1, Report:
#1087095
Posted Date:
Sep 25 2013
MagicJack LP magicjack.com Terrible customer service. Refused refund. Service failed. West Palm Beach Florida
Here is why you should never consider MagicJack for your phone service! MagicJack claims to have some of the lowest prices anywhere for phone service. The internet based VOIP service costs about $20 per year. A cheap price compared to most of the other carriers out there. But there...
Entity
MagicJack LP
Categories: Telephone Companies
2, Report:
#1055178
Posted Date:
May 31 2013
MAGICJACK LP HOLDING MY PORTED NUMBER HOSTAGE FOR MONEY-REFUSED ME A REFUND WHEN DEVICE IS DOOM INACTIVE West Palm BeacH Florida
Do not buy this product it just not worth the hassel see chats listed below on some of the issues;Please wait for a site operator to respond.You are now chatting with 'Tara'Your Issue ID for this chat is LTK1115301543277XTara: Hello, how may I help you?maurice: I don't wish to pay t...
Entity
MAGICJACK LP
Categories: Telephones
3, Report:
#958435
Posted Date:
Feb 10 2013
Magic Jack Plus Magic Jack Ordered Product On August 26 ,SUNDAY, Didnt Get Product For 10 Days There After. Received Prodct On Sept 4th . Registered Product On Sept 4th. Had Product For 3 Weeks. Let Agent Know It Does Not Work West Palm Beach, Florida
Thank you for using the Better Business Bureau's Online Complaint System.
Your complaint has been assigned case # 90175891.
Correspondence regarding this complaint will be emailed to : [email protected]
Please print a copy of this for your records.
Filed on : Octobe...
Entity
Magic Jack Plus
Categories: Telephone Companies
4, Report:
#956041
Posted Date:
Oct 17 2012
MagicJack MagicJack LP Family counseling five-year subscription phone number abruptly given to another customer West Palm Beach, Florida
This is to report the grief, embarrassment, and confusion caused by MagicJack when they abruptly, without any notice, gave our counseling ministry's phone number 336-291-3024 to another customer. After renewing my subscription annually for several years, I bought a five year subscri...
Entity
MagicJack
Categories: Telephone Companies
5, Report:
#950471
Posted Date:
Oct 03 2012
MagicJack LP MagicJack Do more than complain , Internet
Please continue to report your ripoffs here but take it a step further. File a complaint with the Attorney General in your state and the state where the company is located. It probably won't get you very far but when a lot of complaints come in they will act.
MagicJack sucks. Mis...
Entity
MagicJack LP
Categories: Telephones
6, Report:
#939893
Posted Date:
Sep 12 2012
Magic Jack Magic Jack Plus MagicJack Plus is a scam and ripped me off! West Palm Beach, Florida
On 2/13/12 I bought the Magic Jack service online with a year of service for $81.64. I also bought a second year of service at the same time of this purchase for an additional $35.53. I received my product and started using it on approximately 2/16/12. On 9/3/12 my service was deact...
Entity
Magic Jack
Categories: Telephones
7, Report:
#935097
Posted Date:
Aug 31 2012
MagicJack VocalTec Ltd. LP and YMAX Communications Corporation Cancelled from sevices by been tagged to have violated the Terms of service, Internet
On Monday August 27 2012, my MagicJack Plus was disconnected and tried to locate a company phone but was unsucessful.On Wednesday August 29 2012, logged in at my MagicJack account and found no contact information so I started an only means of comunication, a chat sess...
Entity
MagicJack VocalTec Ltd.
Categories: Telephone Companies
8, Report:
#934520
Posted Date:
Aug 30 2012
Magic Jack Magic Jack phone service On 8/28/12 my MJ service was cancelled; MJ rep said I had violated the TOS by making 20 times the av MJ user number of calls. No refund. I had purchased 5 add years in 5/2012. I did not have the MJplus. Internet
I have been using the original Magic Jack for going on 4 years. 3 months ago I extended my service for an additional 5 years. Yesterday my Magic Jack stopped working. I was unable to make or receive any calls. When I went to magicjack.com and chose l...
