1, Report:
#1340037
Posted Date:
Nov 27 2016
hughes.net used to be direcway.com will not resolve our internet issues without always asking for more money Internet
Dear Six on your side,
This report comes to you as a David and Goliath story. My husband a professional DJ/KJ originally signed-up with direcway(sp) for satellite internet service around 20 years ago. For the past 20 years we have not been able to find a better provider in our r...
Entity
hughes.net
Categories: Internet Service Providers
2, Report:
#1266568
Posted Date:
Nov 08 2015
HughesNet DirecWay Slow speed and bad customer service Nationwide
I recently tried HugheNet Satelittle internet service for the second time. The first being in 2002 when the company was DirecWay. We reside in a rural location and we are stuck with rather slow 3 Mbps DSL service (I actually get about 2.2 Mbps). I thought that I would try HughesNet ...
Entity
HughesNet
Categories: Internet Service Providers
3, Report:
#970169
Posted Date:
Nov 16 2012
Hughes.net Sometimes you do not get what you pay for Internet, Oregon
I have used Hughes.net even before they were Hughes.net (Direcway.com) alas they sold out to these pinheads. So after the buy out we were restricted to a FAP, the problem was, we werent notified of the FAP because no contracts were signed by the old customers of direcway. So the enf...
Entity
Hughes.net
Categories: Internet Service Providers
4, Report:
#427799
Posted Date:
Jul 12 2012
Hughes Net (formerly Direcway) HughesNet Satellite formerly Direcway... Rip-off Scam False Advertisement Nationwide
I called the Hughes Net Sattelite sales dept. I wanted to order cause I have Wildblue Satellite and they give me downloading and uploading threshold.Well, the person I spoke with... I've called 3 different times and they all gave me the same info. They asked if i had service with...
Entity
Hughes Net (formerly Direcway)
Categories: Internet Fraud
5, Report:
#242794
Posted Date:
Apr 12 2012
Hughes.net (formerly DirecWay) Fair Access Policy + Price Increase = Unhappy Customer Germantown Maryland
When my DirecWay DW7000 was installed (two years ago) I was not informed that there was a limit to how much I could download. Why? Because there was no limit! (Not to my knowledge anyway) 5 years ago when I had the old one-way system, there was no limit.
Now, without saying a thi...
Entity
Hughes.net
Categories: Internet Service Providers
6, Report:
#821723
Posted Date:
Jan 12 2012
Hughesnet Hughes Network Systems, LLC Hughes.net ,formerly DirecWay, Fair Access Policy + Price Increase = Unhappy Customer Germantown, Maryland
The way Hughesnet handles the download limit is so cryptic so that customers have no way to monitor their download daily limit. Then if you exceed it you have to wait 24 hours before they restore your normal download speed or you can spend $7.50 to restore it immediately. ...
Entity
Hughesnet
Categories: Internet Service Providers
7, Report:
#658035
Posted Date:
Nov 03 2010
HughesNet Direcway voided contract. when complained about not entered on my personal file with company Internet, Maryland
I ordered HughesNet because I live in a rural area where dial up is not feasible. HughesNet offered a more faster way to get what I needed out of the internet. On February 2009 I had a two system installed at my home. At first the service was great and what I expec...
Entity
HughesNet
Categories: Internet Service Providers
8, Report:
#644231
Posted Date:
Sep 25 2010
Hughes Net HughrsNet, Direcway, All Repots on HUghes Net are true and There is another option for rural area needing faster then dial up internt! Internet
I could waste so much time telling all the horrifing stories that you can read on each and everyone of these Ripoff reports and I can tell you I have read 90% of them and they are all true.
I have decided to talk about a possible solution for residents in rural areas that feel as i...
Entity
Hughes Net
Categories: Internet Service Providers
9, Report:
#622533
Posted Date:
Jul 12 2010
Direcway Broadband Internet Satellite-Hughes Network Systems Pradman Kaul Pres. And CEO Spamming, ignoring and actaully finding it all humorous Germantown,Potomac , Maryland
I've had Hughesnet internet for 2 yrs this past June I started having slowdowns and internet cuts in service. I called the Tech support in India, the service fellow who you can't understand sent me through a whole host of procedures that included going into DOS and changing th...
Entity
Direcway Broadband Internet Satellite-Hughes Network Systems
Categories: Internet Service Providers
10, Report:
#585893
Posted Date:
Mar 26 2010
Hughes Net direcway Service doesn't always work - Lousy Customer support located in INDIA - Collection agency is after ME now! Germantown, Maryland
Beware, there is a reason Consumer Reports rates Hughes Net DEAD LAST on their list of Internet Service Providers in the USA.
After having Hughes Net for close to 4 years, I had to cancel and change to Wildblue. I just HAD to know if there was something better out there. ...
Entity
Hughes Net
Categories: Internet Service Providers
15, Report:
#529151
Posted Date:
Dec 02 2009
Hughes Net - Hughes Network Systems, LLC - Direcway Hughes Network Systems -- Very Poor Customer Service, Internet
Hughesnet has an arrogant attitude and is not user friendly!! Trying to get information using their website is a lengthy and annoying process. Even with my client number, my phone number, and my serial number for their equipment, it took almost an hour to sign in to their site.
Wh...
