76, Report:
#1080155
Posted Date:
Aug 29 2013
Magicjack Cheap is cheap! Stay away!Internet
Cheap is cheap! Think twice before purchasing this device. Most of the reviews you will read are fake, created by their marketing team. Just imagine – would you run to your computer to write a good review if you are completely satisfied? You are writing a review only if you are an...
Entity
Categories: Telephones
77, Report:
#1079769
Posted Date:
Aug 28 2013
magicjack Refuse to refund for non working product Internet
I purchase a one year renewal from magicjack and once my card was charge the system stop working. I try several times to get help, only to no avail...customer service can't repair problem plus they take forever trying to resolve the issue. They keep forwarding me from tech to tech...
Entity
Categories: Consumer Services
78, Report:
#1079089
Posted Date:
Aug 26 2013
magic jack Magic Jack plus Magic Jack not telling the truth new york
I have been using magioc jack for a few years and have three devices in good stand , just baught a new device for 69.99 plus tax and intended to register it on line for my wife but I made a terrible mistake tryng to include my wife's name and paid one dollar insurance using my own c...
Entity
Categories: Telephones
79, Report:
#1078463
Posted Date:
Aug 23 2013
MAGICJACK PO BOX Decepive policy that defrauds customers of un-used funds. Internet
I have been a Majicjack(MJ) customer for over 5 years. Early this year (January, 2013) I decided to upgrade to their new device that does not have to be connected to a computer. When I received the new device I transferred my old number to the new device and paid money for internati...
Entity
Categories: Telephones
80, Report:
#1075644
Posted Date:
Aug 14 2013
Magicjack Magicjack Plus Charged full. Bad device mailed. Want additional money to ship working device. No refunds Florida
I have returned MagicJack Plus 3 times because it goes bad and paid about $11 each time to get a good device shipped. This time, I got a bad device shipped and magicjack was contacted via online support to replace device since it went bad within 30 days. They still want the money...
Entity
Categories: Cellular Phone Companies
81, Report:
#1056495
Posted Date:
Aug 11 2013
magicJack Plus Magic Jack Plus - Can U Spell Refund? west palm beach Florida
I am using the MagicJack Plus along with 5 years of service. They charged me for 2 mj+ equipment. Only wanted one. I have live chatted (hahahahahaha) with several cs reps and supervisors…More hahahaha. Still have no refund. It was $64.00.
Used MagicJack for 2 years now.
I sugges...
Entity
Categories: Cellular Phone Companies
82, Report:
#1074686
Posted Date:
Aug 10 2013
Magicjack cancelled 5 yr subscription-wants me to rebuy for $20. more. left 1 &1/2 years service on returned item so I cannot use it. terminated chat with nothing resolved. west palm beach Florida
A short time ago, I bought a 2014 MagicJack Plus device to teplace the one I had been using for almost 5 years. While trying to setup the voicemail, It developed a problem so that there was no dial tone and could not do anything in spite of several hours on chat. I had service pai...
Entity
Categories: On-Line Business
83, Report:
#1072966
Posted Date:
Aug 04 2013
majicjack order #: TS24314239 Reference ID: 41682056 none listed Internet
It started out as a Free Trial (they withdrew $41.93 from my account the 1st day)
Magicjacks plus system does not work & I have trid to get them to send me an RMA # & return address - but they say they have no record of my order # (TS24314239).
I havn't had any sucess with t...
Entity
Categories: BBB Better Business Bureau
84, Report:
#1070120
Posted Date:
Jul 25 2013
Magic Jack They will take your money and keep it even after returning the product West Palm Beach Florida
I have used the MagicJack for about 1 year. My service is paid through 01/01/2019. I received an email about an improved MagicJack the quallity of the one I have was marginal but you get what you pay for. I took the new device on a trial basis. In order to use it I had to transf...
Entity
Categories: Telephones
85, Report:
#1069527
Posted Date:
Jul 24 2013
MagicJack Horrible customer service. Couldn't help me so disconnected me. west palm beach Florida
Thinking about MagicJack? Here's the transcript from a publicly traded company! (and this was the third person I was transferred to):Please wait for a site operator to respond.You are now chatting with 'Jewel'Your Issue ID for this chat is LTK1115307185228XJewel: Hello, how ma...
Entity
Categories: Telephone Companies
86, Report:
#1068685
Posted Date:
Jul 20 2013
![](https://www.ripoffreports.com/report-images/45*34/docs/r1068685-jizbgl-nrtkug6ytv.png)
magicjack Scam and False advertising. Internet
Free local and long distance calls? yea, right...transcript of first call:Please wait for a site operator to respond. You are now chatting with 'Loren' Your Issue ID for this chat is LTK1115306312253X Loren: Hello, how may I help you? XXXX XXXX...
Entity
Categories: Internet Fraud
87, Report:
#1067807
Posted Date:
Jul 17 2013
magicjack vocaltec ltd. magicjack Ripped me off already, mixed up my acct. with my dead brothers acct, canceled me for his past dues, charged me for a new MJ,my acct. was canceled by them, tried to renew my service, posted charges to my bank acct. without my authorization Poleg Industrial Area Nationwide
First they mixed my account up with my, now dead for 2 years, brothers acct. He evidentally owed them money.They than canceled operation of my MJ device, do to their mixup. They can do this on line to your device if it's plugged in.All of that was probably done on pur...
Entity
Categories: Telephones
88, Report:
#1065952
Posted Date:
Jul 10 2013
Magic Jack Magic Jack discontinued call forwarding without prio notification and will not re-instate feature Internet
I have used Magic Jack Plus since June 2012 and had seamless service which provided call forwarding to my cell phone. The account was paid for one year, and then it cancelled without notification.
