76, Report:
#440277
Posted Date:
Apr 02 2009
Microsoft Xbox 360 xbox 360 not repaired Redmond Washington
I had an Xbox 360 for about a year or so. I just started having problems with it in the last month or so.I called Microsoft and spoke to someone who barely spoke english and I had her to repeat everything. I told them what the problem was and was told that the unit was not under war...
Entity
Microsoft Xbox 360
Categories: Consumer Services
77, Report:
#435172
Posted Date:
Mar 17 2009
Microsoft XBox Support Liars and Theives Internet
We had our XBox 360 fail in December 2008. We were told by XBox support to send in a AV cable because they believed it was defective. I sent in the cable and a few weeks later received another one. The new cable did not fix the issue and we were told to send in the console this time...
Entity
Microsoft
Categories: Computer Manufactures
78, Report:
#425756
Posted Date:
Mar 07 2009
MICROSOFT *XBOX LIVE BILL.MS.NET WAUS keep taking 13.20 directly out of my bank every month without my consent MICROSOFT *XBOX LIVE BILL.MS.NET WAUS Internet
last month i payed attention to my bank statements online for the first time in a while and noticed that MICROSOFT *XBOX LIVE BILL.MS.NET WAUS is taking 13.20 out of my account automically for several months without my knowledge or consent. how is this happening and if a class acti...
Entity
Microsoft
Categories: Computer Manufactures
79, Report:
#430018
Posted Date:
Mar 02 2009
Microsoft XBox 360 Taking Advantage of American Youth Nationwide
My son was so thrilled when my now exhusband and I bought him an XBox 360. He is such a fine young man, now 16, that I wanted him to have something special.
The money did not come easy, both my exhusband and I are teachers.
My son had to send the system back for repairs. The ...
Entity
Microsoft XBox 360
Categories: Electronic Manufacturers
80, Report:
#418693
Posted Date:
Feb 01 2009
Microsoft Xbox live ripoff Nationwide
I went to gamestop and bought an xbox live membership for 49.99. When I tried to register the numbers on the card it asked me for my credit card information it also said on the same screen I WOULD NOT BE CHARGED. The next day they charged my account an additional 49.99.
I had an...
Entity
Microsoft Xbox
Categories: Computer Manufaturers
81, Report:
#396346
Posted Date:
Jan 29 2009
Buy.com, Encore Repaire Center And Microsoft Xbox Repair Center Buy.com not doing the right thing in return or repaire of a Xbox 360 Aliso Viejo California
On of my clients I do computer Tech support for their business got a Xbox 360 From Buy.com that was a rectified it last 24 hours and they were told to returned for repair and was lost for a month by Buy.com repair center.
They got it back still not working I was asked to looked i...
Entity
Buy.com, Encore Repaire Center And Microsoft Xbox Repair Center
Categories: On-Line Stores
82, Report:
#191683
Posted Date:
Jan 16 2009
Xbox360 Microsoft Xbox Live Gold Membership Ripoff Redmond Washington
Let me start off by saying that I enjoy playing my Xbox 360 i think its a phenomenal system. The gameplay is great, and the xbox live is outstanding.
How the xbox live Gold works is You have a profile for you to use, for example mine is ----, my girlfriend also plays and she...
Entity
Xbox360 Microsoft
Categories: Miscellaneous Electronics
83, Report:
#402428
Posted Date:
Dec 17 2008
Microsoft Xbox 360 Customer service is bad. Screws their customers. Doesn't try to help. HORRIBLE POLICIES Internet
I had to send my x-box360 off because of the red ring of death They sent it back, still not working, so I am in the process of re-sending it off. I noticed that the x-box screwed up a game disk (Guitar hero 2) and 2 DVDs. I called Xbox, telling them that these disks had perfect circ...
Entity
Microsoft Xbox 360
Categories: Miscellaneous Electronics
84, Report:
#391796
Posted Date:
Nov 16 2008
Microsoft Xbox 360 Live Ripoff Seattle Washington
You Know when I spend almost $600 on a system Plus an extra $50 a year for service i expect it to be pretty -------! good. However Using the Xbox live service has been a huge pain. Many Times Over I Have Tried to connect and have failed. And when i am sucessful i disconnects while p...
