1, Report:
#1464596
Posted Date:
Oct 15 2018
The Neat Company 5 years of credit card fraud Philadelphia Pennsylvania
I bought a scanner from the Neat company in 2013. After that, they started charging my credit card $14.99 per month, and have continued that since 2013. I never authorized any charges beyond the price of the scanner. I just found this out recently and called the Ne...
Entity
The Neat Company
Categories: accessories
3, Report:
#1385011
Posted Date:
Jul 12 2017
Neat Company Product does not work Internet
I had purchased a Neat scanner several years ago. The advertising touted all the things that this could do. It was claimed you could scan business cards and it would enter that info into an address book, scan receipts and bills in and it would enter that information in ad...
Entity
Neat Company
Categories: Miscellaneous Electronics
4, Report:
#1373251
Posted Date:
May 15 2017
Neat Company - Neat My files are being held hostage! Philadelphia Internet
These people should be shot! I bought my scanner in 2011 and subsequently got all software upgrades free. I enjoyed using it even though it wasn't perfect and I continually lost my files. Just recently I had a bad virus and had to reinstall my Windows. I therefore lost all my applic...
Entity
Neat Company
Categories: Miscellaneous Companies
5, Report:
#1336650
Posted Date:
Nov 04 2016
The Neat Company Disgraceful Tech Support and Customer Serevice Philadelphia Pennsylvania
The Neat Company and their highly underperforming receipt logging software has turned to utter garbage.
The company moved from their desktop one time purchase product to a monthly-fee web-based software which has been a nightmare since the first day they launched it. There is not me...
Entity
The NEat Company
Categories: Computer Software
6, Report:
#1327708
Posted Date:
Sep 12 2016
The Neat Company Neat, Cloud Neat, Neat Company,Neat Organizing Software, Neat Software rip off, keep on charging for cancelled service, no reply to emails, no live person to talk to, 1601 Market Street # 3500, Philadelphia, PA 19103 Pennsylvania
Contacted this Company on January 10 , 2016 about having signed up for the wrong plan and wanting to cancel. Reply was not informative and only contained a link http://www.neat.com/helpcenter/returncancel/ to cancel the account. When trying to log in it showed that account...
Entity
The Neat Company
Categories: Computer Software
7, Report:
#1320143
Posted Date:
Aug 02 2016
The Neat Company Neat, Neat.Com The Neat Company - Sync Issues, Lost Data, Wasted Time, etc. - Anything but simplified Internet
Neat Co.has not delivered a reliable system, nor have they backed up there products or services.
Three years of equipment failures and software issues resulted in unrecoverable data loss, unnecessary equipment upgrades, multiple backup libraries each having various corupt files,...
Entity
The Neat Company
Categories: Internet Services
8, Report:
#1299170
Posted Date:
Apr 11 2016
The Neat Company Unauthorized Charges to Credit Card. Received 30 Cloud trial and cancelled once they charged my account, the credit card was reissued with a new expiration date, though Neat found a way to start charging card again. I believe they kept trying until they came up with the right date it's the only way they could have started charging my card again after a year. Internet
My boss had me order the Neat scanner using my personal credit card which was reimbursed by the company and with the devise came a free month of cloud services. After the month I noticed my card was charged $14.99 so logged into the account, emailed Neat and cancelled services.
Ab...
Entity
The Neat Company
Categories: Internet
9, Report:
#1248021
Posted Date:
Aug 12 2015
The Neat Company They say I owe money I do not owe Philadelphia Pennsylvania
They called my office multiple times a day. The caller ID says 800 service so I never answer, they also never leave a message. After months of this, starting back in January, I looked up the number via google, which list it as The Neat Company.
When I called the number back they sai...
Entity
The Neat Company
Categories: Computer Software
10, Report:
#1216153
Posted Date:
Mar 16 2015
Neat Company Fraud Charges to my credit card. I never ordered this product but they continue to charge. Philadelphia Pennsylvania
Recurrent fraudulant charges! Never ordered this product! I never used a credit card and I do not know how they got this???
I noticed charges from the Neat Company on my credit card statements in 2012. I have tried to contact them several times to dispute these charges. I contacted ...
Entity
Neat Company
Categories: Miscellaneous Office Services
11, Report:
#1211654
Posted Date:
Feb 25 2015
neat company Neat Scanner Defective Nationwide
We have been using a Neat company scanner for the last couple of years. The company has replaced it 3 times, even though it was out of warranty. However, it has been unreliable, which is why they replaced it, and lately the software has been acting strangely.While the equipment and ...
