151, Report:
#434420
Posted Date:
Mar 15 2009
Hughes Net Satellite Internet Fighting for No Service Www.hughesnet.com Internet
It sounds like I'm not the only one that has had serious problems with HughesNet. I signed up for their service the end of December, 2008. I also had problems with downloading.
My service was supposed to be buying the equipment for $20/month on top of my regular bill. On January ...
Entity
Hughes Net Satellite Internet
Categories: Internet Service Providers
152, Report:
#433897
Posted Date:
Mar 13 2009
Hughesnet Network Systems Total Rip Off. Slow Speeds, No Conection, Non English Speaking Tech Support Germantown Maryland
Whatever you do. Do Not purchase this service. Painfully slow speeds. I even purchased the premium package which was supposed to guarantee super fast speeds. Didn't happen.
My biggest problem was with a internet based service that I use. It did not work with that at all. I ca...
Entity
Hughesnet Network Systems
Categories: Miscellaneous Companies
153, Report:
#431012
Posted Date:
Mar 05 2009
HughesNet Internet Service Is DIAL UP With A DISH! Commercials are complete lies and should be banned! Internet
When we decided to move to the country, it took us nearly a month to find an Internet Service Provider who could help us. If you are outside the city limits, and surrounded by trees, you soon find that there are very few options other then satellite. We were assured by HughesNet t...
Entity
HughesNet
Categories: Satellite Companies
154, Report:
#423138
Posted Date:
Feb 12 2009
HughesNet, Nationwide Satellite Stuck with broken moden and still had to pay cancellation fees, Tempe Arizona
What a ripp off!!! When I phoned HughesNet to find out how their different payment plans work, we decided to purchase the equipment in cash so as to keep our monthly subscription fees as low as possible. I specifically asked the sales rep if we can cancel this service at any time ...
Entity
HughesNet, Nationwide Satellite
Categories: Internet Service Providers
155, Report:
#292744
Posted Date:
Feb 05 2009
HughesNet - Hughes Network Systems - DirecWay Total Scam, False Advertising, Does Not Honor Warrantees, Terrible Customer Service, DO NOT USE! Germantown Maryland
So you think broadband is out of reach just because of where you live?
Well say hello to HughesNet High Speed Internet.
HAHAHAHA- what a freakin joke! The installers damaged my house (thankfully its a rental) and refused to repair it. The system quit after a couple weeks. The...
Entity
Hughes Network Systems
Categories: Internet Service Providers
156, Report:
#413227
Posted Date:
Jan 17 2009
HughesNet FAP Fair Access Policy Anything but Fair! Internet
Living in a rural area, my options for receiving high speed internet access are few. Dial-up is excruciatingly slow and our local wireless provider's up time is horrendous. For this reason I became a HughesNet customer. I have no complaints about the quality of service and monthl...
Entity
HughesNet
Categories: Internet Service Providers
157, Report:
#412877
Posted Date:
Jan 16 2009
HughesNet, HughesNet is a SCAM, throttles bandwidth without warning! Internet
One of my family members ordered HughesNet satellite internet service after learning that she couldn't get DSL or faster at her home. Shortly after the service was installed, she started noticing great drops in speed, going from around 200 kb/s to near 6 kb/s.
When contacted abou...
Entity
HughesNet
Categories: Internet Service Providers
158, Report:
#402855
Posted Date:
Dec 18 2008
HughesNet HughesNet in rural Missouri, FAP fraud, misrepresented ads, overbilling, redirect page, customer service, escalation desk Chicago Illinois
I signed up for HughesNet in about September, 07. I was not informed of the fair access policy at that time, nor any time in the future until I went over my allowance a few months later. I have called this company several times regarding their billing practices and get the same th...
Entity
HughesNet
Categories: Internet Service Providers
159, Report:
#273654
Posted Date:
Dec 17 2008
Hughesnet - DirecwayHughesnet - Formerly Direcway Changed FAP,Fair Access Polic) with no notification. This changed how recovery rate worked Germantown Maryland
I started doing business with this company when they were still Direcway.Never had any issues or problems, been with them for years. All of a sudden around April or so of this year, that all changed.
I was trying to access the internet one day and couldn't get anywhere it was so...
Entity
Hughesnet - Direcway
Categories: Internet Service Providers
160, Report:
#401410
Posted Date:
Dec 15 2008
Hughesnet more than dissapointed Internet
I have been happily disconnected from the world for a year. Because of my health issues and my disability, friends were concerned as I live on a mountain with no services or neighbors. There are no land lines for telephone. Cell phones do not work. At an expense to me (1/2 of my ...
Entity
Hughesnet
Categories: Internet Service Providers
161, Report:
#401093
Posted Date:
Dec 14 2008
HughesNet Broadband Satellite PAINFULL hair-tearing time consuming lesson on how bad American greedy business phylosophy can get for the individual consumer... Gaithersburg Maryland
If you need satellite internet and want PAIN, real unbelievable hear-tearing Pain, get Hughes. The neighbors had it but by the time I installed it they had stopped theirs. After setting it up the technician asked me to set up my own e-mail - he does not have time, it takes too long...
Entity
HughesNet Broadband Satellite
Categories: Internet Service Providers
162, Report:
#399440
Posted Date:
Dec 09 2008
Hughesnet Didnt explain the limitations of the system ,sales person led me to believe majic jack (an internet phone service)would work with their system,told us we would have unlimited fastservice, Germanton Maryland
When we were sold Hughesnet we were never told about their limitations (200 mb downloading a day)and after that you go into dial-up mode. Well after about three hours the first day reconfiguring everything to get our pc to work with the new system.(the installer didnt know how to se...
