26, Report:
#1036406
Posted Date:
Mar 20 2013
HughesNet WORST COMPANY EVER--horrible customer service Internet
HughesNet has the worst customer service I have ever encountered; I have been trying for over 3 hours to cancel my accounts, and it is impossible to do so. Call centers are in India, the Philippines, Texas....but you will always get routed to India eventually. The calls ...
Entity
HughesNet
Categories: Internet Service Providers
27, Report:
#1018255
Posted Date:
Feb 22 2013
Hughesnet Lied about their less than dial-up speed, omitted informing of excessive limits on bandwidth, Internet
We signed up for HughesNet because it was the only Internet Service Provider in our area at the time, but I wasn't worried because they claimed to have high speed service. From the time of install, there were problems. I had to have them come back several times to relocate...
Entity
Hughesnet
Categories: Internet Service Providers
28, Report:
#1009108
Posted Date:
Feb 05 2013
hughesnet charged to my credit card after saying installation is free, do not know why they carged me. Morgan, Texas
ordered hughesnet internet was charged when installation is free internet slow and hardley works do not know why i was charged bad slow internet worse than i had before they said it would be fast it is not if they lied about charges then they will always lie claims on the service is...
Entity
hughesnet
Categories: Internet Services
29, Report:
#1007435
Posted Date:
Feb 01 2013
Hughesnet ROBBED ME! WIPED OUT BANK ACCOUNT!! Internet *EDitor's Suggestions on how to get your money back into your bank account that someone wrongfully takes it from you!
Called Directtv to switch satellite bc they could bundle me with internet. Was told i could get both for $75/mnth. After they had gotten all my information they transfered me to hughesnet. Hughes net explained prices to me saying installation and (leased)equipment would all be free ...
Entity
Hughesnet
Categories: Internet Fraud
30, Report:
#1005415
Posted Date:
Jan 29 2013
hughesnet-internet service-satellite diesel, I am being ripped off by this company, who lied to me about the service capabilities. also I can,t get any response from customer service. I can't get my phone to work properly and my internet LYING WONDERS,SCAMMERS, FALSE ADVERTISERS,LETS REGROUP TO HALT RIP-OFF InternetGERMANTOWN, Maryland
I wish to report a case of fraudulent and deceptive business practice of hughesnet satellite internet service. This company lies to get you to do automatic withdrawals from your account under a two year contract. when you find out that it does not operate as advertised, ...
Entity
hughesnet-internet service-satellite
Categories: Satellite Companies
31, Report:
#1004948
Posted Date:
Jan 28 2013
hughesnet canceled after two years of highspeed slower than dialup, and were charged $158 extra fees to our creditcard! germantown , Maryland
We enrolled with Hughesnet because we were unable to get anything besides dialup at our location. I wish we had gone with dialup. We were sucked into a two year contract for poor service. Then after 2years we moved and cancelled the service. To our surprise two months after we...
Entity
hughesnet
Categories: Internet Service Providers
32, Report:
#1001595
Posted Date:
Jan 23 2013
Hughesnet Gen4, Hughes Network Systems Bait and Switch, Ripped off, Internet
We started with Hughesnet back in August with the promise that the speed was comparable to DSL and that Gen4 was just around the corner...
Wow was I disapointed... This was slower than any dial-up I had ever had and here it was a satellite system.
Round 1: I called customer servi...
Entity
Hughesnet
Categories: Internet Service Providers
33, Report:
#993777
Posted Date:
Jan 09 2013
Hughesnet Hughesnet is Highway Robbery Internet
I had hughesnet for about 3 months and it was so slow we couldn't use it for what we needed it for to begin with. We called them and called them about it They would leave us on hold for hours! And honestly I think that is a tactic they use to get you to hang up because you are to bu...