Entity
Microsoft
Categories: Miscellaneous Electronics
85, Report:
#348745
Posted Date:
Nov 14 2008
Mark 5 Construction, Inc. One of Their Employees Stole My Xbox 360 Brandywine Maryland
On June 19 of this year, 2008, two employees of Mark 5 Construction, Inc. arrived at my home at 3272 Westdale Court to perform ceiling repairs due to water damage we had recently experienced. I rent this property, so I did not choose this company. From what I understand, my landlo...
Entity
Mark 5 Construction, Inc.
Categories: Builders & Contractors
86, Report:
#387486
Posted Date:
Nov 03 2008
Microsoft X Box Live Bought TWO X Box Live Consoles Within One Year; BOTH LEMONS Redmond Washington
We bought TWO X Box Live consoles in the past year. Both the consoles had technical problems within the first year of purchase. We reported the first console to the Microsoft customer service department. Becasue we had a death in the family, returing the console did not take imme...
Entity
Microsoft X Box Live
Categories: Electronic Manufacturers
87, Report:
#372963
Posted Date:
Sep 24 2008
Microsoft XBox Live Service Policy Designed To Steal Money From Customers Redmond, Washington
Microsoft XBox Live policy is designed to steal money from customers; employees in the technical support phone service are trained/required to ignore customers with problems. The root of the issue is that the XBox Live service revolves around Gamertags (usernames for the XBox Live s...
Entity
Microsoft
Categories: On-Line Stores
88, Report:
#371916
Posted Date:
Sep 11 2008
Xbox Customer Support ,Microsoft xbox customer service used foul language, racial slurs, called me names and hung up on me Internet
On 9/10/08 I contacted Xbox customer support because I was having a problem with a download. After holding for approx. 10 minutes a man answered and told me I would have to hold for an additional 7 minutes because they were doing a systems update. 20 minutes later, he came back on...
Entity
Xbox Customer Support Microsoft
Categories: Consumer Services
89, Report:
#358902
Posted Date:
Aug 04 2008
Microsoft Xbox 360 Credit card TRAP a'la AOL - easy sign up but HUGE PIA to delete Redmond Washington
If you have an Xbox 360 and you or your kids play Xbox live DO NOT PUT A CREDIT CARD ON THE ACCOUNT!!!!! If you do there is no way to delete the card other than calling the company and talking to 3-4 different customer service reps for 45 minutes....and then being told it takes 2-4...
Entity
Microsoft Xbox 360 Credit card
Categories: Electronic Manufacturers
90, Report:
#345896
Posted Date:
Jun 30 2008
CompUsa.com False pricing, substitute product, ambiguous dates Miami Florida
CompUsa.com is sending out advertisement emails that when clicked through to the actual link, the prices are not honored within the time frames and parameters of the advertisement. In addition to higher pricing on the website link are substituted product. Please see attached email...
Entity
CompUsa.com
Categories: Audio & Electronic Retail Stores
91, Report:
#345167
Posted Date:
Jun 28 2008
Microsoft XBOX 360 lemon Calif California
Microsoft knowingly sells xbox 360s with problems that are easily fixed. However they continue to sell them with the same problems. After five months my xbox took a dump when i contacted microsoft they said they would send a labal to have it sent in and repaired in three to five day...
Entity
Microsoft
Categories: Electronic Manufacturers
92, Report:
#344853
Posted Date:
Jun 27 2008
Microsoft XBOX: USE AMERICAN CUSTOMER SERVICE AND BUILT YOUR CONSOLES BETTER Microsoft World Mississippi
My Hard drive crashed on my 360 after 2 years of good play, I have tried 3 times to have a box mailed to me for repair 3 times the stupid over seas customer service reps can not understand and evidently canot write english because they can not get my address correct. NOW ...
