1, Report:
#1130730
Posted Date:
Mar 14 2014
Best Buy Mobile missinformed about insurance coverage Sanford Florida
I purchased a cell phone in Oct. 2013 and was asked if I wanted the Best Buy Geek Squad insurance. I said yes, neve was inforumed that the coverage. Only to get rammed with a $150 deductable on the phone to have it serviced. Never once was I told there was such a fee and the manager...
Entity
Categories: Cellular Phone Companies
2, Report:
#1123948
Posted Date:
Feb 16 2014
Best Buy Mobile (Dolphin Mall - Miami, Florida) Improper business conduct. Best Buy Mobile failed to render the services I paid for and made me waste a huge amount of time. Miami Florida
Went to Best Buy Mobile on February 8th to cancel my newly acquired line with Verizon (within the 14 day NO CANCELLATION FEE warranty period, and transfer my number to a new AT&T line. In addition to this, I returned the phone I had with Verizon, and purchased a new phone ...
Entity
Categories: Cellular Phone Companies
3, Report:
#1066335
Posted Date:
Jul 12 2013
Best Buy Mobile False Charges for phone insurance that was canceled Omaha Nebraska
My issue falls within my cellular phone problem with Best Buy. I bought two Iphone 4 phones from BestBuy in Westroads Mall in Omaha Nebraska December 31,2011. With this I got the insurance because the salesman said he can hit his year quota if we did. I figure with the holiday spiri...
Entity
Categories: Telephones
4, Report:
#981113
Posted Date:
Dec 20 2012
Best Buy Mobile overcharging the 9.99 protection plan Internet, Missouri
I have taken out the protection plan out on my 3 cell phones thru best buy mobile. We have used the plan numerous times. Every time we use the replacement plan they charge us again for the plan @ 9.99 a month. I was told the store cancels the old plan and reissues the new plan...
Entity
Categories: Cellular Phone Companies
5, Report:
#898780
Posted Date:
Jun 17 2012
Best Buy Mobile They will screw with your credit Hyattsville, Maryland
I went to this store at PG Plaza to purchase an iPhone with a Sprint plan. The clerk ran my info, and I was approved for a plan. Unknown to me at the time, there was an issue where the systems had some trouble confirming my typical and normal state-issued ID.
The clerk, without t...
Entity
Categories: Cellular Phone Companies
6, Report:
#825800
Posted Date:
Feb 15 2012
Best Buy Black tie rip off and cheating Flower Mound, Texas
I bought a Motorola Droid Razr from a Best Buy Store on 12/13/2011. At time point of sale, the sales asked me if I wanted to add Black Tie, whitch is Best Buy's extended warranty program. I asked her the details of the program. She said that if Best Buy, upon reciept of a claim, cou...
Entity
Categories: Audio & Electronic Retail Stores
7, Report:
#629066
Posted Date:
Sep 19 2010
BEST BUY INC. Geeksquad Black Tie Insurance/Extended Warranties Richfield, Minnesota
This is a bit of a long story, but I want to be careful to incorporate every excruciating detail to hopefully save you, a consumer savvy enough to do some digging and find the real story, from a massive nightmarish headache before you do business with the mixture of rip off artists ...
Entity
Categories: Cellular Phone Companies
8, Report:
#629405
Posted Date:
Aug 06 2010
BEST BUY INC. Geeksquad Black Tie Insurance/Extended Warranties Richfield, Minnesota
This is a bit of a long story, but I want to be careful to incorporate every excruciating detail to hopefully save you, a consumer savvy enough to do some digging and find the real story, from a massive nightmarish headache before you do business with the mixture of rip off artists ...
Entity
Categories: Audio & Electronics Shops
9, Report:
#619254
Posted Date:
Jul 01 2010
Best Buy Bad Customer Experience Virginia Beach, Virginia
I bought and activate a sprint phone on June 17. I went to exchange it for an LG Remarq on June 26. I like the phone very much but I feel the hinge on it is kinda loose so I go back to the store today to do the exchange I was told that all the phones were like that. I dont believe t...
Entity
Categories: Audio & Electronics Shops
10, Report:
#55330
Posted Date:
May 12 2003
Best Buy ripoff service plan Mobile Alabama
in the past 18 months my organization has burchased 7 package computer systems, along with Lots of other stuff, from best buy mobile. we have service plans on some of them.
one of the machines with a service plan has a bad hard drive. i took it in and was told that even thoug...
Entity
Categories: Computer Dealers