76, Report:
#326064
Posted Date:
Apr 15 2008
Delta Airlines DeltaAirlines changes the unaccompanied minor fee a day AFTER I booked my son... Atlanta Georgia
I booked my son as an UM on Delta on March 31st. On April 1st they changed the UM fee to $100. Unfortunately, I didn't find out until he was already gone, with the $50 to board the plane. Not only was I upset that they changed the fee after I already booked, and signed an agreeme...
Entity
Categories: Airlines
77, Report:
#325185
Posted Date:
Apr 12 2008
Delta Airlines Refused to overcharge after admitting to error Atlanta Georgia
I ordered my ticket online using my Skymiles on Feb 15,2008. I was sent a confirmation stating Your Award Ticket is Confirmed. Shortly before my flight on 3/27 I received an email asking me to check-in online which I tried unsuccessfully to do. When I called Delta I was told no tic...
Entity
Categories: Airlines
78, Report:
#115068
Posted Date:
Apr 06 2008
Delta Airlines Ripoff Unsympathetic Employee Phoenix Arizona
My family and I were on vacation in Phoenix this summer. As our plane was taking off, one of the engines decided to stop. We had a connecting flight in Atlanta. When we got back to the terminal, we were told to check with the staff about the status of our connecting flight. Afte...
Entity
Categories: Airline Personnel
79, Report:
#323905
Posted Date:
Apr 05 2008
Delta Airlines Delta is stealing your earned SkyMiles. Atlanta Georgia
My hundred thousand SkyMiles were reduced to zero by Delta in January 08'. I was told by Delta that it has the right to remove SkyMiles but they would be reenstated if I bought an extra 1000. I bought and Delta said that they would be updated in 6 to 8 weeks. No other restrictions...
Entity
Categories: Airline Companies
80, Report:
#320032
Posted Date:
Mar 21 2008
Delta Airlines - Delta SkyMiles - Delta Sky Miles / Frequent Flyers Beware Delta Air Lines' SkyMiles Early Expiration Rip-Off / Scam! Forget About Customer Service! Atlanta Georgia
I had over 24,000 and 3 years to use them. They randomly changed the rules, upping the expiration to 2 years, with NO NOTICE to me. When I tried to redeem my miles, I learned they had expired. To add insult to injury, despite over 15 phone calls and 6 detailed letters they were u...
Entity
Categories: Airlines
81, Report:
#318008
Posted Date:
Mar 14 2008
Delta Airlines No Refund Policy Salt Lake City Utah Internet
Delta Airlines clearly displays a No Refund policy. And does not clearly disclose that there is a refund policy. The website offers no clearly defined way of refunding the ticket or allowing you to use an unused portion of it.
They want to keep the cash you've spent and not expla...
Entity
Categories: Airlines
82, Report:
#313548
Posted Date:
Mar 01 2008
Delta Airlines Delta kept me on hold for 2 hours 45 minutes, there credit card verification was down and the fares went up while I am on hold, they gave me the Subject to Change, I had been on hold for hours. Cincinnnati Ohio
Time 10:45 pm I had tried to use Delta's on-line booking. However when it came to the page in putting in my credit card, it kept coming uo Unable to verify your credit card'. I tried several times with both my debit and credit card, same response. I had a quote of $477 for three ti...
Entity
Categories: Airlines
83, Report:
#295216
Posted Date:
Feb 22 2008
Delta Airlines Delta Airline behavior Atlanta Georgia
To: Customer Service, Delta Airlines
From: Delta Screwed
Re: Employee lies, canceled flights, and reimbursement of lost time
Round 1
Beginning, December 22nd, 2007, your company canceled flight 4279 out of Milwaukee to Atlanta, GA. They then went ahead and rebooked me on 1...