Entity
Microsoft
Categories: Computer Software
93, Report:
#335407
Posted Date:
May 29 2008
Microsoft (xbox) xbox live told me to delete my profile and recover Seattle Washington
i was playing on my xbox 360 elite when i decided to buy splinter cell chaos theory for 1200 points. i had set up a pass code to connect to xbox live when you turned on the console. i aslo had just purchased a 12 + 1 gold membership. splinter cell as me to put my code in so i tri...
Entity
Microsoft (xbox)
Categories: Computer Service & Repair
94, Report:
#333678
Posted Date:
May 20 2008
Microsoft XBox 360 Microsoft fails to honor warranty on refurbished system!!! Redmond Washington
Below is every single complaint that I filed with the Better Business Bureau hoping that they would help me with this:
On April 26th 2008, I was playing my XBox 360. My current 360 is a refurbished system that replaced another system of mine which broke and was covered by XBox. M...
Entity
Microsoft XBox 360
Categories: Miscellaneous Electronics
95, Report:
#333572
Posted Date:
May 20 2008
Microsoft MICROSOFT FAILS TO REPAIR XBOX 360 4 TIMES; 5th SO-CALLED REPAIR UNDERWAY Redmond Washington
In January 2008, my son's XBox 360 suffered the three blinking light problem. I was told by my local electronics store that Microsoft extended the warranty for this issue to 3 years since this was a problem with the consoles. My son's XBox was approximately 18 months old so it was s...
Entity
Microsoft XBox 360
Categories: Miscellaneous Electronics
96, Report:
#330851
Posted Date:
May 06 2008
Microsoft Xbox 360 repair nightmare Redmond Washington
Hello, I just thought I would share with you all my experience with Microsoft and getting my Xbox 360 repaired. I consider myself a casual gamer now at the age of 32 but when the 360 was released I was pretty into it, I purchased my 360 on Launch Day and was even number 3 on the res...
Entity
Microsoft
Categories: Miscellaneous Electronics
97, Report:
#330356
Posted Date:
May 04 2008
Microsoft Corporation, Microsoft Xbox Division, Microsoft Xbox Service Center Microsoft's lack of customer service and broken promises Redmond Washington
This whole ordeal started at the end of March, I located on a forum that I visit an Xbox 360 for sale with the red rings of death. I understood that there was a chance that the sticker would be removed and Microsoft would be unwilling to repair it, but I looked into it and the warr...
Entity
Microsoft Corporation, Microsoft Xbox Division, Microsoft Xbox Service Center
Categories: Electronic Manufacturers
98, Report:
#326021
Posted Date:
Apr 14 2008
Xbox 360Microsoft (xbox 360) Failure to help in a suicide threat Seattle Washington
As crazy as this may sound, this is what we went through....My son has a microsoft live account for his XBox 360. Today, 04/14/2008 he received a voice messege from someone stating that they were going to kill themselves. We immediatley contacted XBox 360 live, and after a 10 minute...
Entity
Microsoft (xbox 360)
Categories: News Media
99, Report:
#309339
Posted Date:
Apr 06 2008
Microsoft XBOX 360 Don't buy a NEW XBOX 360 because it WILL break down and you will receive a USED one in exchange. Redmond Washington
I purchased a new XBOX 360 for $500, a month later it stopped working. I called customer service and sent it to get fixed, they sent me a refurbished (used) one back and the power cord dosn't even fit. The refurbished one is $200 less than what I payed for and now it will take 2 ...
Entity
Microsoft XBOX 360
Categories: Corrupt Companies
100, Report:
#297882
Posted Date:
Mar 19 2008
Microsoft XBOX 360 Game Console Repair Issues - red light and scratched discs McAllen Texas
If you are thinking about buying a XBOX 360 console read all of the complaints out there and PLEASE do NOT buy one.
If you own a XBOX 360 beware. If it is giving you any problems return it before the warranty runs out. Google the 360 console and read all of the repair issues ...
Entity
Microsoft XBOX 360
Categories: Electronic Manufacturers