1, Report:
#1525987
Posted Date:
May 13 2023
B&H Photo Video Shipped Broken Device, Refused to immediately replace. Ripped off Veteran New York New York
On the 24th of april 2023 I ordered a Gimbal from B&H Photo Video. It arrived the follwoing morning. When I went to charge it, the gimbal would not charge. It was powered off, but making ticking sounds. Similar to the sounds of a second hand on an analog clock. I tried both charging...
Entity
Categories: Camera Stores
2, Report:
#1505355
Posted Date:
Feb 22 2021
TradeWheel.com I got ripped off by one of TradeWheel sellers. He possed as a wholeseller of MacBooks. The POS uses this email and phone: EMAIL : [email protected] WHATSAPP: +14055713111 Seller tradewheel age: Scammed me out of 2K for Macbook Airs
I went to TradeWheel.com looking for MacBooks to buy wholesale and resell for retail. I found a company on TradeWheel who says he did wholesale for B&H Photo Video - Electronics and Camera Store located in New York, NY. Here is the link to the website on TradeWheel:Import Apple 13.3...
Entity
Categories: deceitful, Fraud, COMPUTER, Computer Dealers
3, Report:
#1502447
Posted Date:
Dec 01 2020
B&H photo B&H Photo/Video B&H Photo and Electronic Corp. Sold me a used computer as new New York New York
I took my brand new still in the box Mac Book pro to Apple support to see why it did not work when I opened it and found out that although it was sold to me as new in March 2020 by B&H Photo, the computer had actually originally been sold to someone else December 21, 2019 by Tec...
Entity
Categories: COMPUTER, Computer Stores, RIP-OFF, Suspected fraud
4, Report:
#1481112
Posted Date:
Jun 28 2019
B&H Photo Video committed sales fraud on our company. NEW YORK NY
B&H sold us used defective batteries then blamed us for fraud. They eventually took the items back and promised a full refund back to our card, but then decided not to follow through with it. They also faught the dispute we filed with AMX and submitted documents stating we never s...
Entity
Categories: Electronics
6, Report:
#1470926
Posted Date:
Jan 07 2019
B&H Photo Video NO STARS FOR SERVICE New York New York
We’ve purchased cameras, printers and computers from B&H for years. We’re a small business that takes pride in our service level to clients and appreciate it when we experience the same in a vendor. When we needed help on a recent order, we encountered an arrogant chat rep...
Entity
Categories: Audio & Electronic Retail Stores, Cameras & Video, Electronics
7, Report:
#1356678
Posted Date:
Feb 17 2017
B&H Photo-Video PRO Audio B&H Photo Delivery and Ordering Issues New York New York
I had the worst experience buying a product of my entire life - and I live in Brazil, where the customer support is as bad as it can be.
I travelled to USA on vacation and I decided to buy my long waited CINTIQ, I was staying there from Jan 28th to Feb 11th.
I placed an order on Jan...
Entity
Categories: Miscellaneous Electronics
8, Report:
#1199698
Posted Date:
Jan 06 2015
![](https://www.ripoffreports.com/report-images/45*34/docs/r1199698-s4kbpx-fuvwtqv5k4.png)
B&H Photo Video Prominently Advertising Obsolete Software New York, NY New York
As of 1/6/15, B&H is offering TurboTax for Business 2013 in a Google sponsored search result, rather than the updated 2014 version of the software. Such prominent product placement makes it exceedingly easy to accidentally buy this obsolete version. That's unfortunately what happene...
Entity
Categories: Computer Software
9, Report:
#1193749
Posted Date:
Dec 08 2014
B&H Photo Video http://www.bhphotovideo.com DO NOT BE DECEIVED BY 'SPECIAL ORDER'. IT MEANS OUT OF STOCK AND IT'S NON-REFUNDABLE/RETURNABLE LOS ANGELES Internet
I ordered/paid for a video splitter on Nov 14, 2014 which has been over 4+weeks and still has not been delivered. B&H has it under the disguise of 'Special Order'. So, it is not returnable and non-refundable. But really 'Specai Order' means 'OUT OF STOCK'. So, if you're a prof...
Entity
Categories: Cameras & Video
10, Report:
#1187382
Posted Date:
Nov 08 2014
![](https://www.ripoffreports.com/report-images/45*34/docs/r1187382-cfoxqf-zdnjsoivko.png)
B&H Photo-Video B&H Damaged Sony EX1 XDCAM Camera during trade in evaluation refuses to take responsibility New York New York
B&H damaged the battery terminal of my Sony PME-EX1 while it was in their position for trade in evelautaion and denies responsibility.I brought in a a Sony PMW-EX1 XDCAM EX for trade in eveluation. They responded within their standard 72 hour period that the camera didn't have the c...
Entity
Categories: Cameras & Video
11, Report:
#1077385
Posted Date:
Aug 20 2013
![](https://www.ripoffreports.com/report-images/45*34/docs/r1077385-q00u3t-9lolvjy1gw.png)
B&H Photo Video (Online sales) Never delivered. Partial refund. Never returned shipping costs. New York New York
I already filed a complaint with the BBB NY, and B&H Photo never responded.
