1, Report:
#1456009
Posted Date:
Aug 10 2018
Broadstar Communications, LLC, Broadstar, Broadstar Unable to Resolve Technical Issues with Internet Service and Limited Customer Service West Palm Beach FL Florida
I am making my best attempt to objectively describe my recent experience with Broadstar Communications, LLC, a bundled (internet, TV, phone) internet service provider (ISP) whose service I have just canceled. Please form your own opinion. I choose to state the facts as they are with...
Entity
Categories: Internet, phone, and TV services
2, Report:
#1367923
Posted Date:
Apr 16 2017
Broadstar Monopoly Gainesville Nationwide
I thought business monopolies were illegal. Apparently not in Florida. The only internet service provider I can get where I'm located is Broadstar. Each internet company has agreed to only service certain areas, this is a MONOPOLY. I pay for internet services, which I never know...
Entity
Categories: Internet Services
3, Report:
#1350883
Posted Date:
Jan 20 2017
Broadstar Internet/Cable Worst Cable/Internet Company Ever! Gainesville Florida
Broadstar Cable/Internet Provider is the worst company I've ever had to do business with! I have lived at Hunter's Run apartments in Gainesville, FL since 2013, with just a short time when I wasn't on property; I live here because the rent is affordable, location in proximity t...
Entity
Categories: Internet Service Providers
4, Report:
#1343033
Posted Date:
Dec 13 2016
Broadstar Terrible terrible company....forced to have broadstar Boca raton Internet
We live in a community and some idiot decided to sign a contract with broadstar as our internet provider.... in the past 16 months the morons have been to our house over 15x And can't fix anything....service is intermittent and shoddy at best....we can't even have a landline b...
Entity
Categories: Internet Fraud
5, Report:
#1334888
Posted Date:
Oct 25 2016
Broadstar 500+ days and counting with interrupton in service! Gainesville, Florida, West Palm Beach, Florida Nationwide
Entity
Categories: Cable TV
6, Report:
#1251860
Posted Date:
Aug 30 2015
Broadstar Cable Biggest Rip off in Palm Beach County! West Palm Beach Florida
The cable/internet tech did not correct the problem, and when I called the cable company, they did not seem to worry about the ongoing problem. Our internet connection was lost on Aug. 22, 2015.
We called multiple times during the week to troubleshoot and to schedule a tech to come...
Entity
Categories: Internet Service Providers
7, Report:
#1224507
Posted Date:
Apr 24 2015
Broadstar Unrealiable and shoddy business practices West Palm Beach Florida
If you ever find the name Broadstar in a lease agreement or ToS agreement regarding the leasing of an Apartment, condo housing unit, dormitory, or anything of the sort, turn around and keep walking. In addition to an already shoddy lineup of services to be offered through their plan...
Entity
Categories: Internet Service Providers
8, Report:
#1205886
Posted Date:
Feb 01 2015
broadstart Broadstart cable worst cable company west palm beach Florida
Cable and interent constantly stops working and when it happends during the weekend there is no one to help until the office opens monday morning unless it is a holiday you have to wait till tuesday. I guess we are not going to be able to watch the superbowl in the house tomorrow, t...
Entity
Categories: Cable TV
9, Report:
#1204094
Posted Date:
Jan 24 2015
Broadstar Broadstar's service is really really really bad on every level. They are holding my community captive. Our HOA entered into an agreement with BroadStar to provide our gated community of Heron's Glen (a community of 1,200 homes), here in North Fort Myers, FL with internet, cable TV and phone. There service is very very very inconsistent. Your phone suddeny dosn't work for days. Your internet goes on and off intermittently on a continual basis. The TV may or may nor work - no audio, no channels. This company misrepresented. Most in the community thought our land line was being replaced with a land line - not - it is VOP and as previously noted not very reliable and the sound quality is often bad. It is hard to reach BroadStar and when you do you feel sorry for the staff as they are continually being screamed at by unhappy frustrated customers. They also misbill for the telephone adding charges for which are supposed to be iincluded in your plan with them. Do not let your HOA bring in this company to your community. West Palm Beach Florida
Do not let your HOA community switch to BroadStar. They have misrepresented themselves and are not providing the service my community is paying for. 4 years ago my community HOA of Heron's Glen here in North Fort Myers, FL (a gated community of 1,200 homes) signed a contract wit...
Entity
Categories: Internet Service Providers
10, Report:
#1198492
Posted Date:
Dec 30 2014
BroadStar Cable and Internet Scheduled an installation date and were a no show. Internet
Entity
Categories: Coffee Shops & Tea Rooms, Internet Service Providers
11, Report:
#1192145
Posted Date:
Nov 30 2014
Broadstar Cable Lies, Lies Lies Florida Nationwide
Broadstar had an appointment to come out and install my T.V. and Internet on October 30, 2014. They told me between (:00 A.M. and 1 P.M.. At 1:30 P.M. when noone had showed up I called the company and was told the tech was running late and he would be ther within an hour. The rest...
Entity
Categories: Internet Service Providers
12, Report:
#1190330
Posted Date:
Nov 20 2014
Broadstar Lie after lie Bradenton Florida
Broadstar has scheduled us on three separate occasions to have internet service installed. All three times we traveled a very long distance on the same promise the service this time would be installed? The day before they always call and say they can not connect us because they are ...