Entity
Categories: Employees
84, Report:
#307197
Posted Date:
Feb 08 2008
Delta Airlines Vouchers are useless unless they offer more than $100 Atlanta Georgia
Delta Airlines cancelled our flight at last minute and we almost missed our cruise. Customer service was rude at LAX. I called Customer Support and they would only offer $100 voucher for our next flight which can only be used at the Delta Ticket Office. The Delta Ticket Office wi...
Entity
Categories: Airline Companies
85, Report:
#299025
Posted Date:
Jan 11 2008
Delta Airlines Delta Damages stroller in Atlanta airport, say they are not responsible for damage Atlanta Georgia
This is a copy of a letter I sent to Delta Cust. Service:
On Jan.8 2008 I was flying with my wife and child from Atlanta, GA to Salt Lake City, UT Flight #1079. My trip originated from Ft.Lauderdale Int'l airport were I was not informed that I could check my stroller and car seat...
Entity
Categories: Airlines
86, Report:
#283267
Posted Date:
Dec 06 2007
Delta Airlines poor connections in atlanta Alpharetta Georgia
First they stranded me all night on my birthday with pilots not there for connecting flight.Then on my vacation the myrtle-atlanta flight was late atlanta to lax right on time. sooo I missed it and consequently missed qantas to australia and first day of my vacation.
they also crue...
Entity
Categories: Airline Companies
87, Report:
#244244
Posted Date:
Jul 24 2007
Delta Airlines Dishonest Employees and unfair treatment in Memphis, airport Memphis Atlanta Cincinnati Georgia, Tennessee, Ohio
I have a story to tell about horrific service with Delta. I have been a medallion level flyer with Delta for the past 8 years. Most years Gold or Platinum level. Last July I gave birth to twins and as a result of both the pregnancy and the birth of the babies, my travel was very ...
Entity
Categories: Airline Companies
88, Report:
#261033
Posted Date:
Jul 17 2007
Delta Airlines ONLINE TICKETING GAVE ME WRONG TICKET NOW WON'T HONOR IT Atlanta Georgia
I made an online reservation for my 73 year old mother from Charleston,WV to Atlanta, GA. When I made the reservation, the online instructions said it could not go through due to incorrect credit card information, so I changed the name of my mother to my stepfather and it went throu...
Entity
Categories: Airlines
89, Report:
#257885
Posted Date:
Jun 30 2007
Delta Airlines Customer service at its best. Atlanta Georgia
Booked 2 tickets on July 2, 2006 and had to cancel due to health issues. Delta advised that tickets had to be rebooked within 1 year. Checked with Delta again in March 2007 and again was told that tickets had to be rebooked within 1 year. Specifically asked if trip had to be complet...
Entity
Categories: Air Travel
90, Report:
#177830
Posted Date:
Jun 22 2007
Delta Airlines delta Skymiles ripoff. refused to honor skymiles on partner air line air France for trip from Boston to Barcelona and Venice to boston in May 2005. Atlanta Georgia
Ripped off by Delta Airlines Skymiles Program! In May 2005 I traveled from Boston to Barcelona Spain and from Venice Italy, back to Boston via Air France (Delta Partner). flights. I have had extensive correspondence with delta and have had no satisfaction.
Natalie
ft lauderdale,...
Entity
Categories: Airline Companies
91, Report:
#247411
Posted Date:
May 08 2007
DELTA AIRLINES LATE DEPARTURES - NOT ON TIME ripoff Los Angeles California
D.E.L.T.A. Stands for Doesn't Ever Leave The Airport and it also means Direct Every Lugguage To Atlanta This airline needs to tighten it's shit UP! Late Arrivals and then losing baggage is un-acceptable.
Jack
Long Beach, CaliforniaU.S.A.
Entity
Categories: Airline Companies
92, Report:
#215790
Posted Date:
Oct 14 2006
Delta Airlines kept us on the tarmac for 2.5 hours then gave us voucher to rooms that didn't exist New York City, Atlanta Nationwide
My journey in Ireland was a dream, my flight back was a nightmare. Arriving at JFK in the early afternoon on Sept 17th, I knew I would have a few hours before my next fight to Atlanta. Cool - poeple watching in JFK would be fun. I was tired after the 6.5 hour flight from Shannon, bu...