Entity
Hughesnet
Categories: Internet
34, Report:
#992848
Posted Date:
Jan 07 2013
Hughesnet bait and switch , Internet
Hughesnet advertises $39.95 Power package. In telephone conversations with sales reps. they do not mention the the monthly price goes to $59.99 after 3 months. In web ads, the $39.95 is followed by a small plus sign keyed to the fourth or fifth para of small print which ...
Entity
Hughesnet
Categories: Internet Service Providers
35, Report:
#936786
Posted Date:
Dec 29 2012
HughesNet DirectWay, Hughes Net, Hughes Network Systems, Hughes Networking Systems. False Advertisement, Fraud Germantown, Maryland
First off, HughesNet is a scam and has no idea what high speed internet is. After almost two years of suffering from their slow, fraudulent internet services, we have finally found Exede Internet which is far better than PukesNet! HughesNet is about 11 times slower than aol dialup i...
Entity
HughesNet
Categories: Internet Service Providers
36, Report:
#979999
Posted Date:
Dec 10 2012
HUGHESNET FALSELY ADVERTISING HIGH SPEED INTERNET, Internet
I have had service with Hughesnet for 3 1/2 years. I pay a little over $80 per month. The service is the worst. It is hard to understand the people on the other end of the line when calling customer service (because the customer service people are usually located in another country....
Entity
HUGHESNET
Categories: Internet Service Providers
37, Report:
#977743
Posted Date:
Dec 04 2012
Hughesnet Hughesnet Internet Service we moved in Sept.2012,ask them to turn service,now they are still charging us for equipment on the dish they wouldn't come to get. Internet
we call hughesnet and ask them to turn service off because we was moving,sept 2012,they kept taking money out of our bank account when we notice that they was still doing this we call them,so we ask the bank to stop payment now they are billing us for equipment on a pole that ...
Entity
Hughesnet
Categories: Internet Service Providers
38, Report:
#969287
Posted Date:
Nov 15 2012
Hughesnet Deceptive advertising, Deceptive service Internet
I live in an area that has no internet service, I have been left with but one choice, Hughesnet.
I was told by the company, the television and all the advertising that this company does, tell people this is a high speed internet service.
This is so wrong, this service is almos...
Entity
Hughesnet
Categories: Internet Service Providers
39, Report:
#968213
Posted Date:
Nov 12 2012
hughesnet They lied to me along...In the very begging, about fast internet svs? told me it could handle my whole house hold, of internet user, 5 tap top and 2 games all on at once.They assured me it would work? dallas, Texas
MY SON CAN'T PLAY HIS XBOX LIVE WITH FRIENDS ON WIF IN THE HOUSE, BECAUSE IT KEEP KNOCKING HIM OFF FROM TALKING AND PLAYING WITH HIS FRIENDS LIVE DURING PLAYING THE GAMES.SO THE TECHNICAL GUY THAT I TALKED WITH TOLD ME TOO, TURN OFF THE WEB ACCELERATOR ON THE MODERN WHEN ...
Entity
hughesnet
Categories: Internet Service Providers
40, Report:
#967534
Posted Date:
Nov 11 2012
HughesNet Hughes Network Ripoff, Internet
HughesNet is the worst Internet provider in the World! They sell their service as High Speed Internet Service but years ago I had dial-up service that was 10 times faster. You can't do any streaming video at all. When they installed my service the Installer gave me pages 1,2 and 9 o...
Entity
HughesNet
Categories: Internet Service Providers
41, Report:
#954315
Posted Date:
Oct 13 2012
Hughesnet they took $59 million of US Recovery act funds for rural broadband service but won't provide it Internet
Under the American Recovery Act, Hughesnet collected 59 million of taxpayer funds to provide rural broadband internet service where none was available.
There is no broadband, or even mail delivery here , and when i first signed on 2+years ago and they didn't acknowledge the subsi...
Entity
Hughesnet
Categories: Internet Service Providers
42, Report:
#942263
Posted Date:
Sep 17 2012
Hughes Net Hughes Network Systems Canceled Service within the 30 days like contract said, poor signal, and got charged $495.48. Over 2 months later and my money has still not been refunded. Germantown, Maryland
I had Hughesnet internet installed on 7/12/2012 for my parents. Tech informed us that we had 30 days to cancel service if not happy and we would not be charged anything. After 3 days of service, signal quality was just too poor and we needed internet for business reasons. I c...
