1, Report:
#319274
Posted Date:
Mar 19 2008
Sleepy's Mattress Stores And Springair Mattress Company Not True to Their Word Rehoboth Beach Delaware
I purchased a Springair Mattress set from Rockaway Bedding in July, 2003. This was an $1800 set, with a 10 year warranty. Last year, Sleepy's purchased many Rockaway Bedding store fronts as Rockaway Bedding went out of business. With this purchase, Sleepy's promised to honor warr...
Entity
Sleepy's Mattress Stores
Categories: Bed & Bath
2, Report:
#301792
Posted Date:
Mar 01 2008
INVESTIGATION: DirectBuy members can feel safe, confident & secure when doing business with Direct Buy. DirectBuy 100% commitment to member satisfaction helping them realize their dreams through exceptional customer experiences & unparalleled savings, service, & selection. Commitment to Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, ..A program that benefits the consumer, assures them of complete satisfaction and confidence. Merrillville Indiana*UPDATE: Direct Buy partnered with world-renowned customer service authority Maritz Corporation to assist them in customer feedback & improving policies & procedures. Rip-off Report Verified Safe
Rip-off Report Investigation:
EDitors UPDATE: Positive Rating and Recognition has been given to DirectBuy for its Commitment to Excellence in customer service.
Rip-off Reports investigation of DirectBuy uncovers an ongoing commitment to total client satisfaction. This means...
Entity
Direct Buy
Categories: Buying Clubs
3, Report:
#305586
Posted Date:
Feb 03 2008
Rockaway Bedding Calling about my Sealy Mattress 10 year warrenty. They said we do not have record of me buying the mattress. Which I told them that I can get a bank statement saying that they was paid through my checking account East Middletown New York
Like I said before I call Rockaway Bedding to use my 10 year replacement(only 7 years passed) warrenty on my Sealy Posturepedic Mattress.
The sales person (female, don't know her name) said that they don't have me on there computer. I payed them on my debit card, so the bank has ...
Entity
Rockaway Bedding
Categories: Bed & Bath
4, Report:
#231605
Posted Date:
Jan 26 2007
Rockaway Bedding Serta Perfect Sleeper Whittingham Defective Bed, Poor Customer Service Ripoff Corum New York
I paid $1000 for a Serta Perfect Sleeper Whittingham and notice the very first night, we sank and both found ourselves in a canyon in the middle. We had to grab the sides and pull ourselves out !. I called the store and they stalled us for days & weeks with stories of how the bed ju...
Entity
Rockaway Bedding
Categories: Bed & Bath
5, Report:
#227192
Posted Date:
Dec 26 2006
Rockaway Bedding ripoff rockaway bedding Deception Randolph New Jersey
We purchased a Sealy mattress and box spring in 1995 from Rockaway Bedding. Mr. Robert Taylor was the co-manager back then. He personally wrote on our receipt a 15 year full replacement with his signature.
The bed is sagging and I called today and spoke to the customer service....
Entity
Rockaway Bedding
Categories: Mattress Stores
6, Report:
#178479
Posted Date:
Mar 21 2006
Rockaway Bedding Center late delivery and defective merchandise unsatisfactory customer service Brooklyn New York
i am an unsatisfied customer with rockaway bedding located on 8500 4th avenue, brooklyn, ny 11209 because they are not professional at their job. beginning with the representative john samot at the bedding center. he told me that he would put in the delivery date and time into cust...
Entity
Rockaway Bedding Center
Categories: Furniture & Furnishings
7, Report:
#120163
Posted Date:
Nov 12 2005
Sleepys - Kleinsleep ripoff Refuses to abide by their Comfort Guarantee for Exchange Bethpage, New York
Buying a mattress from sleepys is fast and easy.
Have a problem, they don't want to know you.
So far, I've had a Regional Manger named Rich hiding for almost two weeks behind store and customer service staff. Customer service will only say they don't have the authority to hel...
Entity
Sleepys
Categories: Bed & Bath
8, Report:
#162474
Posted Date:
Oct 28 2005
Citifinancial Retail Services - Rockaway Bedding ripoff, paying for THEIR MISTAKE, proof overwhelming Englwood Cliffs New Jersey
This starts in 3/2004. Paid over the phone on the due date. Received confirmation. Next statement has bounced check fees. Before I checked with the bank, paid the amount again with bounced check fees, to avoid any finance charges. They start billing me for finance charges on the b...
Entity
Citifinancial Retail Services - Rockaway Bedding
Categories: Credit & Debt Services
9, Report:
#88077
Posted Date:
Aug 20 2005
Rockaway Beds Delivered mattresses and refused to take empty cartons. Springfield New Jersey
Pleased that the company was able to deliver quickly and on a Sunday. However, they refused to take packing boxes. The delivery people were not going to tell me. it was only when i noticed the boxes against my garage, they stated that the company does not take the boxes back
I...
Entity
Rockaway Bedding
Categories: Furniture & Furnishings
10, Report:
#138828
Posted Date:
Apr 14 2005
Rockaway Bedding Virginia GREAT SALES RUDE UNPROFFESIONAL CUSTOMER SERVICE RIPOFF Alexandria Virginia
I bought a bed from Rockaway because the price was right and the salesman was so much nicer than anyone else I had dealt with that morning. I'm new in town so the initial treatment from the sales person meant a lot to me but the problems began when another sales person called me to ...
Entity
Rockaway Bedding Virginia
Categories: Furniture & Furnishings
11, Report:
#99247
Posted Date:
Aug 25 2004
Rockaway Bedding Raul Guierro ripoff Misled Me on Deposit. Money First, Cancellation Maybe Somerville New Jersey
I made Rockaway Bedding in my first stop in shopping for a mattress and it turned out to be my first mistake. The saleman Raul Guierro seems shady to look at an talk to, but I was a in my neighborhood and wanted to make my shopping quick.
After insisting that they were the low...
Entity
Rockaway Bedding - Raul Guierro Somerville NJ
Categories: Mattress Stores
12, Report:
#105228
Posted Date:
Aug 24 2004
Rockaway Bedding ripoff Randolph New Jersey
The mattress we purchased is 1 l/2 yrs. old and our guarantee is for 10 years. It has valleys and lumps so bad that our old mattress which they removed was in much better condition. Each time my husband or I turn, the other wakes up. We both wake up with bad back aches. I have ca...
Entity
Rockaway Bedding
Categories: Furniture & Furnishings
13, Report:
#40401
Posted Date:
Nov 07 2003
Rockaway Bedding Centers ripoff, bad service, does not stand behind their word! the business that doesnt give a dam Randolph New Jersey
After having our Great Expensive mattress for a few years we started having back and sleep problems. Called the Customer Service for this, still under waranty. They send a non-speaking english person to us with a bad attitude to look at our mattress. He only wrote down some specks a...
Entity
Rockaway Bedding Centers
Categories: Mattress Stores