76, Report:
#110649
Posted Date:
Sep 29 2004
America Online - AOL refuses to cancel my service Jacksonville Florida
I took advantage of AOL's 50-day free trial, which they claimed I could cancel at any time. After deciding that I did not want to continue the service, I called to cancel, and followed their directions.
During the first phone call, the man I spoke with refused to cancel me and...
Entity
America Online
Categories: Internet Service Providers
77, Report:
#108524
Posted Date:
Sep 15 2004
AOL - America Online stole money from my checking account four times. Rip-off! Internet
I discontinued my service with AOL in December of 2003. They kept hounding me about a 24.90 charge until July 2004, finally I did pay that charge over the phone with my checking account. BIG MISTAKE!! September 10th AOL attempted to deduct two charges of 89.99 from my checking accou...
Entity
AOL - America Online
Categories: Corrupt Companies
78, Report:
#107699
Posted Date:
Sep 09 2004
America Online - AOL Rip-Off fradulent billing after calling to stop service Dulles Virginia
When I purchased a new computer from Dell, I received a 6 month free trial of AOL. I did not need AOL since I subscribe to Verizon Online DSL, but since it was free I though I would give it a try. I started my free trial in Feb. '04. I rarely used the service so I called on 5/21/...
Entity
America Online - AOL
Categories: Internet Service Providers
79, Report:
#107197
Posted Date:
Sep 07 2004
AMERICA ONLINE AOL ripoff AND DISHONEST COLUMBIA South Carolina
I bought a computer from DELL with six months free of aol. When the six months was up I call and said I wish to cancel the service. The CSR I TALKED TO SAID THAT IF I KEEP THE SERVICE THEY WOULD GIVE ME TWO MONTHS FREE. SO I kept the service and when the two months was up I called...
Entity
AMERICA ONLINE AOL
Categories: Internet Services
80, Report:
#105987
Posted Date:
Aug 29 2004
America Online - AOL.com credit card ripoff Internet
My complaint is about AOL customer service. I had a free trial subscription for almost a year and tried cancel when it was over.
I followed their recommendations to no avail, then when I called their 1-800 number I had to hang up because I sat on hold for over 40 minutes!
Fin...
Entity
America Online
Categories: Internet Service Providers
81, Report:
#105871
Posted Date:
Aug 28 2004
America OnLine a continuum of rip-off hell! Internet
In february 2004, I called aol to cancel my account. The agent asked why i was cancelling and i said that i had another internet service and did not need to continue aol. He then tried to get me to stay with aol offering 3 free months. I refused his several offers and requested c...
Entity
America OnLine - aol
Categories: Sales People
82, Report:
#105822
Posted Date:
Aug 28 2004
America Online AOL ripoff deceptive free trials endless credit card billing and harassment Internet
I was trying one of those AOL free trial cd's and when I found that Juno's service was more than half the price of AOL for the same service, I wanted to switch. AOL requires you to sign up with a credit card even though they claim they won't bill you if you call to cancel before th...
Entity
America Online - AOL
Categories: Internet Services
83, Report:
#79274
Posted Date:
Aug 12 2004
AOL, America Online Cancelled accounts, continued billing, refund issues ripoff Jacksonville Florida
I accidentally created a spin-off account with AOL but realized it immediately and called to cancel the account. I was told the account was cancelled and that many other customers had been experiencing the same problem.
AOL continued to bill me for the spin-off account and when ...
Entity
America Online - AOL
Categories: Internet Services
84, Report:
#94730
Posted Date:
Aug 05 2004
America Online AOL ripoff AOL TOOK ADVANTAGE OF ME TOOK $74 OUT OF MY BANK ACCOUNT AFTER I CANCELLED MY ACCOUNT WITH THEM INTERNET
A CHAT WITH A REP ON 6/13/04 ABOUT 4 PM EST
Welcome ...
Connecting to server. Please wait...
Connected to server. An agent will be with you shortly
Welcome to America Online's Live Help Area. A Customer Care Consultant will be with you shortly.
Remember, you also have easy a...
Entity
America Online AOL
Categories: Internet Services
85, Report:
#101409
Posted Date:
Jul 30 2004
America Online ripoff trying to get more money Dulles Virginia
I recieve a postcard from america on line , with my address for my stepdad (has been dead since 1977 ) He has never lived here.
I been here only since 1983. Confirming after his free trial that they would bill him at this address.
I had aol myself and cancel them in augus...
Entity
America Online AOL
Categories: Internet Services
86, Report:
#100179
Posted Date:
Jul 23 2004
AOL-America Online ripoff problem with cancelling my billing Internet Nationwide
I have a big problem with cancelling my billing (Paper billing that you don't even recieve) with AOL. I have cancelled AOL services early this year in February 2004 and still being charged for services I don't use. I've called their customer service which only try's to get you to ...
Entity
AOL-America Online
Categories: Internet Services
87, Report:
#96929
Posted Date:
Jun 29 2004
MO2*24protect Plus & MWI* Premierhealth Plus Lawbreakers! Rip-offs! They charged two credit cards without my knowledge or permission. Common denominator is AOL. Internet
I have two companies to report
1. May 11, WMI*Premierhealth plus 800-313-1757 CT charged my MasterCard $1.00. June 8, The charge was $139.95 with over limit fees of $29.00. That got my attention!