Entity
Hughes Net
Categories: Internet Service Providers
43, Report:
#938606
Posted Date:
Sep 09 2012
Hughesnet high costs for crappy service and low/capped service pacakges Internet
I moved to an area that is only serviceable by Hughesnet.com I was looking through their pacakges and was appalled by their pricing for less than satisfactory package deals...40$ for 250mb (can't even watch youtube, netflix, or hulu... or games from steam)79$ for 350mb (still can't ...
Entity
Hughesnet
Categories: Internet Service Providers
44, Report:
#938214
Posted Date:
Sep 08 2012
HughesNet HughesNet is NOT customer friendly Germantown, Maryland
I moved to a location that did not have internet service, and since the satellite dish was on my roof, I called Hughesnet...BIG MISTAKE!! To begin with, I was quoted $52.99 per month. I am being charged $68 (incl taxes).
I called customer service and was told tha...
Entity
HughesNet
Categories: Internet
45, Report:
#913850
Posted Date:
Jul 18 2012
Hughesnet Billing continues after I have repeatedly tried to cancel service and no longer live at the address , Internet
I moved from Ohio August 2011. I called Hughesnet to cancel the service. They claim I called in October. In April 2012 they begin billing me again and have billed in May & June.
My credit card company is disputing these charges with Hughesnet and from the person I spoke to a...
Entity
Hughesnet
Categories: Internet Service Providers
46, Report:
#868289
Posted Date:
Apr 13 2012
HughesNet Internet trying to make me pay a termination fee of 190.00 Germantowm, Maryland
I called them to cancel my service as of 4/12/12 and they told me that I owed a termination fee of 175.00 they say I upgraded my service and I have not upgraded to anything at all. And today I received an email from their billing department saying my termination fee was 190.00 and t...
Entity
HughesNet Internet
Categories: Internet Service Providers
47, Report:
#776867
Posted Date:
Sep 15 2011
HughesNet Liar! Liar! Pants on Fire!!!! Germantown, Maryland
Do not let anyone you love rent a HughesNet Internet dish. They are fast talking, with a lot of false promises, then THREATS to ruin your credit.
They promised us High Speed Internet for $86.99 a month. LIE! They promised twenty-four hour technical suppor...
Entity
HughesNet
Categories: Internet Service Providers
48, Report:
#764203
Posted Date:
Aug 12 2011
Hughesnet internet service Lousy internet service Internet
I started using Hughesnet in November and have regretted it since. When I ordered the service I was not informed of many things that are possible to go wrong.
1) the expense is more than advertised. You have limited bandwidth (access) to the int...
Entity
Hughesnet internet service
Categories: Satellite Companies
49, Report:
#701918
Posted Date:
Mar 03 2011
HughesNet TechStar Misrepresented services and lied about contract Oklahoma City, Oklahoma
We moved to a house that only got satellite internet, so we thought, we called to have Hughesnet installed and were told that it would be $47/mo with a ONE year contract. I asked how fast it was and they told me that if it wasn't sufficient it would only cost $99 to cancel the servi...
Entity
HughesNet
Categories: Internet Service Providers
50, Report:
#622533
Posted Date:
Jul 12 2010
Direcway Broadband Internet Satellite-Hughes Network Systems Pradman Kaul Pres. And CEO Spamming, ignoring and actaully finding it all humorous Germantown,Potomac , Maryland
I've had Hughesnet internet for 2 yrs this past June I started having slowdowns and internet cuts in service. I called the Tech support in India, the service fellow who you can't understand sent me through a whole host of procedures that included going into DOS and changing th...
Entity
Direcway Broadband Internet Satellite-Hughes Network Systems
Categories: Internet Service Providers