Entity
Hughes Net - Hughes Network Systems, LLC - Direcway
Categories: Satellite Dish Companies
16, Report:
#504728
Posted Date:
Nov 12 2009
Hughes Network Systems, HughesNet, Direcway Hughes Network Systems, LLC. HughesNet = Snooze.net: Overpriced and Underdelivers and Robs You When You Cancel Internet, Internet
I've been using HughesNet for about a year. I've had to call technical support on many occasions because I just couldn't access the Internet ... pages never completely loaded, extremely slow page loads. I performed many of their speed tests and they were always much slow...
Entity
Hughes Network Systems, HughesNet, Direcway
Categories: Internet Service Providers
17, Report:
#500047
Posted Date:
Sep 25 2009
Direcway - Hughesnet Directway Beware of FAP Internet, Nationwide
While the Hughesnet service works where other services (Cable or DSL) do not & have a better speed & data transfer than Wild Blue, they have an access policy which limits you to a very minor amount of DATA. At a limit of 200mb (or up to 500mb if you can afford it) goes very ...
Entity
Direcway - Hughesnet
Categories: Internet Service Providers
18, Report:
#498769
Posted Date:
Sep 22 2009
Hughes Network Systems - HughesNet - Direcway Hughesnet price fixing. I work for a cable company and for the price I have to pay for Inernet I could get 10meg. but with Hughesnet all I get is 1.5. How is that Fair! Hughesnet if WAY over priced Internet
Hughesnet price fixing. I work for a cable company and for the price I have to pay for Inernet I could get 10meg. but with Hughesnet all I get is 1.5. How is that Fair! They know for people like me that my choice is only them or dial up. If I could verizon or the compani...
Entity
Hughes Network Systems - HughesNet, Direcway
Categories: Internet Service Providers
19, Report:
#488431
Posted Date:
Sep 01 2009
Direcway Broadband Internet Satellite-Hughes Network Systems Hughes Net , Direc Way Missled by salesperson. Ordered system. Installer said limited internet. I cancelled service sale day. $58 mailed equip back. Got collection notice from Hughes. Paid $148 to get away from Hughes. , Nationwide Missouri
Hughes Network RIP OFF
1. Called Hughes Network via website info.
2. I asked if was unlimited Internet, sales woman says yes it is but just download big files between 1am-7am, I agree thats ok then. (big is over 2mb during day peek hrs)
3. System ordered! Installed 4 days la...
Entity
Direcway Broadband Internet Satellite-Hughes Network Systems
Categories: Miscellaneous Companies, Internet Service Providers
20, Report:
#457581
Posted Date:
Jun 14 2009
Hughesnet.net,DirecWay Charging high internet or trouble with Satellite disk and wants more money MyHughesnet Internet
I took DirecWay and had a satellite dish put on my home and paid up front and no one told me it was only under a warranty for one year or anything about mbps. That was over $800.00 for dish..
Now I'm having trouble with Hughesnet.net and they want to charge me more money and went...
Entity
Hughesnet.net , DirectWay
Categories: Attorney Generals
21, Report:
#399046
Posted Date:
Jun 13 2009
HughesNet Formerly Direcway Hughesnet Fair Acess Policy should be the subject of a Class Action Lawsuit Germantown Maryland
When I signed up for hughesnet, there was no mention of any restrictions on how much you can download. I even told the salesman that I used remote desktop to monitor video security cameras at another location. The salesman told me that there are no restrictions but the speed, which ...
Entity
HughesNet
Categories: Internet Service Providers
22, Report:
#449084
Posted Date:
May 06 2009
Hughesnet (formerly Direcway) Tech Support says 2 year modem not supported anymore. New modem is worse than old one. Germantown Maryland
I have a 2 year old modem that came w/my $600 sat. system. My speeds kept getting slower by the week. Called Tech. support in India I guess. They told me my modem is no longer being supported and I must upgrade to a newer one.
I am transfered to sales. I must buy it for $125 & re...
Entity
Hughesnet (formerly Direcway)
Categories: BBB Better Business Bureau
23, Report:
#447970
Posted Date:
May 01 2009
Hughesnet Previously Known As DirecWay Hughesnet issues..this can't be legal! Please read! Germantown Maryland
I have to admit I am SO SICK of wasting my time with this company that I'm am going to just submit the email I have sent to Hughesnet. I just wish that someone somewhere would step up and protect all of us from this company. I and my wife would be willing to do whatever we could t...
Entity
Hughesnet
Categories: Attorney Generals
24, Report:
#447203
Posted Date:
Apr 28 2009
HughesNet, Hughes Network Systems Or Direcway Refused to refund for sbogus services and charges reletated to their ZONE ALERT program! Germantown Maryland
I have a HughesNet Satellite System and have had one since about 02-2005, I've moved three times and each time I have to pay again to have it re-installed. That's not so bad; it's the CUSTOMER SERVICE that stinks. If you think you've had bad service dealing with a business within th...
Entity
Hughes Network Systems
Categories: TV Advertisements
25, Report:
#443769
Posted Date:
Apr 28 2009
Huges.Net (formerly DirecWay) Sales Lied, Technicians either don't know their job or don't want to do it. Play pass the buck Germantown Maryland
We started out with DirecWay about 4 years ago. We travel in an RV from state to state and our dish is installed on a tri-pod. While still at home in Dec. of 2008, the wind blew over our dish. We were unable to get back on line. My husband called Huges.Net technical support. Th...
Entity
Huges.Net - Directway
Categories: Miscellaneous Companies