Entity
Categories: Airline Companies
93, Report:
#209215
Posted Date:
Sep 18 2006
Delta Airlines Lost Luggage Northern Kentucky
Delta airlines has lost my bag for more than 2 days, they cannot find it. They never call or change the status and send you to india to speak with a customer service rep.
WHY CAN'T THEY JUST GO OUT OF BUSINESS AND LET OTHER AIRLINES PICK UP THEIR ROUTES, THEY ARE TOTALLY INCOMPE...
Entity
Categories: Airlines
94, Report:
#204441
Posted Date:
Aug 11 2006
Delta Airlines ripoff Simplifares instead of bereavement fares Atlanta Georgia
I recently had to fly from Harrisburg, Pennsylvania to Dallas, Texas as my father was on his death bed. Naturally I had to book my flight for the same day. I attempted to do so online. Everytime I clicked purchase it wouldn't go through and would give me a new, higher price for the ...
Entity
Categories: Air Travel
95, Report:
#194716
Posted Date:
Jun 04 2006
Delta Airlines RIPOFF, Had to reschedule Cancun trip after hurricane Emily, Rescheduled tickets on 3/18/2006 and on 5/27/2006 they showed no record of me calling and my family lost over $1000.00 in tickets Atlanta Georgia
On April 22, 2005 I had ordered round trip ticket for my wife and I from Phoenix, Arizona to Cancun Mexico. Due to hurricane Emily we were forced to cancel our trip.
On July 19, 2005 I called to cancel the trip and we spoke with Kelly Smith from Dallas Texas who told us that we m...
Entity
Categories: Air Travel
96, Report:
#191581
Posted Date:
May 17 2006
Delta Airlines Your belongings are NOT covered and they do not care Ripoff Atlanta Georgia
If you think your personal belongings are COVERED or insured, think again---- they ARE NOT ! BEWARE
This also applies to CARRY ON luggage, (believe it or not) ! I was FORCED to find out the HARD WAY.
I purchased a REGULATION SIZE carry-on ( fits over-head and / or under-se...
Entity
Categories: Airline Companies
97, Report:
#180296
Posted Date:
Mar 10 2006
Delta Airlines Ripoff No clothes no luggage no vacation Atlanta Georgia
I have been dealing unsuccessfully with many Delta employees over the past 9 months trying to resolve a baggage issue which began last July. At this point, money is not the issue; it is a matter of principle. I would simply like Delta to acknowledge their mistake and reimburse t...
Entity
Categories: Airline Companies
98, Report:
#173242
Posted Date:
Jan 29 2006
Delta Airlines Contempt for passengers money hungry no wonder they are bankrupt Ripoff Atlanta Georgia
I paid for an airline ticket to Costs Rica thru a store for a diving trip a year in advance. Due to illness at time of travel( I was in a car accident)I did not make the flight which I notified them well inadvance. I was given a choice of losing the ticket or using it to the same lo...
Entity
Categories: Airline Companies
99, Report:
#104194
Posted Date:
Jan 22 2006
Delta Airlines dishonest practices refuse to allow passenger to catch flight, suggested they did not have to reimburse or provide service at different time Ontario Calif
My daughter stuck in traffic arrived at the airport 30 min before take off. With her eticket was signing in when a Delta Airlines associate told her it was to late to catch her flight and stopped her activity. My daughter went to call about another flight when she heard her name pag...
Entity
Categories: Airline Companies
100, Report:
#171143
Posted Date:
Jan 19 2006
Delta Airlines ripoff, uncaring and money hungry Atlanta Georgia
On Dec. 29 my sister was suppose to return home from her trip to Detroit, Michigan. We arrived at the airport only to find that her flight had been delayed to what we were told was a late arrival flight. We asked if she would make her connecting flight in Atlanta and was assurred sh...
Entity
Categories: Airlines