51, Report:
#1157826
Posted Date:
Jun 27 2014
Massage Envy Money Manipulators: massaging their Conscience with your coin! Florence Kentucky
I read the terms if the contract and at the time had no issue and every intent to treat myself to a massage once a month - however, upon discovering a medical condition which could prove life-threatening by releasing a DVT -my PCP felt that I should discontinue massage therapy and p...
Entity
Massage Envy
Categories: Sales People
52, Report:
#1157440
Posted Date:
Jun 25 2014
Massage Envy BEWARE - RIPOFF!!!! Carlsbad California
I joined Massage Envy in Oceanside as a Member in January, 2007 and moved out of the area to Anaheim, California in June 2009. At which time I attempted to cancel my Membership and was told I had thirty (30) days to use all of my prepaid visits which could only be used at the Oceans...
Entity
Massage Envy
Categories: Massage Parlor
53, Report:
#1153214
Posted Date:
Jun 10 2014
Massage Envy Massage Envy, Beachwood Ohio Do not sign a contract with this company, you will quickly regret it Beachwood Ohio
Let’s face it there are nearly 200 reports about the predatory nature of this company listed on ripoff report… That alone should be enough for you not to sign up. But for those who think that these are just nitpicky clients who are looking for a reason to complain read my experi...
Entity
Massage Envy
Categories: Massage Therapists
54, Report:
#1145126
Posted Date:
May 08 2014
Massage Envy Spa Scam Sioux Falls South Dakota
Pressured me into a contract. Lady at the front desk told me i would have 30 days to cancel if i had second thoughts, i even repeated it back to her cause it sounded to good to be true and she confirmed it. Then a week later when i called to confirm they told me that it was incorr...
Entity
Massage Envy Spa
Categories: Massage Therapists
55, Report:
#1145090
Posted Date:
May 08 2014
Massage Envy of Meyerland Shining Example of $$$$ more Important than Business Ethics Houston Texas
I made an appointment at this business for an hour long massage. I unfortunately had a family emergency day of appointment and called to reschedule for same day or next day. I was informed I would be charged 50% of massage fee EVEN if I rescheduled. I understand wanting to be paid...
Entity
massage envy
Categories: Massage Therapists
56, Report:
#1143766
Posted Date:
May 03 2014
Massage Envy Spa Massage Envy steal peoples money, They refuse to let you catch up on your massages and continue to take your money out of your bank account. Orlando Florida
I was almost a year ahead of my paid massages, My bank card had changed and massage envy could no longer take money out of my account, in returned they threatened and did cancelled my account , if I did not reinstate my account I could not get my paid massages. How can they do this?...
Entity
Massage Envy Spa
Categories: Massage Therapists
57, Report:
#1143410
Posted Date:
May 02 2014
Massage Envy Bait and Switch---They want the contracts signed but do not deliver. Dothan Alabama
Just to update and amend the previous conplaint I made yesterday. I just read over my previous complaint and I left out some details. I was told $39. a month for massages, but when I came out of the massage room, they had me a contract waiting for me to sign. It was $59.99 a month. ...
Entity
Massage Envy
Categories: Massage Therapists
58, Report:
#1143063
Posted Date:
May 01 2014
Massage Envy DO NOT GO THERE! THEY JUST WANT YOU TO SIGN A CONTRACT. Dothan Alabama
19:42:05April 30th, 2014I had been going through a tough time with my son passing away right before the holidays, so a friend gave me a nice gift certificate for Christmas 2013 to help me relax and unwind from all the stress and depression. It was for an hr massage, aroma threapy,&n...
Entity
Massage Envy
Categories: Massage Therapists
59, Report:
#1142680
Posted Date:
Apr 29 2014
Massage Envy Membership Rip off Panama City Beach Florida
After a 3 year + membership, we tried to terminate. We have several massages paid for but not used. We can freeze our membership and use them later when we unfreeze, but will then be charged another month's fee. They won't refund the money & we can't use the massages! RIPOFF.
Entity
Massage Envy
Categories: Massage Therapists
60, Report:
#1141382
Posted Date:
Apr 24 2014
Massage Envy Massage THEIR bank account!!! La Jolla Nationwide
I had NO idea when I signed a contract with Massage Envy, that if I cancelled my plan where they extracted $60.00 from my checking account monthly, I could NOT use the massages that I had all ready paid for, and hadn't used.
I have $1,200.00 worth of massages that I will loose if I ...
Entity
Massage Envy La Jolla, CA
Categories: Massage Therapists
61, Report:
#1138681
Posted Date:
Apr 14 2014
MASSAGE ENVY OF SOUTH MIAMI FLORIDA BEWARE... THEY KEEP CHARGING AFTER YOU REQUEST CANCELLATION!!! EVEN WORST I LOST 14 PAID SESSIONS, MY HUSBAND LOST 13 PAID SESSIONS!!! SOUTH MIAMI Florida
Don't sign a contract with Massage Envy!!! Terrible business practices!!!I also cancelled my husband's contract on the same day, March 10, 2014, with 13 unused and pre-paid sessions remaining. They charged my credit card for another session on March 19,2014.I called them and c...
Entity
MASSAGE ENVY OF SOUTH MIAMI FLORIDA
Categories: Massage Therapists
62, Report:
#1135335
Posted Date:
Apr 01 2014
Massage envy Don't sign a contract! I canceled mine after 1yr up and they claim they have no record of it. Seems to be a common trend! Blasdell New York
Entity
Massage envy
Categories: Beauty Salons
63, Report:
#904712
Posted Date:
Mar 23 2014
Massage envy How I got out of my contract , Internet
2-2010 I saw an ad for ME on the Internet for a 1 hour massage $39. Made appt for a cranial massage as my head and neck had hurt for weeks. The massage was a waste of time (10 min to change, 10 min consulting and only 40 min actual treatment). As I was leaving the hard sales ...