2. The above prompted me to review my Visa BankCard print out. Jan 14, Feb 1...
Entity
MO2 24protect Plus - WMI Premierhealth Plus - AOL
Categories: Corrupt Companies
88, Report:
#96470
Posted Date:
Jun 26 2004
AOL America OnLine ripoff. Supposed 6 free months with the purchase of Dell and charged after 45 days. Nationwide
I bought a new Dell computer in April 2003 which offered 6 free months of AOL. When I got the computer I downloaded the AOL icon that was already on the computer and began using the service.
At the time I had a screen name under my employers AOL account and had signed on with t...
Entity
AOL America OnLine
Categories: Internet Service Providers
89, Report:
#95256
Posted Date:
Jun 17 2004
America Online, AOL AOL took $104.00 out of my checking account for a DSL modem, that was not authorized by me Dulles Virginia
I canceled my membership with AOL in April, 2004. On June 1, 2004 AOL, which no noitice was given to me, took $104.00 out of my checking account. The reason they took the money out of my checking account was for a DSL MODEM that was not returned. As soon as I discovered this, I r...
Entity
America Online
Categories: Internet Service Providers
90, Report:
#92115
Posted Date:
May 19 2004
AOL (America Online) ripoff fraudulent billing and threatening phone calls Dulles, Virginia Nationwide
My wife received an AOL disk in the mail for 1099 free hours over 50 days. On day 45 (15 Apr 04), she noticed she had been charged. She called and refuted the charge. At that time, AOL credited the money to her and agreed to her request to cancel the account.
Yesterday (18 M...
Entity
AOL (America Online)
Categories: Internet Service Providers
91, Report:
#85872
Posted Date:
Mar 30 2004
America Online - AOL ripoff fraudulent practices thieves Internet
America Online has to be the most dishonest company I have ever encountered. I installed the free trial version of AOL 9.0 on my computer in December 2003. On January 10, 2004 I removed the program from my machine and called AOL to cancel the free trial account. I was given a can...
Entity
America Online
Categories: Internet Services
92, Report:
#80439
Posted Date:
Mar 24 2004
AOL - America Online ripoff! We are being billed after trying several times to cancel. Dulles Virginia
After My husband and I cancelled both of our accounts we were continually given free months of service and refuse to cancel our service and now we are being billed for these accounts after trying several times to cancel these accounts. Now, after 6 months we are still being billed. ...
Entity
AOL-america Online
Categories: Internet Services
93, Report:
#84178
Posted Date:
Mar 18 2004
AOL Huge hassle to cancel the account Internet
Aol sucks for very many reasons but the main reason being the harrassment one must go through to cancel an account. I spent 2 hours on the phone with the illiterate staff they hire for beans in florida. They are a bunch of ignorant, worthless and helpless individuals. This is the ni...
Entity
America Online
Categories: Internet Services
94, Report:
#83765
Posted Date:
Mar 16 2004
America Online AOL ripoff sent me a postcard saying thank you for signing up, and my phone number would be billed automatically for their service. Dulles Virginia
I received a postcard thanking me for joining America Online. I suspected identity theft, as I would go without internet service before stooping so low as using AOL. The real problem came when I flipped the card over and read that my phone number would be automatically billed for ...
Entity
America Online AOL
Categories: Internet Services
95, Report:
#77686
Posted Date:
Jan 25 2004
AOL sent me a postcard saying I signed up for AOL Dulles VA
I was wondering if anyone else has received a postcard from AOL stating Thanks for joining American Online! This notice confirms that following your free trial, you have elected to have your monthly AOL service charged to the phone number for this address. And you know you didn't ...
Entity
America Online
Categories: Internet Services
96, Report:
#77304
Posted Date:
Jan 18 2004
America Online ripoff dishonest fraudulent billing Internet
Aol took out 14.95 out of my checking account in Decemember and in Jan. They do not have authorization to do that. The dates that they took the money out are Decemember 18, 2003 and again on January 13, 2004 and I would like for them to put the money back in my account
Angela
or...
Entity
America Online - AOL
Categories: Internet Services
97, Report:
#75449
Posted Date:
Dec 20 2003
America Online ripoff: AOL will NOT stop billing me even after they acknowledged that I am no longer a subscriber. hundreds of victims on this Rip-off Report Internet
I began negotiations (I use the word negotiations because that what it has become with this company) to discontinue my service in September. They sent me instructions for disconnecting. I complied. Still they billed me. When I called them in November they said that I failed to enter...
Entity
America Online - AOL
Categories: Internet Services
98, Report:
#70848
Posted Date:
Nov 03 2003
America Online - AOL Yellowpages ripoff false promise scammed to sign contract contract fraud Internet
AOL yellowpages scammed me into signing a 12 month contract. Salesman, Freddy, promised the option of cancelling at any time. After 3 months of no customers from their yellowpages, I called to cancel.
They, of course, don't have on record that the salesman promised I could ca...
Entity
America Online
Categories: Internet Marketing Companies
99, Report:
#69452
Posted Date:
Oct 18 2003
America Online And Gateway Computers AOL charged me $335.61 for FREE service!! How the heck can they rip you off too. ripoff Jacksonville Florida
Hi, This is my second time to post this. It seems that it is no longer on the this web site. I have changed my e mail. That may be why.
I bought my computer direct from a Gateway store in State College PA.in November 2002. In January 2003 AOL debited my bank account for $335.61...
Entity
America Online - AOL - Gateway Computers
Categories: Internet Services
100, Report:
#68551
Posted Date:
Oct 08 2003
America Online aol.com ripoff debiting my checking account twice a month... cancelled account and no computer San Pablo California
aol.com has been debiting my account twice per month i no longer have aol.com and no computer
Barbara
san pablo, CaliforniaU.S.A.
Entity
Aol.com - AOL - America Online
Categories: Internet Services
