1, Report:
#1523250
Posted Date:
Dec 15 2022
Light in the Box Lightinthebox Lightinthebox.com products shipped were not of same quality as those shown in advertisements published Internet
Lightinthebox shows beautiful clothes and jewelry in their ads, such as evening dresses, etc. What they ship and sell is entirely different and made of fabric similar to that used in cheap T-shirts. Ordered and received a jeweled, silver unicorn pendant, which in their ads looks...
Entity
Categories: clothing
3, Report:
#1495274
Posted Date:
May 15 2020
Lightinthebox.com They ignore my mails and act like they don't understand that I want a refund Bejing
They act like they are stupid and don't understand the problem. I've been trying to get a refund for months but they ignore what I'm writing and act as if I was unhappy by the delay and apologize for the delay, even though the product returned to them months ago. Obvious bogus compa...
Entity
Categories: Refund refusal, failure to process refund
4, Report:
#1489554
Posted Date:
Dec 26 2019
Premier WIGS AKA: LightInTheBox.com Sent the same product china china
I ordered and paid for two wigs from Premier Wigs via LightInTheBox.com.... this company is a rip-off
Do not buy from this website ... ordered a 150% and a 180% density wig, each wig sent was 130% AND the same exact WIG!!!! - - - - I spent closse to $400.00 for absolute MESS!!!...
Entity
Categories: WIGS, hair and wigs
5, Report:
#1484208
Posted Date:
Aug 29 2019
Light in the box lightinthebox.com Refuse refund for undeliverable package Seattle Washington
I order shirts online from this company. I contacted this company 3 times. the last time i provide shipping information proving the package was not delivered. The still refused to give a refund. The customer service department have no clue to what they are doing. They keep asking me...
Entity
Categories: Online Retailers
6, Report:
#1473700
Posted Date:
Feb 17 2019
Lightinthebox.com I purchased 3 jackets from this company that did not fit and they sent the to me it was the wrong size. I tried to email them back for a refund, because they do not have any way to contact them by phone, they only wanted to refund half of my money and made it extemely hard to get that back.
The jackets claimed to be the size i requested but when i received them, they were too small, wrong size. Although i told them through email tha the sizes were too small, they still fefuse to give me a full refund. I would stay far away from this company as possible because on...
Entity
Categories: Retail Stores Internet
8, Report:
#1424215
Posted Date:
Jan 21 2018
LightInTheBox.com, MiniInTheBox.com, Refuse to refund items that were sent incorrectly by them... wrong sizes, wrong colors, bad quality defects. Seattle Washington
After over 10 back and forth emails through their web form, they keep stalling and stating wrong refund amounts,a different item each email and have requested photo proof of bad measeurements, state wrong information, etc. The supervisors are a seperate email form, but they are in c...
Entity
Categories: general sales of various stores, Online Retailers
9, Report:
#1419739
Posted Date:
Dec 29 2017
Lightinthebox They took my money and i never got the item i ordered. other Beijing
I ordered a wig on November 11th 2017. According to the company the item was shipped November 18th 2017. When I saw that it has been a month since my item was shipped. I submitted a customer complaint
Their response was Thank you for shopping with us. However, in case of bad weat...
Entity
Categories: Online Retailer
10, Report:
#1361296
Posted Date:
Mar 13 2017
Light in the box Lightinthebox.com China Internet
I was ripped off, ordered a 16 inch Brazilian human straight full lace wig for $200+ I received 12 inch Yaki curly wig No customer service number They gave me the run around with my shipping just to send me a $16.99 wig that I paid $200+ for. Customer Service is taking their ...
Entity
Categories: Attorney Generals
11, Report:
#1294387
Posted Date:
Mar 18 2016
lightinthebox ,lightinthebox.com US Address:808 Howell St #300Seattle, WA, 98101 US EIN: 46-4354332 China Address:Diantong Shidai Guangchang, Building #2 Suite D7 Jiuxianqiao Beilu, Chaoyang District, Beijing, China this company is infringing U.S. registered copyrights and trademark Seatle and China Internet
LightintheBox.comUS Address: 808 Howell St #300 Seattle, WA, 98101 US EIN: 46-4354332 China Address: Diantong Shidai Guangchang, Building #2 Suite D 7 Jiuxianqiao Beilu, Chaoyang District, Beijing, China The subject web site, Lightinthebox.com, is running a scam internet busine...
Entity
Categories: Beauty Products
12, Report:
#1225939
Posted Date:
Apr 30 2015
light in the box lightinthebox.com Run the other way! china Internet
Literally spent hours trying to get an order together for this site that was offering extraordinary deals on clothing. When I tried to place the order for a sale that was going to expire in 19 hours, my perfectly good credit card was denied. Called my card comp, nothing ...
Entity
Categories: Clothing Stores
13, Report:
#1156729
Posted Date:
Jun 23 2014
lightinthebox.com Never Received Merchandise; No Customer Service China Internet
Site shows merchandise shipped, indicates wait 10 to 20 days for arrival. 22 days since shows shipped. No place on website to interact with someone, chat is reserved for sales only. No response to request for confirmation of delivery. Unable to get credit for purchase, wil...
