Mr. Tire in Frederick, Maryland on 8/13/11. I presented to the clerk Tom a advertisment for Goodyear Wrangler tires that I printed from their corporate website and I selected the Frederick, Maryland store for the correct pricing. Those tires were advertised f...
Entity
Mr. Tire
Categories: Auto Tire shops
18, Report:
#598405
Posted Date:
Oct 31 2011
Monro Muffler Brake & Service #339 $450-$800 Catalytic Converter Wilmington, Ohio
I had my worst, and last, experience with Monro Muffler at one of their Ohio locations today. Absolutely disgusting how they try to gouge people.
I took my 1998 Chevy S-10 truck in to have an estimate on exhaust work. I was told it was the catalytic converter, would take ab...
Entity
Monro Muffler Brake & Service #339
Categories: Auto Repair Service
19, Report:
#790691
Posted Date:
Oct 20 2011
Monro Muffler Newington, NH Monro in BJ's Overcharged for a job not done. Months later still driving with fuel leak, putting lives in danger. Portsmouth, New Hampshire
I was charged way too much to have my brake, and fuel lines replaced because they were both leaking (I did call around after the fact, and was quoted about half the price I paid). Three months and thousands of miles later I took my car back because it smelled like gas, and...
Entity
Monro Muffler Newington, NH
Categories: Auto Repair Service
20, Report:
#736409
Posted Date:
Jun 03 2011
Tread Quarters Not Interested In Customer Satisfaction Hampton Roads, Virginia
Tread Quarters were all once independent dealers who were bought out by Monro Muffler and Brake out of Rochester, NY. I worked in various locations in Hampton roads for more than twenty years and quit shortly after the buy out.
The problem began after the buy out. Monro could car...
Entity
Tread Quarters
Categories: Auto Tire shops
21, Report:
#678231
Posted Date:
Jan 04 2011
Monro Muffler *Tried* to rip me off! Akron, Ohio
Went to Monro Muffler on West Market Street in Akron. Was helped by a manager, John. He was not the usual person that I dealt with in the past, and I have been going there for 9 years. Anyway, he was totally rude to the person in front of me, then told me to fix my catalytic convert...
Entity
Monro Muffler
Categories: Auto Repair Service
22, Report:
#630779
Posted Date:
Aug 12 2010
MONRO MUFFLER BRAKE & SERVICE Chuck Hunter, Store Manager New parts were not put on my car; I was charged for new parts. Huber Heights, Ohio
On 11/07/09, I took my car to this Monro location because I had to push hard to get my brakes to work. Also, I knew that it was time to replace my tires. I had a Monro credit card from a previous repair, in another city, and asked the store manager, Chuck Hunter, to chec...
Entity
MONRO MUFFLER BRAKE & SERVICE
Categories: Auto Mechanics
23, Report:
#608432
Posted Date:
Jun 02 2010
Monro Brake Tire & Service Monro Muffler/Brake, Mr. Tire, Treadquarters Tire, ProCare Due to incompetent, unprofession labor on my car, business technician caused further damage which resulted in additional expenses totaling 1,900.00 Mason, Ohio
Water pump was leaking and couldn't keep fluid in reservoir, went to Monro for labor to install new water pump on 10/28/2009. Due to negligence of technician (admitted by store manager in writing)serpentine belt came off while I was driving down the road on 11/02/2009. Returned to...
Entity
Monro Brake Tire & Service
Categories: Auto Repair Service
24, Report:
#580480
Posted Date:
Mar 13 2010
Monro Muffler and Brakes Stole my belonging out of my vehicle. Pittsburgh, Pennsylvania
WHEN I DROPPED OFF MY VEHICLE TO GET REPAIRED, I HAD A GPS AND A IPOD IN THE GLOVE DEPT. WHEN I RETURNED TO PICK UP THE VEHICLE I NOTICE BOTH ITEMS WERE MISSING. I CALLED MONRO TO ASK IF THEY SEEN MY BELONGINGS AND THE MANAGER OF MONRO YELLED AND SAID WHY THE HELL WOULD HIS WORKERS ...
Entity
Monro Muffler and Brakes
Categories: Auto Repair Service
25, Report:
#479330
Posted Date:
Aug 13 2009
Monro Muffler/Brake & Service Shop #104 Monro doesn't know. Pittsburgh, Pennsylvania
This is a letter I sent to Monro on their website, they don't have a complaints section. I recently went to the Monro Muffler/Brake & Service center at 2175 Noblestown Road. Shop 104, Pittsburgh, PA 15205. My receipt copy at the bottom of the paper...
Entity
Monro Muffler/Brake & Service Shop #104
Categories: Auto Repair Service
