1, Report:
#1479829
Posted Date:
Jun 04 2019
Generac Power Systems Generac Power Systems- Terrble Product, Terrible Customer Service Wisconsin Wisconsin
This is a bit long and is based on my ongoing notes, but I hope my nightmare will prevent someone else from making the same mistake that I did. I purchased a Generac EcoGen 15kw, marketed for off grid use, in 2017 and have had nothing but problems since. I now have a $4800 piece of ...
Entity
Categories: standby generator
2, Report:
#1449985
Posted Date:
Jul 02 2018
Generac Power Systems Generac Company does not stand by product or take responsibility for their installers Waukesha WI
We purchased this generator and had it installed in August of 2015. It has worked well up until recently. We used one of Generac's installers to perform the installation and use one of Generac's service providers for all scheduled maintenance. This product has been installed and mai...
Entity
Categories: standby generator
3, Report:
#1064394
Posted Date:
Jul 04 2013
![](https://www.ripoffreports.com/report-images/45*34/docs/r1064394-yjboaj-8bntkjdavb.png)
Triangle Plumbing and Backflow AKA Triangle Plumbing Installed improper size gas line for generator (per manufacturer) & refuses to correct problem-argues that gas company and generator manufacturer are wrong Internet
Provider was supposed to install a 1.25 inch gas line from gas meter to backup generator located on other side of house. Job required trenching, obtaining permits, passing inspections, running the 1.25 inch gas line, connecting line to gas meter and generator. Approx distance of 110...
Entity
Categories: Plumbing
4, Report:
#709741
Posted Date:
Mar 24 2011
Generac Power Systems, Inc. Generac generator has not been working for the past 2 months Whitewater, Wisconsin
In 2007 I purchased a Generac generator from Home Depot. Except for the 5-10 minute weekly test it was only used once or twice in a power outage. It has stopped working twice and according to the repairman and Generac the same part needed to be replaced at the cost of $5...
Entity
Categories: Appliances
5, Report:
#664889
Posted Date:
Nov 23 2010
Generac Power Systems, Inc Poor long term investment Waukesha, Wisconsin
My Generac 16K failed at about 4 years old and 72 hrs. run time, consisting mostly of weekly 15 min. exercise cycles. Dealer determined it was the rotor that failed, not an uncommon problem with that model, and urged me to submit a warranty claim with Generac. Since the ...
Entity
Categories: Appliances
6, Report:
#638119
Posted Date:
Sep 06 2010
Generac Power Systems Problem started before Warranty run out and now they say it is not covered. Waukesha, Wisconsin
I purchased a Generac All House Generator. After 18 months I decided it should ne serviced, so I called a service man recommended by Generac. After he serviced the unit it did not run properly, so he ordered some parts and again it did not run right. He said he did not know wha...
Entity
Categories: Outdoor Furniture & Equipment
7, Report:
#402397
Posted Date:
Dec 17 2008
Generac Power Systems, Inc. Beware of Generac Products Waukesha Wisconsin
Six months ago, I noticed my Generac Guardian generator leaking oil. I contacted a local dealership which sent out a technician. The technician said the oil leaks were from the engine crankshaft seals. He also said that Generac had a problem with these seals for units manufactured w...
Entity
Categories: Outdoor Furniture & Equipment