26, Report:
#1412087
Posted Date:
Nov 15 2017
Cox Communications Cox misrepresented their new bundle package by adding previously stated services and equipment that were supposed to be installed as part of the total bundle price and instead were added to inflate the monthly bill by 38%. San Diego California
Cox stated they would replace our existing equipment including modem and dvr's as part of the bundle price of $129.99 plus taxes. Our first bill came in at $180.32. When we discussed this discrepancy with Cox they stated that their advertisement clearly states equi...
Entity
Cox Communications
Categories: Cable TV
27, Report:
#1400305
Posted Date:
Sep 15 2017
Cox Communications Fraudulent Billing Practices Las Vegas Internet
Cox Commuication - Fraudulent Billing Practices - SCAM ALERT!
I made the mistake of ordering their services now I strongly regret it. They advertised a GREAT monthly rate for new customers so I called & ordered their services. When I went to pick up the equipment I did not recei...
Entity
Cox Communications
Categories: Internet Service Providers
28, Report:
#1399133
Posted Date:
Sep 11 2017
End2End Technologies Backcharges and harassment. Las Vegas Nevada
I have worked for End2End Technologies for one year. End2End is a subcontractor company for Cox Communications. We install internet, phone and television services in residential homes.
There are about 35 techs who work for this company, 4 supervisors and 2 managers. Most of us ...
Entity
End2End Technologies
Categories: Internet Service Providers
29, Report:
#1367997
Posted Date:
Apr 17 2017
Cox Communications - Internet COX Communications is the WORST Co on EARTH Nationwide
I have so many, many complaints. Cox REFUSES to give the most basic training to their employees. How many companies' employees will NEVER give their name or ID number upon being asked politely over the phone? Upon being asked over and over and over and over again? Why when asked the...
Entity
Cox Communications - Internet
Categories: Cable TV
30, Report:
#1357482
Posted Date:
Feb 21 2017
Cox Communications refuses to send me hard copy to sign contract Set a price for cable and internet. Wanted me to sign online, I am unable to sign online, refused to send me hard copy to sign. Threatened me that I 'had' to sign on line or no service. Roanoke and Nationally Nationwide
In January 2017 I called the loyalty department for a discount price. I have been doing this for years due to economy and being on Social Security (9 years with Cox never missed a payment) They sent initially an email to sign but, when I went to print out the contract to read first,...
Entity
Cox Communications
Categories: Internet Service Providers
31, Report:
#1356971
Posted Date:
Feb 19 2017
Hughesnet Croy Communications Lies, lies, lies! Stole my money! Nationwide
They say high speed internet! Pffff! More like dial up with a kick! I fell for hughesnet lies and let them install their internet because I thought I was paying too much for my current provider. I feel so stupid for believing they could be as good as Cox Communications! The salesman...
Entity
Hughesnet
Categories: Internet
32, Report:
#1341488
Posted Date:
Dec 05 2016
MPELL Solutions GODISH.com did not send the $100 VISA Giftcard that was promised to me for signing up for DISH Network Carlsbad California
I switched from Cox Communications to DISH Network in August, 2016. The promise was to receive a $100 Giftcard if you sign up. I did sign up and completed all of the appropriate documents to receive the Visa Giftcard. I checked back with DISH several times to see where my giftcard w...
Entity
MPELL Solutions
Categories: Cable TV
33, Report:
#1338632
Posted Date:
Nov 17 2016
CenturyLink, Inc. FKA Qwest And Cox Communications Internet Service Providers Conspire In Reprisal, Slurs, And Vigilantism Monroe LA
Internet Service Providers Conspire In Reprisal Slurs And Vigilantism
http://www.centurylink.com/
866-963-6665
CenturyLink, Inc. FKA Qwest And Cox Communications100 CenturyLink DriveP.O. Box 4065Monroe, LA 71203(318) 388-9000
[email protected]
This is a strange one:
I...
Entity
CenturyLink, Inc.
