1, Report:
#1518080
Posted Date:
May 12 2022
Best Buy / Geek Squad Best Buy refused to tell me that they could have done a factory restore to remove my virus. Fayetteville North Carolina
After taking my computer to Best Buy to remove a virus, I picked it up 2 days later and they told me that they removed 4 viruses. When I got home, I discovered that the virus was still there, but I couldn't log on to Geek Squad support with my computer. So I brought the computer bac...
Entity
Best Buy / Geek Squad
Categories: computers
2, Report:
#1511676
Posted Date:
Sep 07 2021
Best Buy / GEEK SQUAD Warranty GEEK squad service contracts RIP OFF Fresno CA
Best Buy and GEEK squad service contracts RIP OFF
GEEK squad service contracts are a Rip Off Not only did thier technician have to come out 4 times for a repair that never got fixed...spanning over 4 months... The technician took some type of knife and tore up the freezer lini...
Entity
Best Buy / GEEK SQUAD Warranty
Categories: BEST BUY / geek squad
3, Report:
#1510595
Posted Date:
Aug 03 2021
Real geeks A guest at my house in the USA searched on the internet for a contact number to the Best Buy Geek squad. The search engine suggested the phone number to realgeek.org.
A guest at my house in the USA searched on the internet for a contact number to the Best Buy Geek squad. The search engine suggested the phone number to realgeek.org which is not the Best Buy organisation or part of it. The guest rang the number RealGeek contact number 864 302 5...
Entity
Real geeks
Categories: Remote computer access
4, Report:
#1498133
Posted Date:
Jul 28 2020
Best Buy Geek Squad Best Buy 7 trips to the house replacing the same part repeatedly. Spring Hill, Florida
I purchased a Sony Bravia TV in 2018 brand new. It never worked on the eithernet cable, everything else was fine including the WIFI. I had a 5 year extended warranty with Best Buy Geek Squad when I purchased the TV FOR 1300.00 dollars. After approximately 7 trips to the home fro...
Entity
Best Buy Geek Squad
Categories: Electronics
7, Report:
#1472278
Posted Date:
Jan 27 2019
Best Buy Geek Squad stole my hard drive and data and replaced with a smaller drive and no data on an ASUS computer under warranty. Oxford AL
Had a failure of a charging port on an ASUS laptop still under warranty. ASUS directed me to take it back to Best Buy store Geek Squad where I purchased same and they would either repair or replace. I specifically asked if they would need to touch the hard drive and specifically st...
Entity
Best Buy
Categories: Computer Dealers, Computer Service & Repair, Computer Stores
9, Report:
#1444659
Posted Date:
May 26 2018
Best Buy Geek Squad After canceling, they continued to bill my business account Cary, NC, San Antonio, TX NC, TX
I purchased a computer from Best Buy in May 2015. I signed up for Geek Squad services and paid an additional $99 to have my data transfered to the new computer.
I got the computer home and found the data had never been transferred.
After calling Best Buy, I was told that the fee, ...
Entity
Best Buy Geek Squad
Categories: Computer Tech Support
13, Report:
#1404455
Posted Date:
Oct 05 2017
Best Buy Purchased 4 insurance plans on iPhones thru Best Buy, cancelled plans 1st week in July. Contacted Best Buy/geek squad 3 times since as they are still billing me! Contacted bank and had them refuse any further charges!! Today another charge,, contacted my bank and low and behold they changed their name so that charge would go thru! The fact of fraudulent activity with name changing is absolutely horrendous! I will no longer do business with Best Buy and/or geek squad! Absolutely poor business practices! Sooo disappointed in such a big company! You should be ashamed! Fairless hills Pennsylvania
Purchased 4 insurance plans on iPhones thru Best Buy, cancelled plans 1st week in July. Contacted Best Buy/geek squad 3 times since as they are still billing me! Contacted bank and had them refuse any further charges!! Today another charge,, contacted my bank and low and behol...
Entity
Best Buy
Categories: Audio & Electronic Retail Stores
14, Report:
#1392270
Posted Date:
Aug 12 2017
Best Buy / Geek Squad ----WARNING-----SCAM ALERT-------Refurbished Computers Warranty---- Nationwide
Purhased a Notebook Computer from Best Buy; item came with a 1 year 180 days warranty in writing. After 3 months of use the Graphics Card stopped working; I took the notebook to a Best Buy store and they told me that they were not able to repair it, since the warranty was thru the...
Entity
Best Buy
Categories: Computer Manufactures
15, Report:
#1388319
Posted Date:
Jul 26 2017
best buy geek squad renew conshohocken Nationwide
I purchased a plan last year. the contrack was up june 15.2017. I was in the hospital with no knowledge of it being up. one of the reps told my daughter i need to speek to someone when i come home. first day home i called only to be told they will not honor a previous agreement.pa...
