51, Report:
#702724
Posted Date:
Mar 04 2011
Sprint Nextel Corporation Continued Lack of Acceptable Service From Sprint Overland Park, Kansas
A follow-up to problems with a promised refund for a restocking fee that was not fully honored.
I wrote to Daniel Hesse, Sprint’s CEO, hoping the company cared about what their customers were told, how they were treated, and asking Sprint to honor promises they made. ...
Entity
Sprint Nextel Corporation
Categories: Cellular Phone Companies
52, Report:
#698975
Posted Date:
Feb 23 2011
Sprint Nextel Corporation, Sprint PCS Sprint Evo 4G Service cell mobile phone internet network Overland Park, Kansas
Sprint advertises their new 4G phones like the Evo 4G. 4G service promises to allow the customer to use the phone and utilize the mobile network on the phone at the same time. Sprint charges an additional $10 per month for this service. HOWEVER, Sprint customer ser...
Entity
Sprint Nextel Corporation, Sprint PCS
Categories: Cellular Phone Companies
53, Report:
#696128
Posted Date:
Feb 16 2011
Sprint Nextel Corporation Trouble Getting Them To Keep Their Promises Overland Park, Kansas
In early January I bought a Sprint phone. When I returned it I was told there would be a $35 restocking fee. I called Customer Service and a supervisor agreed to remove the fee for a phone that did not do some of what was promised and had at least one operational defect. Becau...
Entity
Sprint Nextel Corporation
Categories: Telephone Companies
54, Report:
#691690
Posted Date:
Feb 07 2011
Sprint Nextel Corp & Boost Mobile LLC Sprint Prepaid Group, Sprint/Boost harm a disabled Veteran! Overland Park, Kansas
Regarding customer, Gary Kendall, Boise ID, phone number (((redacted))).
Sprint Nextel Corp, Sprint Prepaid Group, and Boost Mobile LLC have unjustly turned
off this disabled Veteran’s phone service where the bill is current and paid.
This disabled Vet...
Entity
Sprint Nextel Corp & Boost Mobile LLC
Categories: Cellular Phone Companies
55, Report:
#689883
Posted Date:
Feb 05 2011
Sprint Won't Live Up to Its Promises Internet
1. I bought the Samsung Intercept Dec. 26th from sprint.com.
2. The phone has been nothing but problems even after many visits to the Sprint Store.
3. I e-mailed Bridgette Finch, an Executive Services Analyst, at Sprint to send me a UPS return label for the phone.
4....
Entity
Sprint
Categories: Cellular Phone Companies
56, Report:
#229860
Posted Date:
Feb 05 2011
RPM Collections Harassing calls from Sprint/Nextel collection agency, RPM Collections Bothel Washington
RPM Collections, this company harassed me over the phone and with phone calls.
My wife had a cell phone with Nextel and signed a 2-year contract, when she signed it the girl doing the contract told her verbally that it was a 1-year contract. We found a 2 phone plan with Cingular...
Entity
RPM Collections - Sprint - Nextel
Categories: Collection Agency's
57, Report:
#690080
Posted Date:
Feb 03 2011
Sprint/Nextel/Asurion Retail stores don't replace you phone, only sells them. Asurion sends bad phones and charges $500 if you don't send back the whole one. Internet
Sprint has two diffrent companies. Also I pay $10.00 for insurance and they want me to pay $50.00 to replace my old phone. Assurance is a diffrent company from sprint, but yet they can charge $500 for not sending back the old phone when u pay them $10.00 a month.
And Sprint makes ...
Entity
Sprint/Nextel/Asurion
Categories: Cellular Phone Companies
58, Report:
#680175
Posted Date:
Jan 08 2011
Sprint Nextel making me pay early termination fee on 2 lines after 3 Sprint employees gave me the wrong termination deadline charlotte, North Carolina
Ordered new service with 2 plans with Sprint on 12/6/10 online. Received and activated phones on 12/7/10. Sprint rep called to make sure activation went smoothly and advised I had until 1/7/11 to cancel with no early termination fee.
Had tons of trouble with the 2nd line. Went to t...
Entity
Sprint Nextel
Categories: Cellular Phone Companies
59, Report:
#678631
Posted Date:
Jan 05 2011
Sprint Sprint Nextel No Service? No Problem. You pay anyway! Overland Park, Kansas
After four years with Sprint, two years out of contract, I had to leave Sprint as they had no family plan with mixed phones and smartphones. My service with Sprint ended when I ported our four numbers to Verizon. Then, upon calling Sprint, I was informed there was no credit for my p...
Entity
Sprint
Categories: Cellular Phone Companies
60, Report:
#665747
Posted Date:
Nov 27 2010
Hunt county sheriff department Sheriff Randy Meeks and employees They break Texas law and civil right laws Greenville , Texas
Here are a few facts about what happens behind the scene at the Hunt County Sheriff Department.Sexual Text messages are being sent to officers and also other employees whom work at the Sheriff department and the other police officers whom work in Hunt County. T...
Entity
Hunt county sheriff department
Categories: Police
61, Report:
#665135
Posted Date:
Nov 24 2010
Sprint/Nextel , Asurion, equipment failure, bad service, Multiple locations, Nationwide
Well, where do I start? I'm part of what must be another Sprint horror story and something to add to the saga of deplorable customer service experiences. Mine starts off with my previous phone which was the Palm Pre. While this report does link into Asurion, I have to say I bl...