Categories: Internet Service Providers
34, Report:
#1337856
Posted Date:
Nov 13 2016
Cox communications They ripped i don't owe $1,412.54 the lawyers are a rip off to i don't want them to call me or send letters they lied about everything morgan&associates are ripoffs to need them to leave me alone 2601 N.W.expressway,suite 205 East Oklahoma ,City, Nationwide
Morgan& Associates is a ripoff they representing cox communications and i want them to stop threatening me .They need to leave me alone they say i owe 1,412.54 and i don't owe that i don't have that kind of money.I don't want anymore letters from them.
Entity
Cox communications
Categories: Attorney Generals
35, Report:
#1334349
Posted Date:
Oct 21 2016
COX Communications Destroyed our Credit with their error Phoenix Nationwide
We canceled our account with COX communications and turned in all equipment and were told our account was all paid up. Later COX send a bill to a BOGUS address. Then after non-payment they sent the bill for $47.25 to a collection agency - along with the BOGUS address.
We have...
Entity
COX Communications
Categories: Cable Companies
36, Report:
#1333221
Posted Date:
Oct 14 2016
Cox Communications Uninformed of lease and equipment fee. Casa Grande Arizona
I set up an appointment for new internet service from cox. When the technician came, I asked him if I could use a used cox modem that I got from goodwill and he said yes, and plugged it in and said it worked fine.
Several days later, I connected a router and computer to the mod...
Entity
Cox Communications
Categories: Internet Service Providers
37, Report:
#1326831
Posted Date:
Sep 07 2016
Cox Communications Laguna Niguel CoxCox TV RIPOFF CHARGE CUSTOMERS FOR SERVICE THEY DONT/CANT PROVIDE CONTINUOUSLY Laguna Niguel CA
This company cons people by providing TV & Internet services that you as a consumer have to pay for but they DO NOT stand by their promise to provide quality or a continues service!! You pay month after month and God forbid if you are later with your payment, they interrupt your ser...
Entity
Cox Communications Laguna Niguel
Categories: Cable TV
38, Report:
#1320685
Posted Date:
Aug 04 2016
Cox communications Late fee charge waive was denied Phoenix Arizona
They refused to waive the late fee charge $8.38 after I have not received the bill in mail for about 6 weeks. They replied I could check the bill online. That's unbelievable as I always like to receive paper billings. No courtesy on their part even I begged them just to waive at...
Entity
Cox communications
Categories: Internet Service Providers
39, Report:
#1319863
Posted Date:
Jul 31 2016
Cox communications False and deceptive advertising Hampton Virginia
Each week I received a flyer from Cox advertising its bundles. You can get tv, Internet and telephone services for one low price. They promised a 30 day satisfaction money back guarantee . It also included free installation. I took the bundle to the cox store and a...
Entity
Cox communications
Categories: Utility Companies
40, Report:
#1317153
Posted Date:
Jul 16 2016
Cox Communications Cox Internet, Cox Cable False advertising internet speeds, throttling every night Wichita, Kansas Nationwide
Pretty straight forward. Been noting how often it happens, and it appears to be every single night that my internet provided by Cox Communications is throttled to nearly dead speeds, where even sites like Facebook or Twitter won't load in under 30 seconds or sometimes even at all, t...
Entity
Cox Communications
Categories: Internet Service Providers
41, Report:
#1315802
Posted Date:
Jul 08 2016
Cox Communications I told the sales rep when I signed up for service NO CONTRACT Phoenix Arizona
In February of this year I contacted Cox Communications for Internet and Cable services. At that time I adamantly told the sales rep that I was only interested in services requiring no term contract. The sales rep assured me there would be no contract needed. now 5 months later I fi...
Entity
Cox Communications
Categories: Consumer Services
42, Report:
#1305704
Posted Date:
May 16 2016
AT&T Uverse AT&T Lied, Ridiculed, No-showed for Appointments, Failed to Install, False Advertising, False Promises, Fabrications, Unjustified Charges, Lack of Customer Care, No Regard for Customers Rancho Santa Margarita Nationwide
We were customers of AT&T Uverse for home phone, high speed Internet and digital cable television. We were preparing to move to a new home in Rancho Santa Margarita and contacted AT&T Uverse about getting services installed there. I made an appointment for Friday, May ...