When I discovered it had been cancelled (2 week lapse), I quickly renewed the account....
Entity
Categories: Telephones
89, Report:
#1065938
Posted Date:
Jul 10 2013
MAGICJACK MAGICJACK charged for services for an equipment that never worked and now they won't port out my home phone number that I have had for the past 50 years. West Palm Beach Florida
MAGICJACK and MAJICKJACK PLUS is a fraudulant company. There is no customer service number other than the online live chat. The only phone number just puts you on hold. The company charges for services and equipments that do not work properly or not even work at all. There is no r...
Entity
Categories: Internet Services
90, Report:
#1065743
Posted Date:
Jul 10 2013
Magic Jack MagicJack is a scam - user beware Internet
I bought and installed MagicJack on june 22, 2013. I also made a mistake of porting my number from my previous carrier to MagicJack for a price of $19.95 + tax. My magic jack worked for couple of hours after install and it was downhill from there. there was no dial tone on the pho...
Entity
Categories: Telephone Companies
91, Report:
#1063269
Posted Date:
Jun 30 2013
![](https://www.ripoffreports.com/report-images/45*34/docs/r1063269-lj5xtd-blwa3dhnyp.png)
MagicJack MagicJack claims you will get free shipping on extra jacks, but charges you anyway Internet
Here is the full transcript with MagicJack support. Nothing added or removed, except my address. Nothing changed except my name: 6/30/2013 at 2:36 pm - chat session ended: =========== Please wait for a site operator to respond.You are now chatting with 'Rob'Your Issue ID ...
Entity
Categories: Internet Services
92, Report:
#1061041
Posted Date:
Jun 21 2013
Magic Jack voip phone service poor customer service West Palm Beach Florida
Although I still use MJ because of the low cost, the customer service is foreign(India I think) and terrible. MJ has NO phone CS, only online chat. If the CS rep doesn't like what you are asking, or if you spend too much of their time, they will disconnect you! Also MJ is not very s...
Entity
Categories: Telephone Companies
93, Report:
#1059188
Posted Date:
Jun 14 2013
MagicJack Beware of billing issues and horrible customer service. West Palm Beach Florida
Their service is great until you have to deal with their rude and disrepectful customer service reps. We signed up for the 5 year plan for $100.00. Sounds like a great deal!We have been customers for a couple years and 2 nights ago we signed up online for the 5 year deal...
Entity
Categories: Telephone Companies
94, Report:
#1055787
Posted Date:
Jun 02 2013
Magicjack Corporation False/Misleading advertising West Palm Beach Florida
Magicjack Corporation continues to advertise magicjack Plus for $29.95 per year following a 30-day free trial.
The day after I ordered magicjack plus from their website, the company sneaked a charge of nearly $5.00 on my credit card. In the past week, they have attempted to char...
Entity
Categories: Telephones
95, Report:
#1055178
Posted Date:
May 31 2013
MAGICJACK LP HOLDING MY PORTED NUMBER HOSTAGE FOR MONEY-REFUSED ME A REFUND WHEN DEVICE IS DOOM INACTIVE West Palm BeacH Florida
Do not buy this product it just not worth the hassel see chats listed below on some of the issues;Please wait for a site operator to respond.You are now chatting with 'Tara'Your Issue ID for this chat is LTK1115301543277XTara: Hello, how may I help you?maurice: I don't wish to pay t...
Entity
Categories: Telephones
96, Report:
#1054396
Posted Date:
May 28 2013
![](https://www.ripoffreports.com/report-images/45*34/docs/r1054396-x5xvzr-vzw5ickisu.png)
Magicjack prepaid,add minutes Internet
Like a lot of other poster's have reported, I have both magicjack and magicjackplus..I just renewed my yearly subscrition and all of a sudden, I can't make call to certain area codes,webinar's,recorded messages etc..I get the recording that contact mj.com/prepaidminutes to complete ...
Entity
Categories: Communications & Networking
97, Report:
#1053572
Posted Date:
May 24 2013
magicJack Refusal to list rates for pre-paid calls West Palm Beach Florida
MagicJack refuses to disclose the details behind this statement: We may require prepaid purchase and/or we may charge you for calls to conference lines, platforms and certain non-ILEC area calls, or any call wherein we incur a cost from another carrier.After years of using MagicJack...
Entity
Categories: Telephone Companies
98, Report:
#1052980
Posted Date:
May 22 2013
MagicJack Dont buy 5 year blocks of Magic jack subscription Internet
Avoid buying large blocks of time on Magic Jack The devices only last a year or two and they Will Nottransfer Your subscription time even though You have paid for a new device .After wasting more of my life on the phone with them when they could have saved me a lot of time by ...
Entity
Categories: Telephones
99, Report:
#1052181
Posted Date:
May 20 2013
Magic Jack 30 day Free trail, Deceptive information, Charged card immediately West Palm Beach Florida
I, like everyone elso who purchased a Magic Jack, did so to save money. Any purchases I make I trymake sure I am informed so I went to their website for answers. I looked all over their site, www.magicjack.com for specific information regarding my purchase.
Unable to find all of...
Entity
Categories: Telephone Companies
100, Report:
#1052021
Posted Date:
May 19 2013
MAGIC JACK Beware or you will be very disappointed! Internet
If you thought MagicJack was as free as you think. Think again! I had to pay $20 to port over my number. I will have to pay $10 annually to keep it. Where's that mentioned?Magic Jack thrives on lying by ommission. So they will tell you that you can port your number but there's...
Entity
Categories: Telephone Companies