1, Report:
#1520601
Posted Date:
Aug 19 2022
GXi Outdoor Power LLC Z-Beast Finish Mower by DEK Would not repair broken and unusable mower. Clayton North Carolina
I bought the Z-Beast mower on 5-15-2021. Used it for 5 hours and the belts shredded. Brought it to the authorized repair shop for repair. Learned that the warranty does not cover belts. i.e. $98.00 repair cost for me. Used the mower for about another 6 hours and the ...
Entity
Categories: Equipment, online purchase
2, Report:
#1480429
Posted Date:
Jun 15 2019
GXI Outdoor Power Z Beast 62 Advertised as commercial mower and won't even take care of our yard Clayton North Carolina
We bought a Zbeast 62 commercial mower in May of 2018. We now just have 22 hours on it because of all the problems we've had from the 2nd time my husband used it to mow.
Last Fall it was at the point that it had to be put in the shop. The only shop they could find was over an ho...
Entity
Categories: Fraud, manufacturer, fraud, products, Taken advantage of consumers, Online orders
3, Report:
#1464071
Posted Date:
Oct 10 2018
GXI OUTDOOR POWER, LLC OWES ME $2,680 for repair work completed and invoiced 18 months ago! Clayton North Carolina
GXI Outdoor Power LLC owes my repair company $2,680 for work completed and invoiced. I was a warranty and service center for them in 2017 and they have 3 outstanding invoices with my company totaling $2,680.00 going back 18 months. I have contacted GXI for the last 18 months along ...
Entity
Categories: New and Used Equipment Seller, equipment part
4, Report:
#1454935
Posted Date:
Aug 04 2018
GXi Outdoor Power This company does not honor it's warranty and has deceptive business practices Clayton NC
I purchased a ZBeast Power mower from the Home Depot in February 2018. I mower was used a total of 00016 hours before the pulley seperated from the deck. I called the customer care center at GXI Outdoor Power GXI Outdoor Power and spoke with Joey who initially took my co...
Entity
Categories: Outdoor Furniture & Equipment
5, Report:
#1439487
Posted Date:
Apr 21 2018
GXI outdoor power Beast/ Stanley Sold me a bad product Clayton North Carolina
Hi, I Purchased a Z-Beast 62 in mower on july 22nd of 2017. I used the mower for a total of ten minutes. The mower has been to two different shops. It is now April, and guess what? My mower is still in the shop. ( 9 months ) and know mower. I finally recieved a call from the shop th...
Entity
Categories: Landscaping, Outdoor Furniture & Equipment
6, Report:
#1407025
Posted Date:
Oct 18 2017
GXI Outdoor Power Will not fix the broken product I received North Carolina Nationwide
I would NEVER recommend buying ANYTHING from this company to ANYONE even my worst enemy. I purchased the Brushmater 3 in. Dia 270cc Feed, Unique and Versatile 3-in-1 Discharge, Chromium Chipper Shredder chipper on June 6 2017 and it would not start. I called the GXI warranty and wen...
Entity
Categories: Outdoor Furniture & Equipment
7, Report:
#1403702
Posted Date:
Oct 02 2017
GXi Outdoor Power - Gordon Jackson GXi Outdoor Power,LLC Sold me a broken mower as a refurbished machine that didn't last 30 minutes Clayton North Carolina
I unfortunately put my trust in my fellow man in October 2-16 and purchased a mower off of Ebay from GXi Outdoor Power so that I could mow my lawn. The mower was delivered, sort of, it was delivered to a shipping hub where I had to go pick it up, on December 17, 2016.
The first ...
Entity
Categories: Hardware & Tools
8, Report:
#1386358
Posted Date:
Jul 18 2017
GXI Outdoor Power DEK Power USA worst peace of equipment I have every bought. North Carolina
This the worst wood chipper that was ever made. I only have 5hrs operation
on this chipper and have had drive belt problems, starting problems, wireing problems. I called the service tel. number 919-550-3221 and tried to work this out. And what I got was It is your problem not ours...
Entity
Categories: Outdoor Furniture & Equipment
9, Report:
#1375466
Posted Date:
May 26 2017
GXI Outdoor Power GXI Outdoor Power manufactured a 62 inch ZBeast commercial mower that repair centers refuse to work on and I purchased this mower and have had nothing but problems after only using it a few times Clayton North Carolina
I purchased 62 inch commercial ZBeast mower made by GXI Outdoor Power and purchased through Home Depot in May 2016 and it was delivered June 2016. I used it a few times in Fall of 2016 then stored it according to manual. In April 2017 I put fresh no ethanol gas in it and...
Entity
Categories: Outdoor Furniture & Equipment
10, Report:
#1334511
Posted Date:
Oct 22 2016
GXI Outdoor Power Purchased a new 62 commercial mower that is complete junk. Company will not offer a refund Clayton North Carolina
I purchased a 62 commercial mower in April of this year. It has broken down four times inside of 31 hours of use, and has spent a combined total of over four months in the repair shop. The big issue it's having right now is shredding drive belts. It has gone through two belts in und...
Entity
Categories: Outdoor Furniture & Equipment
11, Report:
#1332662
Posted Date:
Oct 11 2016
GXI Outdoor Power Bought Beast 54 Lawn Mower 1 year and 5 months ago and it has broken down three times and sat waiting for repairs for more than a year total down time Clayton North Carolina
I bought my Beast 54 Zero Turn through Sears in May of 2015 and took deliverly in July 2015 used the Mower two times and it would not start contacted GXI in August it took them until September to set me up with a service Center who came out in October to verify the starter was ...
Entity
Categories: Outdoor Furniture & Equipment
12, Report:
#1236720
Posted Date:
Jun 19 2015
GXi Uyen Nguyen ( owner). GXi outdoor ripped me off for 3,000 dollars on Z Beast mower. clayton North Carolina
Yes,
I would like to tell the public never have any bussness with GXi outdoor power. They ripped me off for $3,000 on
a Z Beast 54 inch mower. GXi only sells junk that has been sent back to them (lemons).
The mower was not able to mow the lawn one time. It has been in there service ...
Entity
Categories: Infomercial Rip-offs
13, Report:
#1070879
Posted Date:
Jul 29 2013
GXI Outdoor Power, LLC Incompetent staff, service centers and defective equipment Clayton North Carolina
Purchased Stanley 62 zero turn mower in October, 2012. Delivered Nov. 23, 2013. Has been defective since day 1. First choke was not assempled correctly and had to be adjusted. The 2nd time I used the mower, two attempts at starting it drained the battery. &...
Entity
Categories: Outdoor Furniture & Equipment
14, Report:
#1059216
Posted Date:
Jun 14 2013
GXI Outdoor Power Failure to provide warranty service Clayton North Carolina
I purchased a Stanley 5000 watt portable generator on 2/21/2013. It was defective upon delivery. GXI has been attempting to repair the generator for a period of three months. At one point someone at GXI had decided to simply do a changeout and send me another unit. It seems so...
Entity
Categories: Hardware & Tools