Entity
Magic Jack
Categories: Miscellaneous Electronics
9, Report:
#928563
Posted Date:
Aug 17 2012
MagicJack Found physical address. West Palm Beach, Florida
I have a total of 3 MagicJacks. Any time I have had difficulty, it has been a losing battle to contact Magicjack for assistance of any kind. They say my account is under review each time, and then, a whole year or more passes and you don't hear anything back from them.&n...
Entity
MagicJack
Categories: Liars
10, Report:
#908399
Posted Date:
Jul 08 2012
MagicJack LP False Advertising West Palm Beach, Florida
Magicjack advertises that it is a free call service for 19.99 a year. I saw this ad on CNBC. Their is nothing at $19.99.. they charge $69.95 plus $7.95 s&h. Also their punch line of free call is totally false. I purchased magicjack number 7326457092 based on this. Initially they...
Entity
MagicJack LP
Categories: Telephone Companies
11, Report:
#834024
Posted Date:
Feb 05 2012
MagicJack LP MagicJack LP Unable to Renew Service and Tech Support is completely useless West Palm Beach, Florida
I am in IT Tech Support and I deal with a large number of MagicJack customers on an annual basis. However, I am constantly challenged with customers service with respect to service renewal and tech support.
The customer service personnel on the chat sessions are c...
Entity
MagicJack LP
Categories: Telephone Companies
12, Report:
#822488
Posted Date:
Jan 14 2012
magicJack LP NETWORK SOLUTIONS, LLC. Billing and Chat (customer service) Problems; Drums, Pennsylvania
Actually except for a few times, I've successfully used MagicJack phone for long distance VOIP calls. The problem has always been with advertising and then billing. Initially the advertising said I could get this for $19.95/year. They don't tell you at the t...
Entity
magicJack LP
Categories: Internet Services
13, Report:
#352970
Posted Date:
May 12 2009
Magic Jack LP NOT Free For 30 Days NOT FREE false advertising liers unrefunded uncredited unresponsive West Palm Beach, Florida
MagicJack LP advertises on TV almost every day that you can try their product FREE for 30 days. This is untrue. I called the phone number from the TV infomercial and gave them my information. I was advised that I would be charged 30 days after I started using it. Instead, they got c...
Entity
Magic Jack LP
Categories: Communications & Networking
14, Report:
#408472
Posted Date:
Jan 06 2009
MagicJack LP FRAUD West Palm Beach Florida
I purchased a magic jack and have never been able to get it to work properly. The company does not offer telephone technical support, and therefore you must wait for an email chat with their support department. The support techs go thru the same system tweaks each time you call an...
Entity
Magic Jack
Categories: Telephone Companies
15, Report:
#403486
Posted Date:
Dec 20 2008
Magicjack LP Becareful when filling in blank fields on their website. West Palm Beach Florida
On sat. 12/13/08 I saw a television ad for magicjack phone service. I went to their website and liked what i saw. I filled out all the required fields.
When I got to the credit card info it asked if this was a debit or credit card. I checked that it was a debit card. It than gave...
Entity
Magicjack LP
Categories: Telephones
16, Report:
#324873
Posted Date:
Aug 06 2008
MagicJack LP Lies, False advertisment, no support or customer care, fly by night Nationwide
I ordered this item and was under the assumption that you get a 30 day trial before paying. immediately after placing my order the withdrawal was reflected in my account. I didnt have a problem with that if the product would have worked. I received the item and it was relatively eas...
Entity
MagicJack
Categories: BBB Better Business Bureau
17, Report:
#320852
Posted Date:
Mar 25 2008
MagicJack LP/ MagiJack.com Deducted money without sending the product. West Palm Beach Florida
I ordered magicjack 23 days ago. To this date I haven't recieved the product. I have went to chat live three times already with site operators; in hopes of tracking the product,getting arefund,and then in hopes of cancelling to this date want do either. They have no tracking system...
Entity
MagicJack LP/ MagiJack.com
Categories: Internet Fraud
18, Report:
#313564
Posted Date:
Mar 01 2008
MagicJack LP - MagicJack.com You must be patient & demanding to get them to do the right thing West Palm Beach Florida
I live in the 239 area code & I ordered then promptly received the magicjack they promised, but after plugging it into my usb port, & 10 minutes of downloading program, after program, then filling out forms, it gives you the area codes it works in (it will work, but all persons who ...
Entity
MagicJack LP - MagicJack.com
Categories: Telephone Companies