1, Report:
#1443252
Posted Date:
May 16 2018
Benefit Wallet HSA Took my initial deposit and refuse to return it Pittsburg, Secaucus Pennsylvania, New Jersey
I opened a personal HSA account (my health insurance through ACA) in January. I sent check #4713 in the amount of $500. I never received a debit card so I could use this money for healthcare expenses.I have contacted them multiple times by phone email and USPS. I have been requestin...
Entity
Categories: refundable deposit not returned
2, Report:
#1416651
Posted Date:
Dec 13 2017
Benefit Wallet HSA Mellon Bank My Benefit Wallet charges fees then bounces checks so they can charge you more fees.
DO NOT do business with Benefit wallet HSA Mellon Bank. I had contributed money toward a health savings account through my company. I guess i missed the memo because my company discontinued using benefit wallet and the monthly fee was now the employees responsibility. When i realize...
Entity
Categories: Banking
3, Report:
#1360610
Posted Date:
Mar 08 2017
Benefit Wallet HSA account manager New Jersey
I submitted a request for return of excess contributions of $109.84. They proceeded to send me a check for $1098.84. When I called to get the error fixed, they were very unresponsive. I've called 3 times and each time the customer service rep and supervisor asks me to reiterate the ...
Entity
Categories: Health Insurance
4, Report:
#1302360
Posted Date:
Apr 28 2016
Benefit Wallet HSA Mellon Bank Benefit Wall HSA Mellon Bank Misrepresents AND Misuses HSA Contributions Pittsburgh Pennsylvania
I began using Benefit Wallet HSA because it was connected to my Health Insurance Provider (Anthem BC). After unsuccessful attempts to make contact with customer service, I went to the website and made an electronic account to account transfer contribution. More than one week lat...
Entity
Categories: Health Insurance
5, Report:
#1156811
Posted Date:
Jun 23 2014
My Benefit Wallet HSA Account Maintenance Fees, Closing Account Nationwide
In all seriousness, My Benefit Wallet is one of the worst companies I ever dealt with. It appears that the company is organized to find ways to nickel and dime their customers with hidden fees and wrongful charges, all of which are virtually impossible to have undone.
My case, in ...
Entity
Categories: Health Insurance
6, Report:
#1154641
Posted Date:
Jun 13 2014
My Benefit Wallet HSA Agree with comment about incompetence Secaucus New Jersey
I heartily agree with the previous poster complaining about this company's incompetence. The website and call center are obviously outsourced, and this has been a source of frustration. At the moment I'm investigating why my 2013 HSa contribution was reversed, with no notification t...
Entity
Categories: Health Insurance
7, Report:
#1128452
Posted Date:
Mar 05 2014
My Benefit Wallet HSA Xerox HR Solutions Incapable of sending me a debit card Secaucus New Jersey
They first claimed to have sent me a debit card to an incorrect address. I called them to request a new card 3 MONTHS ago and I still have not gotten it. Every time I called while I was waiting they kept on saying it should be there soon. I finally got sick of it and asked for them ...
Entity
Categories: Health Insurance
8, Report:
#1113822
Posted Date:
Jan 08 2014
Benefit Wallet Benefit Wallet HSA rips off customers Pittsburgh Pennsylvania
I changed health insurance providers at the end of the calendar year, and needed to close my Benefit Wallet HSA account. Through mulitple (five) unsuccessful attempts with the customer service reps (who are based in the Philippines), I have been misled and been given conflicting i...
Entity
Categories: Health Insurance
9, Report:
#1113333
Posted Date:
Jan 06 2014
Benefit Wallet HSA Company misleads it's members when trying to cancel/transfer to new providers Pittsburgh Pennsylvania
My company recently switched HSA providers and encouraged all employees to transfer their existing HSA accounts with Benefit Wallet to the new provider. This could not have been e bigger head ache dealing with poor undertrained customer service personnel. Aside from the 10-15 minu...
Entity
Categories: Customer