1, Report:
#1456704
Posted Date:
Aug 15 2018
Independence Van Lines They subcontracted my move without informing me of change, they did not try to help me get my household goods from subcontractor. Oakland Park Florida
I contracted with Independence Van Lines to move my parent's household goods from Bakersfield, Ca to Eugene, Ore. The day of the move, a van showed up three hours late and only then did I find out Independence had subcontracted the job to D United Logistics without my knowledge or a...
Entity
Categories: Accountability, Advertising / Deceptive, Interstate Movers
2, Report:
#1456612
Posted Date:
Aug 14 2018
D United Logistics I did not contract with this company- the company I did contract with, Independence Movers, subcontracted to D United Logistics (DUL) without telling me- the day of the move, DUL showed up three hours late in an unmarked truck. They then proceeded to demand more money-I wish I had cancelled right there, but it was moving day, we were caught totally off guard. I was told by Independence that the furniture would arrive within 48 hours- because it is such a busy route. DUL said the next week, then when the furniture didn't show, we were told the day after, the next day, for sure the next day, we were told it was on a truck, we were told every lie under the sun- Barbara Kay told me the furniture was in Oregon (being delivered from California) the second week after they took the furniture. That is a lie- when Barbara finally agreed to let us speak to the driver, he was still in California! The stuff never was in Oregon! After waiting the legal 21 business days and no furniture and plenty of lies about its arrival, I finally filed complaints with the FMCSA and BBB. The furniture arrived over a month later- and way over the 21 business days= it didn't even arrive in a D United truck- they used a Budget rental van! Furniture was broken and boxes missing- They lied about delivery, they broke furniture, they lost goods. They took beyond the legally allowed limit to deliver goods. They just continually lied, they damaged belongings, they lost or stole belongings Los Angeles California
We initially contracted with Independence Van Lines for a household goods move from Bakersfield, Ca to Eugene, Ore. Independence then subcontracted with D United Logistics without informing us. The day of the move an unmarked truck, in poor condition, showed up seve...
Entity
Categories: Interstate Movers, Moving, Moving And Storage, Moving Companies