Entity
best buy geek squad
Categories: Miscellaneous Office Services
16, Report:
#1372299
Posted Date:
May 10 2017
Best Buy Geek Squad didn't help with fixing my iPhone 4s or try to when asked. VERY rude service! Brookfield Wisconsin
I am not happy with the way the Geek Squad treated me at Best Buy today around 6:15 pm (19555 W Bluemound Rd, Brookfield, WI 53045). I have an old iPhone 4s that's pins or whatever stopped working. When I took it in the man wouldn't even try and fix it - he just said to go to the Ap...
Entity
Best Buy
Categories: Electronic Manufacturers
17, Report:
#1362423
Posted Date:
Mar 20 2017
Best Buy Geek Squad BEWARE VETERANS - DECEPTIVE SERVICE - VIOLATES CUSTOMERS - BEWARE VETERANS Richfield Minnesota Nationwide
I am reporting a number of complaints againts Best Buy and Geek Squad acquired from several military and veteran persons. This reports included the familiy members of the service men/women and veterans.
Beware of being taken in by false promises by Best Buy. And especially th...
Entity
Best Buy
Categories: Better Business Bureau
18, Report:
#1335741
Posted Date:
Oct 31 2016
Best Buy Scam Took my hard drive and held for ransom Alabaster Alabama
Warranty Scam? Or did Best Buy just take my personal data and hold for ransom!
I took my Window 7 Desktop Computer to my local Best Buy Geek Squad to have my DVD drive repaired under warranty. Best Buy told me because of the type of warranty (I purchased through Geek Squad), my co...
Entity
Best Buy
Categories: US Postal Service
19, Report:
#1332589
Posted Date:
Oct 11 2016
Best Buy Geek Squad Fraudulent Recurring Credit Card Charge Richfield MN Nationwide
More than two years ago, I made the mistake of renewing my Geek Squad subscription online, because the store told me I would have to do it that way. The transaction itself would not go through without a Y under Recurring Charge? I didn't like this and tried to change it--but couldn'...
Entity
Best Buy
Categories: Computer Service & Repair
20, Report:
#1330841
Posted Date:
Sep 30 2016
BEST BUY GEEK SQUAD - HUBERT JOLY Fraud- Deception - Extortion - Tempe, Az (Ray Road) Nationwide
I am a 72 year old permanently disabled veteran. I took my old lap top into the Best Buy at: Address: 5051 E Ray Rd, Phoenix, AZ 85044Phone: (480) 783-9001At:Ahwatukee Foothills Towne Center I was looking for a new laptop. The Geek agent told me my word 7 was ...
Entity
BEST BUY
Categories: Better Business Bureau
21, Report:
#1320353
Posted Date:
Aug 03 2016
Toshiba TOSHIBA AMERICA CONSUMER PRODUCTS, INC. whose address is 82 TOTOWA RD, WAYNE, NJ 07470. Toshiba Laptop Is A LEMON! 82 TOTOWA RD, WAYNE, New Jersey Nationwide
On May 8, 2016, I purchased a Toshiba Satellite laptop P55W – C5316 at Best Buy here in Greenville, South Carolina, for work. It’s barely 2 months old and it will not turn on. I took it back to Best Buy, Geek Squad, what a nightmare! They basically scorned me f...
Entity
Toshiba
Categories: Computer Service & Repair
22, Report:
#1314383
Posted Date:
Jun 30 2016
Express Home Moving Damaged TV, TV Damage,$600 TV Ruined, Rude and Accusatory after damaging and refusing to replace TV Phoenix Arizona
WARNING: If something breaks/goes wrong they will be rude, agressive, and accuse you for the damage. They'll pretend they are going to resolve the issue then waste your time. They only have limited liability insurance and can't offer any sort of help. Be warned! I originally po...
Entity
Express Home Moving
Categories: Moving & Storage
23, Report:
#1282307
Posted Date:
Apr 11 2016
Samsung Electronic TV Defective Capsitors in newer models TV even after Class action Law Suit filed my James Keeley 37-2011-00101584-CU-MT-CTL Nationwide
Class action Law Suit 37-2011-001101584-CU-MT-CTL filed by James Keeley against Samsung for defective parts used in power board in 7.5 Million TVS manufactured from 2006-2011, advises power boards with capacitors that overheat and burn out the power board causing the Tv not to cut o...
Entity
Samsung Electronic TV
Categories: Television Parts & Services
24, Report:
#1297853
Posted Date:
Apr 05 2016
Best Buy Geek Squad Best Buy stole $250 from me because they can Stuart Nationwide
Best Buy / Geek Squad It has been over 48 hours since my last call. I have still not received an email confirming my refund of $250.02. I would really like a response back regarding this matter. I am now paying interest on your charge. Sent from Yahoo Mail for iPh...
Entity
Best Buy Geek Squad
Categories: Cellular Phone Companies
25, Report:
#1296198
Posted Date:
Mar 28 2016
Best Buy Geek Squad Phone protection Cheated us out of new phone Internet
We have bought our cellphones and geek squad protection for years. This year my husband's phone quit working and they sent us another one for the 250 dollar deductible we had to pay. On the 29th day after we received it it quit working. My husband called and the girl he spoke ...
Entity
Best Buy Geek Squad Phone protection
Categories: Telephones