Entity
Categories: Audio & Electronic Retail Stores
14, Report:
#1137226
Posted Date:
Apr 08 2014
lightinthebox.com Fraudulent! Accepted Money without sending products! China Internet
I ordered three dresses for my mother off of the website www.lightinthebox.com, for her 40th Wedding Anniversary, on March 24th/2014. I recieved two emails on the 24th. The first was a conformation email, the second was a conformation of payment received. I thought all was good, and...
Entity
Categories: Clothing Stores
15, Report:
#1129826
Posted Date:
Mar 11 2014
Lightinthebox.com Do not buy anyhting from this website!!! China
This is a fraud it is so obvious! I ordered a big order, I had to cancel it and I let them know as soon as possible; 2 days later.They never canceled the order, sent the stuff like they didn't know and then I had to send all the products back & never got refunded; plus I paid fo...
Entity
Categories: Clothing Stores
16, Report:
#1129595
Posted Date:
Mar 10 2014
light in the box ebay id- litbinthebox Ebay Return Scam - no replacement, no refund, out of pocket $430 ShenZhen Bao’an
Purchased a car stereo from ebay seller litbinthebox in november 2013. Supposed to have 1 year warranty as per item description.Was very happy with it for about 2 months, knew ebay feedback period would expire in around a month so i went ahead and left positive feedback as one ...
Entity
Categories: Car Stereos & Alarms
17, Report:
#1038119
Posted Date:
Mar 26 2013
Light In The Box There is other affiliated companies and light in the box offers no phone or fax! Refund Scam!! Deceptive!! Poor service! No contact other than email or live chat! Internet
Here is what light in the box sent me, and my responses... As you can see the message I received from them was Aldo sent in the same day they withheld my money!!Ticket ID: 3019723
Order Number: 1303070104215686 View order details
Order Date: March 07, 2013
March 07, 2013 11:...
Entity
Categories: BBB Better Business Bureau
18, Report:
#909399
Posted Date:
Jul 10 2012
LightInTheBox.com Sold DEFECTIVE ePads -Android 2.2 Tablets, Internet
I ordered on March 30th 2012 an ePad -Android 2.2 Tablet with 8inch Touchscreen + WIFI + 3G Capability for my 1 year daughter so we can use together. I received it and initially the Tablet seemed it had bugs, would not navigate well and difficult to download videos. I became overwhe...
Entity
Categories: Computer Mail Order
19, Report:
#900490
Posted Date:
Jun 20 2012
Light in the Box Refund Me Internet
I ordered a customized dress and put in the wrong measurement for the bust line. I put in a cancellation request within 2 HOURS of purchase via Paypal. I had to go on lightintheboxs facebook page, twitter, pre-sale Live Chat representatives, and several emails such as feedback@light...
Entity
Categories: Miscellaneous Companies
20, Report:
#900494
Posted Date:
Jun 20 2012
Light in the Box Refund Me , Internet
I ordered a customized dress and put in the wrong measurement for the bust line. I put in a cancellation request within 2 HOURS of purchase via Paypal. I had to go on lightintheboxs facebook page, twitter, pre-sale Live Chat representatives, and several emails such as feedback@light...
Entity
Categories: Miscellaneous Companies
21, Report:
#784526
Posted Date:
Dec 15 2011
LightInTheBox.com Jin Wei, Customer Relationship Manager TOTAL SCAM: BAIT AND SWITCH, NO CUSTOMER NUMBER TO CONTACT!!! Internet
This company is a complete scam. The information they disclose tointerested shoppers is completely different from the information that is disclosed once purchases are made.I was looking to purchase 2 dresses for an event I have on October 13, 2011. Prior to entering my credit card i...
Entity
Categories: Bait-and-Switch
22, Report:
#622974
Posted Date:
Jul 20 2011
Lightinthebox.com Yu Zhi Young My order was sent and did not match in color at all. They say they stand behind their company, but it must be behind the great wall of China!! su Zhou js, Internet
I placed an order for a wedding dress, shoes, and purse that were all to be champagne. When the order arrived, the dress was was a bile colored tan, the shoes were off white, and the purse light pink. The person packing the order should have seen right then that they did...
Entity
Categories: Bridal Shops
23, Report:
#752023
Posted Date:
Jul 13 2011
Light in the Box Lightinthebox.com Do not buy anything from LightintheBox.com , Internet
Buyer beware, they are scam artists. They take your money and never send you the product you ordered. I lost almost $300 to them. I've never dealt with any company like their's. If you'd like more info on why they are so bad, contact me (((REDACTED))) gmail.com).
Esta compania es...
Entity
Categories: Clothing Stores
24, Report:
#715303
Posted Date:
Jul 12 2011
lightinthebox.com light in the box, lightinthebox Deceptive Business Practices Internet
I wanted to purchase an iPhone 3G backside case. The description did not indicate a color, but the pictures clearly showed white. The case that arrived was silver. Granted I should've been more careful, but the pictures should not have been so deceptive.The case was also horribly ch...
Entity
Categories: Miscellaneous Electronics
25, Report:
#728436
Posted Date:
Jul 12 2011
lightinthebox.com sent me wrong product , no refund and deleted my account Internet
took over a month to get my order. 1 item failed and they asked me to return it. I did and waited another month with no response so I contacted them. They said they would ship me my replacement and so I waited another month then they shipped me the wrong item. Now they wont respond ...
Entity
Categories: Internet Fraud