226, Report:
#869815
Posted Date:
Apr 17 2012
Hughesnet Rural Internet Internet
We bought a house in the country, never lived that way before found that only dial up or Satellite Internet was available in this area. Called Hughes net and Wild blue when Hughes net offered a package for 110.00 basically with .5 mbps better speed over wild blue we went with them, ...
Entity
Hughesnet
Categories: Communications & Networking
227, Report:
#868289
Posted Date:
Apr 13 2012
HughesNet Internet trying to make me pay a termination fee of 190.00 Germantowm, Maryland
I called them to cancel my service as of 4/12/12 and they told me that I owed a termination fee of 175.00 they say I upgraded my service and I have not upgraded to anything at all. And today I received an email from their billing department saying my termination fee was 190.00 and t...
Entity
HughesNet Internet
Categories: Internet Service Providers
228, Report:
#242794
Posted Date:
Apr 12 2012
Hughes.net (formerly DirecWay) Fair Access Policy + Price Increase = Unhappy Customer Germantown Maryland
When my DirecWay DW7000 was installed (two years ago) I was not informed that there was a limit to how much I could download. Why? Because there was no limit! (Not to my knowledge anyway) 5 years ago when I had the old one-way system, there was no limit.
Now, without saying a thi...
Entity
Hughes.net
Categories: Internet Service Providers
229, Report:
#862767
Posted Date:
Apr 02 2012
Hughesnet I canceled service within 30 days and returned equipment charged 219 anyway no credit issued, Internet
I canceled service to Hughes net within 30 day trial period and returned their equipment but they charged me 219 dollars anyway and reported me to a collection agency. I will never recommend this company to anyone. I am not the type of person to report a company but I was severly wr...
Entity
Hughesnet
Categories: Internet Service Providers
230, Report:
#861772
Posted Date:
Mar 31 2012
dish network Dish network high speed internet is a farce Internet
Dish network has been offering high speed internet through your satellite connection for 39.95 for 5 years.This offer is through hughesnet(which they own). When trying to get this service from them for the last 3 months or so everytime I deal with them you get the run around about c...
Entity
dish network
Categories: Satellite Companies
231, Report:
#856247
Posted Date:
Mar 19 2012
HUGHESNET REFUSED TO TAKE PAYMENT FROM MY BANK IN NOV.2011 AND I TOLD THEM IF THEY WOULDN'T TAKE PAYMENT FROM MY BANK TO CANCEL MY SERVICE. THEN IN FEB. 2012 THEY SPAMMED MY CREDIT CARD $78.78 CREDIT CARD WON'T customercare.myhughesnet.com, Nationwide
On March 20 2012 I noticed that Hughesnet had charged my credit card a fee of $78.78 in Jan, I had not had Hughesnet since Nov. 2011 .They pulled my bill in November and the bill is one month in advance, I tried to pay Nov. bill using my bank check info as I had before and the lady ...
Entity
HUGHESNET
Categories: Internet Fraud
232, Report:
#855941
Posted Date:
Mar 19 2012
Hughes Net Wireless Internet Just bad Company Internet
I have been a hughes net costomer now for about 1 month. I have had dial up for as long as the Internet has been around. I have never had access or could affod wireless internet. Well I finally did get hughes net and it is so bad that I am considering going back to dial up. I ...
Entity
Hughes Net Wireless Internet
Categories: Internet Service Providers
233, Report:
#853983
Posted Date:
Mar 15 2012
Hughesnet Hughesnet Satelite Unauthorized funds STOLEN from my account! Internet, Texas
I signed up for internet service using HughesNet. The installers made several appointments to install the satellite and modem at our home, and never showed. I continued to take time off of work to be present for the installers, and with no phone calls to let me know&...
Entity
Hughesnet
Categories: Internet Service Providers
234, Report:
#844350
Posted Date:
Feb 25 2012
Hughesnet is ripoff. Slow speeds like dial up. Tech support will not return calls nor will any staff help you once they install the equipment. Saltillo, Mississippi
I contacted Hughes net for high speed Internet service and they installed it on Monday. The service was extremely slow, similar to dial up. I did speed tests and contacted tech support.Tech support checked speed test and agreeded that it was extremely slow but was not able to diagn...
Entity
Hughesnet
Categories: Internet
235, Report:
#843647
Posted Date:
Feb 23 2012
hughesnet satellite internet hughes net LIARS CHEATS AND THEIVES!!! Internet, Internet
Originally I spoke with a rep named Bill who I found out was actually repping for many companies. He seemed great, walked me through the different plans and all. I coulnt qualify to rent the dish and they swindled me into buying it. He told me that the dish would be $300 and the ins...
Entity
hughesnet satellite internet
Categories: Internet Service Providers
236, Report:
#841434
Posted Date:
Feb 18 2012
Hughesnet satellite, FAP, throttle, Hughesnet, scam, gouge, overpriced, customer service Internet, Internet
Hi i was just about to exit the site and saw the recent posts. I have seen a lot lately on Hughes. I got into a Hughes account situation 6 months ago, and got out of the deal after being victimized by crappy service and extortion tactics. What is happening? Why is ...
Entity
Hughesnet
Categories: Internet Service Providers
237, Report:
#840203
Posted Date:
Feb 16 2012
Hughesnet Unreasonably poor and slow internet reception. Extremely poor customer service! Internet
Hughesnet does not provide internet reception as advertized.
Hughesnet equipment is not reliable. Very poor connection; slow; not much better than dial-up.
Hughesnet customer service is extremely inadequate with long wait times and very difficult to be transferred to the appro...