Entity
AT&T Uverse
Categories: Cable TV
43, Report:
#1285910
Posted Date:
Feb 08 2016
Cox Communications Cox Cable of Oklahoma City Not paying prepaid cards and charging for property turned in Oklahoma City Internet
I quit doing business with Cox Cable because I had dropped them when I moved to a suburb of Oklahoma City. When they starting offering service to my area, I considered going back. I was informed that I owed over $200 for equipment that had been turned in. I told them to forget...
Entity
Cox Communications
Categories: Internet Service Providers
44, Report:
#1269098
Posted Date:
Nov 19 2015
cox communications billed me for cox cable that I never had.told them I never lived at the address the services were used, someone used my name and info over the phone to get themselves free cox apparently when they didn't pay there bills Phoenix Arizona Nationwide
Someone using my I. d . opened a cox communications service over the phone at an address that I never lived, back in 2011 I had made a police report and sent it in but it had little to no effect on the matter, the address I lived in 2011 exchanged hands and now do not keep records...
Entity
cox communications
Categories: BBB Better Business Bureau
45, Report:
#1268556
Posted Date:
Nov 17 2015
Cox Communications Cox Nationwide
I have been a customer of Cox Commincations for over 6 years and never had a problem with the company until now. When we downgraded to only internet and returned the equipment, this is when the problem started. The technician did not put on the reciept that the modem for the interne...
Entity
Cox Communications
Categories: Cable TV
46, Report:
#1259212
Posted Date:
Oct 05 2015
Cox Communications Closed an account without authority. Opened an account without permission. Rhode Island
Mr. Douglas Garrett , Executive Director, Regulatory Affairs Cox Communications Inc. 6205-B Peachtree Dunwoody RoadAtlanta, GA 30328 Elizabeth Travers / Paul Savoie, FCC File #: 465627 Dear Mr. Garrett:This is to acknowledge receipt of your letter dated August 20, 2015 and rec...
Entity
Cox Communications
Categories: Bait-and-Switch
47, Report:
#1258600
Posted Date:
Oct 02 2015
Cox Communications Cox Employee said I would get my refund check in the mail for accedintal overpayment Glendale AZ
Cox bill payment site is very hard to read. I accedintly overpaid them $117.86. The website said I owed orginally$7.85. They have cluttered there site up with a bunch of figures that didn't apply to the amount that was to bepaid. I went to my bill payment system through my bank to p...
Entity
Cox Communications
Categories: Internet Service Providers
48, Report:
#1251761
Posted Date:
Aug 30 2015
COX Communications #25 fee for credit card rejection Nationwide
I was charged a $25 for a declined credit card using their autopay system. My old card had expired and a new card was issued to me., but I had not updated the card in the autopay system resulting in a declined charge. COX, capitalizing on this all too common occurance, has decided t...
Entity
COX Communications
Categories: Communications & Networking
49, Report:
#1247048
Posted Date:
Aug 07 2015
Global Operative Solutions, LLC c/o Elizabeth Beth Mendez and Joe Hernandez Work at home Lubbock TX
Found this job through an employment group on Facebook. Sent in resume, attended webinar interview and was hired. Started training on June 15, 2015 which was suppose to be for 2 weeks. However, it was extended another week. During that time we were told that training was paid traini...
Entity
Global Operative Solutions, LLC
Categories: Work at Home
50, Report:
#1233141
Posted Date:
Jun 03 2015
AgeRenew Skin Care Free Trial for $7.99 P&H was billed to my credit card for a total of $190.00 New York New York
I responded to a solicitation to complete a survey from COX Communications from whom I receive all my cable and internet services. I answered all the questions for COX and chose Age Renew Skin Care products for my wife. My card was charged $7.99 for the Shipping and Handling and th...
Entity
AgeRenew Skin Care
Categories: Misc. Health Specialists