Entity
Hughesnet
Categories: Internet Services
163, Report:
#396763
Posted Date:
Dec 02 2008
Hughes Network/TechStar Hughes Network is a total scam. Techstar installed, never worked. They are a total scam, stay away from them!!!! No customer support from either company. Germantown Maryland
Techstar installed equipment. Installer tried to force us to sign up for their internet support, stating HughesNet was so bad that we would spend all of our time on the phone to India. Techstar wanted another $18 to keep HughesNet working.
The service was suppose to be 1MB. ...
Entity
Hughes Network/TechStar
Categories: Communications & Networking
164, Report:
#386054
Posted Date:
Oct 29 2008
Hughesnet Crooks, words can't describe how dirty Nationwide Other
This is the worst con, Ive come across, To start, The installer left a crater in my yard and a hole in the side of my house, and garbage all over my yard boxes and crap, Independant contracters is what I was told, Not our problem, Equipment that can't be paid off at , price is subje...
Entity
Hughesnet
Categories: Internet Services
165, Report:
#381681
Posted Date:
Oct 16 2008
UPS UPS Insurance Policy Deceptive Madison Wisconsin
Do not use UPS insurance. UPS is deceptive with their policy and refuse to work with you if you are the buyer or receiver of the package. I ordered an item on Ebay from an individual the other day. Part of the item was broken when it arrived to me. So, I filed a damaged claim wi...
Entity
UPS
Categories: Courier Services
166, Report:
#380383
Posted Date:
Oct 11 2008
HughesNet Broadband Sattelite Deceptive Sales Practices Germantown Maryland
Sales push is for Broadband Internet Connection, Faster Than Dialup, Broadband Unbound (their words on their webpage) High Speed Internet By Sattelite, Wherever-Whenever and on and on. The reality is simply this: Fair Access Policy Threshold Exceeded. This is what you see along with...
Entity
HughesNet Broadband Sattelite
Categories: Desktop Publishing
167, Report:
#378354
Posted Date:
Oct 04 2008
HughesNet - Directway Aka BIGGEST RIPOFF HughesNet is the biggest scam; service doesn't work, can't return modem, pay huge cancel fee Seattle Internet
HughesNet, fka direcway, has always been slow. We had to pay big bucks for a dish; then the 6000 modem was no longer working and we had to upgrade to the 7000 modem. It never worked. they then want a cancellation fee. The folks in India do not have anywhere in their system the ab...
Entity
HughesNet - Directway
Categories: Internet Services
168, Report:
#377285
Posted Date:
Sep 30 2008
Hughesnet Hughesnet still messed up, had to get new internet India Internet
Had to turn Hughesnet off because it stopped working and had to get new provider because I am a student. They think they did nothing wrong, need a class action lawsuit against them if someone would join me. They refuse still refuse to fix anything after so many months. I had to drop...
Entity
Hughesnet
Categories: Internet
169, Report:
#374806
Posted Date:
Sep 21 2008
Hughes Network Systems, LLC Did not let me know about Fair Access Policy. Have called numerous times concerning speed of satellite and was never told about FAP policy. Germantown Maryland
Didl not know about the FAP until yesterday, 9-20-08. HughsNet took over Direct Way and did not send out contracts or let us know about FAP. We were to understand nothing would change with the switch.
For the last few years we have called Custom Service to complain about the sa...
Entity
Hughes Network Systems, LLC
Categories: Satellite Dish Companies
170, Report:
#374361
Posted Date:
Sep 19 2008
Hughes Net, HughesNet Over charged installation and Poor service Houston Nationwide
I switched to Hughes Net due to my satisfaction with Direct TV , I was to only be charged 199.00 for installation . The installation man only half did the job , I have the eqipment he required me to purchase sittin on my floor due to not enough cable to move the router and motum any...
Entity
HughesNet
Categories: Internet Services
171, Report:
#372739
Posted Date:
Sep 14 2008
Hughesnet fair access policy rip off was not told when ordered in 2006 just started 2008 Internet Internet
I started using Hughesnet in 2006. I have had a few problems but nothing major until 09/10/2008. I started having a lot of trouble getting on the internet and my internet being really slow.
I called on 09/13/2008 and was informed (very rudely) about the fair access policy. I ...
Entity
Hughesnet
Categories: Internet Fraud
172, Report:
#365372
Posted Date:
Aug 21 2008
Hughes Net's A Ripoff serveral problems with hughes net. Internet
I signed up for Hughes net and was told that there would be not upfront cost. The form that I read stated that if cancelled during the 30 day period there would be no chages, except the charge for equipement. When the equipement is returned there would be a 200 dollar fee that wou...
Entity
Hughes Net
Categories: Internet Service Providers
173, Report:
#363656
Posted Date:
Aug 16 2008
HughesNet Early Termination Fee San Jose California
I received a post card from HughesNet offering a FREE upgrade to a 7000S system. The word FREE was HUGE on the front of the post card. I took advantage of this upgrade although the service didn't improve. The Fair Access Law was never explained to me until it was too late to cancel ...
Entity
HughesNet
Categories: Satellite Companies
174, Report:
#363614
Posted Date:
Aug 16 2008
Hughes Net Lies about speed Germantown Maryland
I live in a rural area. Before having HughesNet installed, we asked if that would be a problem. We were told as long as we had a view of the southern sky it would be no problem. We asked the installer when he came if the view was ok and he said yes. This service has NEVER been fast ...
Entity
Hughes Net
Categories: Internet Service Providers
175, Report:
#361247
Posted Date:
Aug 10 2008
Hughesnet bullsh*t Germantown Maryland
hughesnet sucks take your complaint to the FCC i will monday 8/11/08 gotta type fast or will loose internet
Paleotoledo1
converse, LouisianaU.S.A.
Entity
Hughesnet
Categories: Computer Fraud