Entity
Hughesnet
Categories: Internet Service Providers
238, Report:
#839032
Posted Date:
Feb 14 2012
hughesnet satillite internet service gave me wrong information about my bill/service germantown, Maryland
I called hughesnet to cancel my service in 11-2011, I asked the customer service rep to end my service as of my paid through date because I didnt want the hassle of getting a refund. I asked the rep what I was already paid through and she said I was paid up until Dec. 21, 2011...
Entity
hughesnet satillite internet service
Categories: Internet
239, Report:
#309702
Posted Date:
Feb 10 2012
Hughes Network Systems - Hughesnet, Pradman Kaul Pres. And CEO The folks in India are friendly enough but the company apparently won't let them really fix the speed problems. Germantown, Potomac Maryland
I spent 14 Months in Southern Afghanistan working for our country. The most important thing to me was to be able to keep in touch with my family while I was gone. We can not get a DSL where we live and it appeared to us that the best service available was hughesnet, formerly directw...
Entity
Hughes Network Systems - Hughesnet, Pradman Kaul Pres. And CEO
Categories: TV Advertisements
240, Report:
#831973
Posted Date:
Feb 01 2012
Hughesnet Satellite Internet Horrible, unreliable, slow, intermittent Internet service Internet, Internet
Beware!!!!I live in a rural town and purchased Hughesnet Satellite Internet Service. It is the worst service I have ever had, and it is overpriced. We have had their technicians out on numerous occasions because the service would just quit. The most recent time we had a technicia...
Entity
Hughesnet Satellite Internet
Categories: Internet Service Providers
241, Report:
#828492
Posted Date:
Jan 25 2012
Hughesnet Hughes Network Systems Charges of Internet Fraud, customer deception Germantown, Maryland
As a longtime Hughesnet customer, I recently requested an upgrade from an HN7000 to an HN9000 internet system in November, 2011. After a number of problems getting the orders and schedules arranged, the contract servicer came and did the installation. During the arrangements for t...
Entity
Hughesnet
Categories: Internet Service Providers
242, Report:
#826639
Posted Date:
Jan 23 2012
HughesNet Did not deliver promised service and stole $400.00- called it a cancellation fee during the trail period Internet
This is the WORST Service I've ever had. The internet service is slower than slow. So slow in fact that I was unable to load Google or even Facebook on my computer most of the time. I contacted tech support on several occasions and the problem would be fixed for a very brief period ...
Entity
HughesNet
Categories: Satellite Companies
243, Report:
#823284
Posted Date:
Jan 16 2012
Hughesnet Pradman Kaul Pres. And CEO False advertising regarding High Speed Internet Germantown, Maryland
Hughesnet service is extremely poor and is not much faster than dial up. I have contacted the company prior regarding this problem costing me hundreds of dollars in recommended upgrades and not solving the problem. I tried to chat on numerous occasions with tech support ...
Entity
Hughesnet
Categories: Internet Service Providers
244, Report:
#821723
Posted Date:
Jan 12 2012
Hughesnet Hughes Network Systems, LLC Hughes.net ,formerly DirecWay, Fair Access Policy + Price Increase = Unhappy Customer Germantown, Maryland
The way Hughesnet handles the download limit is so cryptic so that customers have no way to monitor their download daily limit. Then if you exceed it you have to wait 24 hours before they restore your normal download speed or you can spend $7.50 to restore it immediately. ...
Entity
Hughesnet
Categories: Internet Service Providers
245, Report:
#813747
Posted Date:
Dec 26 2011
Hughes Net A rip off company. Even when you buy tokens you only get 1/2 restrictions lifted. German Town, Wisconsin Internet
Hughesnet is a satellite company who sells internet time to people in the suburbs where there is no other internet available, People like me. I have been with Hughes net for almost a year now and I think I have been on the phone with them, more than I have been on the internet...
Entity
Hughes Net
Categories: Internet
246, Report:
#811743
Posted Date:
Dec 20 2011
hughesnet chris lamb stole money for services not rendered la mesa, California
I was contacted by Hughes net chris Lamb and almost immediatley he told me I would not get Hughes net for one reason or another yet the scumbag still charged me for seayrvices not rendered
Entity
hughesnet chris lamb
Categories: Internet
247, Report:
#805650
Posted Date:
Dec 06 2011
Hughes Network Systems, LLC HughesNet Very slow speed, charged equip & activation fees when promised not to, horrible service from very untrained, unprofessional reps Germantown, Maryland
First, no one and none of their materials informed us that their service shuts down after a certain amount of data transfer. Theyre best plan allows for only 450 mb so to play a couple of short videos, youve maxed out your service for that 24 hour period. Talked with 4 p...
Entity
Hughes Network Systems, LLC
Categories: Internet Service Providers
248, Report:
#797836
Posted Date:
Nov 14 2011
Hughesnet No help! Internet
Hello, It sure feels good to be able to vent to someone. Hughesnet has been a nightmare, I am actually surprised I am able to type this letter my service is so bad. I called Hughesnet in October to let them know that something is wrong with our internet. They told me they had to get...
Entity
Hughesnet
Categories: Internet Services
249, Report:
#793515
Posted Date:
Oct 30 2011
HNS*HughesNet HugesNet A fruad company masking as an internet provider Internet
HughesNet is a fraudulent company masking as an internet service provider. I have suffered four years of extremely poor internet quality, poor ground service and bad customer service. My vacation home installed area WIFI in February 2011 and the need for the RIP OFF artists, HughesN...
Entity
HNS*HughesNet
Categories: Internet Service Providers
250, Report:
#790033
Posted Date:
Oct 18 2011
WildBlue Communications WildBlue WildBlue is not better than dialup. Internet
WildBlue Communications sells high speed broadband internet services throughout North America.
I'm sure by now most people know that both WildBlue and HughesNet satellite internet companies use what they call a Fair Access Policy FAP. It's anything but fair in my opinion. &...
Entity
WildBlue Communications
Categories: Utility Companies
