2, Report:
#1507549
Posted Date:
Apr 29 2021
Geek Squad Renewal of Norton Antivirus subscription
I received an email purported to be from Amazon Support from [email protected]. That made me suspicious immediately. It was concerning an automatic renewal of an annual Norton Antivirus subscription for $379.99.
I called the 808 number on the email and spoke to them. they tried to ...
Entity
Geek Squad
Categories: Antivirus
3, Report:
#1479333
Posted Date:
May 24 2019
Geeksquad False charge for services using our old credit card number. That card number had been changed due to fraud several months before this incident. Richfield Minnesota
Charge appeared on our current credit card statement. The charge was made with our old credit card number which was replaced because of fraud. Haven't had this number for months. Contacted geeksquad in Richfield, MN. They (Igor Tokman) emailed back saying likely attempted pu...
Entity
Geeksquad
Categories: Electronics
4, Report:
#1476202
Posted Date:
Mar 29 2019
Bestbuy Flawed warranty service Falls Church Virginia
I purchased a laptop with warranty from bestbuy for over $1600. I reported an issue to GeekSquad and they're best course of response is to ship it to the manufacturer which would take 3 days. They further added that my warranty will only cover damage to hardware when I bought it it ...
Entity
Bestbuy
Categories: computers
6, Report:
#1439849
Posted Date:
Apr 23 2018
Bestbuy,Geeksquad Bestbuy is charging me from 2months for three applecare plans where I purchased two phones. For asking this over a call customer service people verbally abused me.
Hello Everyone, Last month I went two bestbuy store to buy two apple 8+ phones. I purchased them along with applecare. This is second month and in this month charge I found third applecare plan for iPhone 8 which I never bought from bestbuy. I immediately went to store and asked the...
Entity
BestBuy
Categories: Mobile
7, Report:
#1386752
Posted Date:
Jul 19 2017
bestbuy Offered a good tech support plan, however, they didn't deliver Burnaby Nationwide
Bestbuy is a scam. This geeksquad agent says they have a new plan which covers all the pc's in my house for $19.99 a month. I have 3 pc's.
And I wanted to sign up for it. I called them last night and the losers never called me back.
Now I call them this morning hoping to sign ...
Entity
bestbuy
Categories: Audio & Electronic Retail Stores
8, Report:
#1362423
Posted Date:
Mar 20 2017
Best Buy Geek Squad BEWARE VETERANS - DECEPTIVE SERVICE - VIOLATES CUSTOMERS - BEWARE VETERANS Richfield Minnesota Nationwide
I am reporting a number of complaints againts Best Buy and Geek Squad acquired from several military and veteran persons. This reports included the familiy members of the service men/women and veterans.
Beware of being taken in by false promises by Best Buy. And especially th...
Entity
Best Buy
Categories: Better Business Bureau
9, Report:
#1352453
Posted Date:
Jan 28 2017
best buys geek squad craped up my lap top UNKNOWN Nationwide
This to let the whole world know thar Geek Squad will rip you off, crap up you computers and tell you they don,t know what the problem is. I called them the other nite about 10:30 on the 1/27/17 all i wanted was to get my taskbar resized. Well the dumb agent did that and ...
Entity
best buys
Categories: Computer Service & Repair
10, Report:
#1335678
Posted Date:
Oct 30 2016
Bestbuy Insignia didn't honour the warranty for TV even though it hasn't ended and gave me the run around Vancouver Nationwide
This has got to be one of the baddest days of my life. My POS Insignia TV developed a dead pixel on the screen. The TV is still under the manufacturer's warranty.
I didn't buy the geeksquad service plan aka extended warranty. I phoned Bestbuy and the operator told me I have to cont...
Entity
Bestbuy
Categories: hunting
11, Report:
#1331665
Posted Date:
Oct 05 2016
Best Buy Disappointing Customer Service Athens Internet
To: BestBuy Corporation,
On July 23 I called your customer service line because my daughter, who’s an authorized user on my Best Buy account was having an issue with placing a pickup order the night before. I’d been trying the morning of Jul 23 to place the pickup order, but ...
Entity
Best Buy
Categories: TVs & VCRs
12, Report:
#1266600
Posted Date:
Nov 08 2015
Geek Squad Best Buy spam, product cramming, pushy sales Nationwide
Purchased multiple products from Best Buy - two laptops, large tablet. Now I get spam for a product I did not ask for.
With each purchase a 'free' product was bundled - one of the following, Kaspersky Internet Security, Trend Micro Internet Security or Webroot Secure Anywhere i...
Entity
Geek Squad
Categories: Audio & Electronic Retail Stores
13, Report:
#1238047
Posted Date:
Jun 26 2015
Best Buy/ Geek Squad GeekSquad No Lemon Policy is a Lie Minneapolis Minnesota
It is a RipOff, spent $1,465 for a Samsung Laptop for me to be told that the service plan expired, and after a year's time, I purchased it in September 2013, this is June 2015, Added a year agreement, had the computer shipped out 3 times for a minimum of 2 weeks at a time, I was tol...