Entity
Categories: Cable TV
13, Report:
#1130926
Posted Date:
Mar 15 2014
BroadStar Internet Services Poor Service of Internet Spring Texas
I have raised a maintenance request with Stoneleigh on the Lake Apartments I have raised a request 2299031. Please solve my internet problem. BroadStar promised 30Mbps. but I have tested through t...
Entity
Categories: Internet Services
14, Report:
#1109539
Posted Date:
Dec 24 2013
broadstar cable and internet company Never ever sign a contract with Broadstar. They disconnect your service and charged you for reconnecting!!!! west palm beach Florida
Entity
Categories: Cable TV
15, Report:
#1096445
Posted Date:
Nov 02 2013
Broadstar Cable Worst cable/Internet company ever! Port Orange Florida
To whom it may concern...Broadstar Cable is the worst company that I have ever had for cable service! I live in an apartment complex and this is who we have to have, we have no other choice and I have been fighting it for a few years now. My channels are always out or fuzzy. The int...
Entity
Categories: Cable TV
16, Report:
#1085360
Posted Date:
Sep 18 2013
Broadstar Internet - Quotes 12 Mbps and never comes above 2-3 mbps A big Lie gainesville Florida
Broastar internet is the only internet available at Reserve at Kanapaha at Gainesville, FL. When I signed up for connection, I was told that the internet is really good from Broadstar and I have 2 packages 3 mbps and 12 mbps. As I have to do office work on internet, I opted for 12 m...
Entity
Categories: Internet Service Providers
17, Report:
#1074907
Posted Date:
Aug 12 2013
Broadstar Communications LLC Cable, Internet, Home Phone Sanford Florida
Broadstar Communications LLC took over as the Cable/Internet provider for my Apartment Complex roughly 1 year ago. The service that is provided is laughable at best, and overwhelmingly frustrating at it's worst. There is no reason that any community should ever use the services of ...
Entity
Categories: Internet Service Providers
18, Report:
#1016450
Posted Date:
Feb 19 2013
Broadstar Communications Broadstar Cable Incompotent account managers Internet, New Jersey
First off, Broadstar Communications for Cable sucks! While Palm Key Apartments in Apopka only offered this pathetic cable service, their selection of channels and quality of picture was awful. I canceled my cable service via their Contact Us form on their website. Now, 5 months late...
Entity
Categories: Cable Companies
19, Report:
#998404
Posted Date:
Jan 17 2013
Broadstar, Broadstar Holding LLP - HORRIBLE service in The Gables, Gainesville, FL - Company in Williamstown, New Jersey
This company was brought in last summer to save the HOA a few thousand dollars. It was not worth it.
First of all, the services this company provides aren't nearly as good as (((competitor's name redacted))). (((redacted))) has local offices and technicians who were professional ...
Entity
Categories: Cable TV
20, Report:
#969258
Posted Date:
Nov 14 2012
Broadstar Communications Terrible service from the start Williamstown, New Jersey
Broadstar cable service is a joke. If I were able to use a different service in the complex I live it I wouldn't wait a second to make the move. I have had terrible service from the first day. My issues have been channels going missing out of nowhere or I have duplicate channels ove...
Entity
Categories: Communications & Networking
21, Report:
#967621
Posted Date:
Nov 11 2012
Broadstar Cable Complete isp fail Fort Myers, Florida
The condo I'm in has been bought out by Broadstar so I can't get any other Isp. They are an authorized dealer or subsidiary of century link. The internet drops out about a dozen times a day. Century link won't deal with me because it's Broadstars problem. I can't stay connected to d...
Entity
Categories: Internet
22, Report:
#958054
Posted Date:
Oct 22 2012
Broadstar is terrible, constantly experience blackouts and loss of signal. Gainesville, Florida
Broadstar is the only option at the apartment complex I live in. We have had multiple problems with this company. The company has a local phone number but claims to not have a local office. They consistently do not answer the phone during normal business hours.The company does not o...
Entity
Categories: Cable TV
23, Report:
#205055
Posted Date:
Nov 10 2011
Broadstar, Broadstar Cable, Broadstar Holdings, Cable, Internet, Miami, Florida, Liars, Poor Service ripoff, broadstar, cable, internet, broadstar, poor service, Miami Sarasota Savannah Florida Georgia
Do not allow your condo assoication to switch to Broadstar Cable/internet/telephone. I live in a community that has Broadstar Cable, internet and phone service. They have not delivered us ANY of the service that had promised us. For almost 9 months, they have been promising to up...
Entity
Categories: Cable Companies
24, Report:
#340331
Posted Date:
Jul 19 2011
Primecast / Broadstar Communications ARE THE WORST PRIMECAST / BROADSTAR IS A BIG RIP OFF Pompano Beach Florida
We are a 35 story 330 unit condo building in Miami, our developers that built this place signed us into a 10 YEAR EXCLUSIVE communications contract with this company. A WAS called Broadstar first but has since been acquired by PRIMECAST and THEY are THE WORST communications company ...
Entity
Categories: Cable TV
25, Report:
#705309
Posted Date:
Mar 12 2011
broadstar communicatios Palm coast cable. Broadstar fraud, lies, incompetance, DONT EVER DEAL WITH THIS COMPANY. HUGE RIP OFF Internet
They provide the worst CABLE AND INTERNET SERVICE Ever. Don't believe a word they say. Don't ever move into a community that has them as a service provider. You will regret it. The management company is clearly on the take. Why else would they contract themselves with suh BAD servic...
Entity
Categories: Internet Services