I ordered the product online on March 13, 2013. It was never delivered to my address, even as of July 8, 2013. I had paid in full at the time. (Product: + Shipping to Saudi Arabia ). Invoice # 1024717751.
I ...
Entity
Categories: Unusual Rip-Off
12, Report:
#1074211
Posted Date:
Aug 08 2013
B & H Photo Video Do Not Buy From This Company New York New York
I purchased a Numark Mix Deck Case w/ Glider. Since the product was on back order for approximately 4 weeks, I decided to cancel my order, which was not a problem initially. Then I checked my bank statement and noticed that B & H had deducted money from my account for the produ...
Entity
Categories: Advertising / Deceptive
13, Report:
#793264
Posted Date:
Nov 29 2011
![](https://www.ripoffreports.com/report-images/45*34/docs/d6469a5b-c825-4db1-8c3f-d47504ef825b.png)
B&H Photo, Video & Pro Audio Beware placing overseas orders with B&H. They asked $350 to return a $1000 order! New York, New York
Cameras etc can be imported duty free into Australia up to the value of A$1,000, beyond that a 10% GST fee applies to the whole amount. I purchased US$998 camera gear. Unfortunately the A$ dipped below US$ that day (my fault for not checking). B&H compounded th...
Entity
Categories: Cameras & Video
14, Report:
#182992
Posted Date:
Jan 26 2011
B&H Photo Video ripoff Special Order scam New York New York
I ordered a Sony Sirius receiver from B&H Photo a month ago. My card was charged immediately. Two weeks later I was told the item was 'special ordered' and would take up to 4 weeks. I checked a few other vendors, and found that the product is not available, and never HAS been availa...
Entity
Categories: Audio & Electronic Retail Stores
15, Report:
#598009
Posted Date:
May 06 2010
B&H Photo Video Did not pay me for used equipment; still has my cameras Internet
On December 28, 2009 I requested and received a quote from the Used Dept at BH Photo/Video for two cameras I wanted to sell. Canon EOS REBEL 2000 W/28-80 IISony DSC-H5 DIGITAL CAMERA (BLACK)The initial quote was for $125 pending review of the equipment. I mailed my cameras to BH Pho...
Entity
Categories: Cameras & Video
16, Report:
#516031
Posted Date:
Oct 28 2009
![](https://www.ripoffreports.com/report-images/45*34/docs/7ec4e2aa-cbb4-4e20-93e3-77b7eb7d1bb4.png)
B&H Photo Video - B&H Photo Video Used department Bait and Switch, Sent Older Model of Camera, Did not refund full amount New York New York
After researching digital SLR cameras I decided to buy the Olympus
E-510. I found B&H Photo Video through a google search and saw
that had a used Olympus E-510 in good condition, and for an unbeatable
price it was the lowest I had seen. I ordered the camera on 7/14/09 f...
Entity
Categories: Camera Stores
17, Report:
#407518
Posted Date:
Jun 24 2009
B&H Photo Video Classic Misrepresentation and New York manners New York New York
For Chrsitmas my wife wanted an Apple Ipod touch 32 gb media device. My research showed that there were first and second generatin devices. I seached only for second generaltion devices and was taken to the B & H web site.
I have herad horor stories about New York Photography st...
Entity
Categories: Audio & Electronic Retail Stores
18, Report:
#464531
Posted Date:
Jun 24 2009
B&H Photo Video Inc.; Henry Company sent wrong item twice, tried to make me pay to return New York New York
Do not order from B&H Photo Video.
I placed an order for a tripod and an additional mounting plate so that i didnt have to keep swapping them out. At first I thought B&H was an easy buy. Shipping was slow, and it took a while to get the tripod to me. When it arrived, it was pa...
Entity
Categories: Cameras & Video
19, Report:
#296015
Posted Date:
Mar 01 2008
B&H Photo Video INDUCED ME TO BUY OLD VERSION OF MACBOOK 13 FOR SAME PRICE OF NEW VERSION! New York New York
I recently bought a MacBook 13 from B&H Photo Video (a large online electronic retailer). After I received the product, opened it and installed, I realized that I received the old version of MacBook 13 (2.16 GHZ, Intel GMA 850) and not the new version (2.2 GHZ, Intel GM X3100).
...
Entity
Categories: Audio & Electronic Retail Stores
20, Report:
#210502
Posted Date:
Nov 13 2006
B&H Photo Video, No Individual Would Provide Their Name ordered from catalog, received less than advertized, was told that they shipped what was ordered ripoff New York New York
I was a past customer (a multi-system VCR) so received the B&H catalog in Thailand. Seeing a special offer on a Nikon Coolpix AND accessories I called B&H in NY.
The sales person told me that the price had increased due to the inclusion of a camera case and I thought that was fin...
Entity
Categories: Cameras & Video