Entity
Best Buy/ Geek Squad
Categories: Computer Dealers
14, Report:
#1221913
Posted Date:
Apr 12 2015
squaretrade Fails to honor warranty, poor customer service, mis-leading coverage San Francisco California
Be very cautious if you are expecting complete warranty coverage of your electronic devices from squaretrade. I paid for coverage of my new Samsung Galaxy S5 and got ZERO coverage after filing a claim. Please read my full story below. It's a long read but I have to warn others abou...
Entity
squaretrade
Categories: Warranty Companies
15, Report:
#1211644
Posted Date:
Feb 25 2015
GeekSquad Scammed ripped off lied Westminster Colorado
I took a computer in for GeekSquad to get the data off the hard drive. They said it was $160 but I got a free 500 Gb hard drive they would put the data on. They had my computer for a week and could not do the work. I had to pay in advance, so when I picked it up I wanted a refund. T...
Entity
GeekSquad
Categories: Computer Service & Repair
16, Report:
#1185727
Posted Date:
Oct 30 2014
Geek Squad affiliate of Best Buy Geek Squad at Best Buy They over-charged me for my laptop protection plan and refused to refund the difference . Brooklyn new York
In March of 2013 I purchased a chrome laptop from best buy along with a $50 dollar protection plan. In March of 2014 I was informed that my protection plan was due to be re-newed so I went in to Best Buy to re-new ,only to be told that they don't re-new plans instore but t...
Entity
Geek Squad
Categories: Computer Manufactures
17, Report:
#1181837
Posted Date:
Oct 09 2014
Best buy.com Stealing from customers, damage PCs themselves then charge customers. San bruno Nationwide
I'm writing this because the consumer needs to know that they and many others are paying BestBuy service fees for problems BestBuy has caused in the first place. First I will mention what is happening, then tell you a story on how bad this is and that its still ongoing because there...
Entity
Best buy.com
Categories: Computer Fraud
18, Report:
#1166329
Posted Date:
Jul 31 2014
BEST BUY GEEKSQUAD rIPP ME OFF BEEN CHARGING MY CREDIT CARD FOR 4 YEARS ON SERVICES I DID NOT AUTHORIZE Nationwide
Best buy has been charging my crdit card once a year since 2011 for internet service I did not authorize or order.I will never trust Best buy or go there ever again. (((competitor's name redacted))) is the way to go.
Entity
BEST BUY
Categories: Internet
19, Report:
#1160972
Posted Date:
Jul 10 2014
geeksquad BestBuy unauthorized credit card charges richfield mn. Nationwide
Today I got my credit card bill with a 41.69 charge on it from the Geeksquad in Richfield mn. I also see on the internet that it's a popular geeksquad ripoff that they do all the time. I'm not sure what the next step will be but im heading out to to my Bestbuy store here in Ohio a...
Entity
geeksquad
Categories: Audio & Electronics Shops
20, Report:
#1146126
Posted Date:
May 13 2014
best buy /geek squad ruined my brand new laptop Virginia
Best buy /geek squad totally screwed me over . I purchased a dell inspirion to only use it for a couple months with gentle use . I dealt with 1800 geeksquad and instore repairs at best buy .
Had a simple I thought for a compter tech would be simple anyway issue and they were suppo...
Entity
best buy /geek squad
Categories: Computer Dealers
21, Report:
#1135555
Posted Date:
May 12 2014
Geek Squad Best Buy, GeekSquad, Geek Squad Review, Geek Squad Alternative, How they cost me over $500 hopefully you dont make the same mistake Nationwide
Ill preface this with stating that I'm relatively computer savvy, however there are times when I simply do not have the time to fix the issues caused by my families web browsing habits, nor the patience. I've utilized Geek Squad quite a few times since the late 2000's with pro...
Entity
Geek Squad
Categories: Consumer Services
22, Report:
#1070517
Posted Date:
Jul 27 2013
Best Buy and GeekSquad store 2058 and Best Buy store 1157 Be Warn they damage laptop refuse to Honor warranty,pack of lairs waste of time& money Baton Rouge Louisiana
Entity
Best Buy
Categories: Unusual Rip-Off, ORGANIZED CRIME
23, Report:
#1070232
Posted Date:
Jul 26 2013
SupportSpace Non payment of commissions to independent contractors San Francisco California
I worked for supportspace for about five months or so.
All was good until July 15th of 2013. When there were customers with computer problems calling in, we would fix them and get a commission for the service performed. Sometimes they'd block a session if you classified it incor...
Entity
SupportSpace
Categories: Computer Help Desk
24, Report:
#1067590
Posted Date:
Jul 17 2013
best buy email issues Richfield Minnesota
I can not send emails to @bestbuy.com and @geeksquad.com but I can receive emails from them please help me fix this thanks every one this is only with my Gmail account witch is my prymary email account
Gmail says - I checked our message records to see if there was anything wrong...
Entity
best buy
Categories: Unusual Rip-Off
25, Report:
#1063858
Posted Date:
Jul 02 2013
Geek Squad AKA Best Buy Tech Support Service - Total Scam Plymouth Massachusetts
Took computer in because when using the built in keyboard, the system locks up and you have to reboot. VERY annoying and a problem since the day I brought the machine home. I use my computer for business and this is a problem when I’m with a client. Told them the keyboard needed...
Entity
Geek Squad
Categories: Computer Service & Repair