Entity
Massage envy
Categories: Massage Therapists
64, Report:
#1129231
Posted Date:
Mar 08 2014
Massage Envy They make it very difficut to cancel and keep charging your credit card Hollywood FL - Florida
I cancelled my membership in Dec. 2013 and even checked to be sure they had all the necessary signed paperwork two weeks later. They reassured me that they had the paperwork and I was billed my final payment in January. I was told I could use the remaining credits to my account ...
Entity
Massage Envy
Categories: Massage Therapists
65, Report:
#1126263
Posted Date:
Feb 25 2014
Massage Envy Bait & Switch, unauthorized billing Riverside California
After being a member for two years, I called to cancel my account because of the departure of some good therapists and my inability to find one that was good among those who remained. I also was receiving physical therapy and the massages were actually doing me some harm, according ...
Entity
Massage Envy
Categories: Massage Parlor
66, Report:
#1123970
Posted Date:
Feb 16 2014
Massage Envy Don't Do Business With This Compny. They DO NOT disclose the conditions of membership Plano Texas
I was seeking massage therapy for my son who is an athlete. I walked into Massage Envy and was given the sales pitch about how much I could save if I started a membership. At that time I expressed reluctance since it would be a “one year” membership and my son would be leavi...
Entity
Massage Envy
Categories: Massage Therapists
67, Report:
#1123737
Posted Date:
Feb 15 2014
Massage Envy Massage Envy Charging My Credit Card with no Authorization Warrington Pennsylvania
Massage Envy Charged me for a massage I did not recieve because I was unable to show for an appointment. I work at a job that has immediate and pressing on call responsibility and this day I was embroiled in a 8 hour long phone call and could not get away to call them and cancel. Wi...
Entity
Massage Envy
Categories: Alternative Health
68, Report:
#1121891
Posted Date:
Feb 08 2014
Massage Envy-Atlanta Perimeter Center Deceptive practices, and then dishonest when resolution arranged Dunwoody Georgia
The attorney general of Georgia should investigate this company.In early 2013 I took my recovering quadraplegic wife there for massage therapy on a tril to see if she could tolerate. She did not do well, so I asked the company to transfer the three pre-paid massages to my account wh...
Entity
Massage Envy-Atlanta
Categories: Massage Therapists
69, Report:
#1121007
Posted Date:
Feb 05 2014
Massage Envy Scam artists!! Do not sign the contract that never ends! Front desk people are extremely rude and ignorant . Manhattan Beach California
I initially signed up in the Palm Springs location while vacationing. I was immediately talked into a contract for six months. They wanted a whole year. they stated that I would get the first massage for a huge discount and made the whole thing sound so relaxing. Never enjoy...
Entity
Massage Envy
Categories: Massage Therapists
70, Report:
#1119447
Posted Date:
Jan 30 2014
Massage Envy Cheated by Massage Envy Cheektowaga New York
I joined Massage Envy January 11, 2013. I have been over a year. They continue to take payments out of my account even though I submitted a cancellation.I missed a visit, I paid for the visit, they still charged my account a missed visit fee.I have 7 massages built...
Entity
Massage Envy
Categories: Massage Therapists
71, Report:
#1118225
Posted Date:
Jan 24 2014
Massage Envy Membership for a massge parlor that is impossible to get out of without a doctor's note Oklahoma City Oklahoma
I bought a 12 month membership to Massge Envy. The benefits were supposed to be that members receive priority over non-members and therefore do not have to book a massage weeks in advance. I was told that members don't have to wait, and that a therapist should be available to me...
Entity
Massage Envy
Categories: Massage Therapists
72, Report:
#1114923
Posted Date:
Jan 12 2014
Massage Envy DO NOT sign membership...FRAUDULENT...You Will Never See Freedom Again Madison Alabama
The original sales pitch sounds wonderful..beware..if it sounds too good to be true it is. A lot cheaper and even better services at individual (no contract) services. If you sign a contract your life will never be yours again. It is like that free credit report. &...
Entity
Massage Envy
Categories: Bait-and-Switch
73, Report:
#1113761
Posted Date:
Jan 08 2014
Massage Envy is dishonest, unprofessional, scam artists, and beware of their membership's. DO NOT GO HERE!! Puyallup Washington
I visited a massage envy address 4423 S Meridian Suite A721 Puyallup, WA 98373 (253) 841-0808 for my very first massage experience, when the massage was done I came out front to pay for the service using a gift card I got as a gift. The girl was telling me about their me...
Entity
Massage Envy
Categories: Clinics
74, Report:
#1113497
Posted Date:
Jan 07 2014
Massage Envy Unauthorized charges...No Refund Sarasota Florida
Do not use your credit card. They will keep charging you for some monthly program they say You signed up for.
You will NOT get a refund.
Entity
Massage Envy
Categories: Massage Therapists
75, Report:
#1113061
Posted Date:
Jan 05 2014
Massage Envy I had a six month contract. After six months, I told the girl at the desk I was ending my contract. She said that would be fine. They charged my credit card for three more months and told me I would have to come in and sign a paper saying I ended my contract. I am a senior citizen and we are in a middle of a bad snow storm. I would think the people at the front desk would have informed me I had to sign a paper ending my contract.. Every time you call, there is a new superviisor. DO NOT SIGN ANY CONTRACT WITH MASSAGE ENVY. Orland Park Illinois
I had signed a six month contract with massage envy. After six months, I told the girl at the desk, it would be my last appointment. She went in the back and said that it was fine. I did not realize for three months that they were charging my husbands credit card. When I called, a s...
Entity
Massage Envy
Categories: Health Spas