Entity
Sprint/Nextel
Categories: Cellular Phone Companies
62, Report:
#664827
Posted Date:
Nov 23 2010
Sprint Nextel Inferior service, stole money, dishonored payments Overland Park, Kansas
My husband made specific payment arrangements with this company. After his last payment, he received notices on his cell with the company's threats to shut his service off. When he called to explain the payment arrangements, the customer service person refused to honor t...
Entity
Sprint
Categories: Telephone Companies
63, Report:
#661585
Posted Date:
Nov 13 2010
Sprint Nextel outrageous billing practices and deceptive marketing Overland Park, Kansas
11-13-2010Hi,I have been a sprint wireless customer for 4 years and never had a problem until a few weeks ago. 3 months ago I was told by the sprint corporate store in Nashville that 4G was all over Nashville and I could upgrade my 3G connection card to 4G since it was the same pric...
Entity
Sprint Nextel
Categories: Cellular Phone Companies
64, Report:
#661140
Posted Date:
Nov 12 2010
Sprint/Nextel SIX DAYS OF SERVICE FOR $68.44 - WHAT A BARGAIN! London, Kentucky
I Became a customer of Sprint/Nextel approximately 8 years ago. I Switched to At&t on 9/23/2010 and canceled service with Sprint/Nextel on the same day. My Sprint/Nextel billing period began on 09/18/2010 & ended on 10/17/2010.
Sprint/Nextel charged me $68.44 for six ...
Entity
Sprint/Nextel
Categories: Cellular Phone Companies
65, Report:
#644429
Posted Date:
Sep 25 2010
M Qube Verizon, Mobile Messenger, Premier SMS Messaging, ALLTXT4.com, BLINKO, Celltoneclub.com Glad I found Ripoff Report.com Internet
I too have been victimized by M Qube. Thanks to Ripoff Report.com and those who have reported such abuse I realized the theft scam and easily (thus far) rectified my billing issues.
My cell service provider is Boost Mobile, (Sprint/Nextel). The amount was not huge, but not aut...
Entity
M Qube
Categories: Cellular Phone Companies
66, Report:
#643452
Posted Date:
Sep 23 2010
Sprint Nextel Corporation Sprint Failed to Remove Charge as Promised Internet, Nationwide
Sprint told me in writing that they would remove a $9.99 TV charge from my account once I went in and accepted the charge. When I got my bill, the $9.99 is there and there is no credit. I e-mailed Sprint, but they ignored me. I e-mailed Sprint's CEO at dan.hesse@sp...
Entity
Sprint Nextel Corporation
Categories: Cellular Phone Companies
67, Report:
#480072
Posted Date:
May 26 2010
Sprint Sprint Nextel Sprint Cellular giant erases contacts off my phone then refuses to honor free cell phone as apology Fridley, Minnesota
I went into a Sprint store for a quick repair and they told me they would have to reset my phone, which erases all data on your phone. They said they had a computer they could upload my contacts to and then transfer them back once the repair was done. I hadn't backed up my phone on ...
Entity
Sprint
Categories: Cellular Phone Companies
68, Report:
#360204
Posted Date:
May 25 2010
Sprint Nextel Lying to customers about not extending their contracts while updating account info. Overland Park Kansas
On or about May 2, 2007 I called Nextel to cancel my cell phone service due to the fact that 80 percent of my calls were either fading in and out or being dropped completely because of poor quality connection.
This was a continual occurance that went on for 4 years. Each time I ...
Entity
Sprint Nextel
Categories: Cellular Phone Companies
69, Report:
#605525
Posted Date:
May 21 2010
SPRINT/ NEXTEL SIMPLE SPRINT/ NEXTEL MADE PROMISES THEN REFUSE TO KEEP NOW . I DID NOTHING WRONG WHY DO I LOSE OUT ? Internet
im writing you because i just dont know where else to turn .... my problem is with sprint the cell phone company and i feel they have the power to take advantage of the lil guy and get away with it and i would like your help or advice ...back in july 2007 i wasnt getting ser...
Entity
SPRINT/ NEXTEL
Categories: Cellular Phone Companies
70, Report:
#596543
Posted Date:
Apr 25 2010
Boost Mobile Sprint Nextel, Sprint Prepaid Group Knowingly Sold Defective Motorola i776/i776W Mobile Phones Internet
Exactly one year ago my boyfriend purchased a Motorola i776 from Boost Mobile. I liked the phone and the unlimited plan and purchased the i776W a few weeks later. For a year my boyfriend and I have had the same phone and plan.
3 weeks ago my boyfriend's phone stopped working. He ca...
Entity
Boost Mobile
Categories: Cellular Phone Companies
71, Report:
#594141
Posted Date:
Apr 17 2010
Boost Mobile LLC,Sprint/ Nextel Boost Dealt With Me Unfairly, And Shoed Prejudice Against Me And My Firm. Irvine, California
I am a 69 year old owner of a wireless store in Phoenix, Az.I feel Boost dealt with me unfairly. I have been selling Boost for over a year now,and was only getting about 4 sales a month. I was not happy with that, so I asked my Boost Rep for help. He said why don't you do shows, so ...
Entity
Boost Mobile LLC,Sprint/ Nextel
Categories: Liars
72, Report:
#584679
Posted Date:
Mar 24 2010
Nextel, Sprint Sprint Afni collection cross referenced phone numbers and got my brother in law to try to collect a debt in my name Internet
I had service with Sprint where for 2 years i dropped calls non-stop, i got 3 different phone at my expense that did not solve the problem, then i spoke to there help desk they could not solve the problem. The problem was they could NOT provide service in my area, so i told th...
Entity
Nextel, Sprint
Categories: Cellular Phone Companies