Entity
neat company
Categories: Computer Software
12, Report:
#1209044
Posted Date:
Feb 14 2015
The NEAT Company 8/24/14 purchased machine supposed to have 30 day free trial of Cloud, did not sign up for it immediately, but 9/23/14 was charged for it, not even an entire 30 days. Filed complaint with the BBB after multiple attempts to contact them and no respones, after that they so called tried to help however they remoted into my computer GAVE ME A VIRUS my computer totally whiped out now have to use someone elses. They told the BBB that they were refunding me money but it was not me, not my name, not my email address nothing. Philadelphia PA
Then when I pointed that out, they still stated that I was gettting a refund. When they remoted my computer they said IF they could not fix it I would get 100% refund, they not only did not fix it, they deleted my files for the 2015 year, and my entire computer crashed within 3 days...
Entity
The NEAT Company
Categories: Computer Software
13, Report:
#1208177
Posted Date:
Feb 10 2015
NEAT Company Reached out to obtain a replacement cord for my Neat copier. Found that I could obtain a cord for $4.95.. I ordered the cord and then came the shipping charges which were $9.95. This seemed a little stiff but I okayed it since I cannot use the Neat copier without the cord. When I checked my credit card I find that they have actually charged me close to $19.00 in total charges for the $4.95 cord. Somehow the $9.95 shipping charges jumped higher than what was outlined on the original invoice. I tried to contact them on line multiple time in multiple ways. You simply cannot reach this company. Evidently something managed to go through somewhere because a mysterious little e-mail appeared this morning stating that if I gave them and incorrect address or zip code, that shipping charge could change. Now I ask you WHY would I give them an incorrect zip code or incorrect address if I actually want to receive THAT CORD? This company is not really dealing with the public in a truthful way. I haven't check them out with BBB but may end up filing a complaint in the end over this excessive chargge. Philadelphia Pennsylvania
I reached out on line to ask if anyone knew if I could obtain a replacement cord for my Neat copier. I have misplaced mine in a recent move. I received an answer to contact NEAT. I dd this and ordered a replacement cord for $4.95 through the NEAT Company, After placing the o...
Entity
NEAT Company
Categories: Miscellaneous Electronics
14, Report:
#1165178
Posted Date:
Jul 26 2014
SnarfDogZ SnarfDogZ T-shirts Purchased a t shrit. Have since been charged $7,000. They are using printful.com, shopify.com the neat company and many other to rip you off. DO NOT BUY FROM THIS COMPANY!!! Orlando Florida
After making a simple t shirt purchase for $28 I have since been charged nearly $7,000 through unsolicited transactions. Snarfdogz is using names like shopify, the neat company, printful, Skins t shirts, PAPA John S, Drive, and Brighthouse.
They will charge your credit card repea...
Entity
SnarfDogZ
Categories: Internet
15, Report:
#1162967
Posted Date:
Jul 18 2014
Neat Company Continued to charge my account $14.99 a month since 2012 when I requested them to stop. Philadelphia Pennsylvania Internet
I purchase this item in 2012. The company offered the cloud for free the first month. I requested this not to be placed on my account. I was informed the had to but, I could cancelle at any time. I did in fact call back to cancell. Well this is still being charged to my account in 2...
Entity
Neat Company
Categories: Miscellaneous Electronics
16, Report:
#1124487
Posted Date:
Feb 18 2014
NEAT COMPANY PLEASE STAY AWAY FROM THIS COMPANY --I WILL PAY $$ TO ANYONE THAT CAN GET A DIRECT CONTACT NUMBER TO ANY UPPER MANAGEMENT PERSON PHILADELPHIA Pennsylvania
Do not use this company's product -- I will elaborate later but PLEASE --if anyone can find a good number directly to an officer of the company or board of director , it would be greatly appreciated. GOOD LUCK TRYING TO FIND ONE !!
I have been searching for 10 days trying to ge...
Entity
NEAT COMPANY
Categories: Miscellaneous Office Services
17, Report:
#1120020
Posted Date:
Feb 01 2014
The Neat Company Neat will not let me upgrade paid software without compromising confidential data Philadelphia Pennsylvania
I bought my Neat protable scanner several years ago. It came with a CD and I installed the software on a computer that, for security reasons, does not connect to the iinternet. When I tried to upgrade it would not do so because there is no internet connection. After running around w...
Entity
The Neat Company
Categories: Computer Software
18, Report:
#1117068
Posted Date:
Jan 20 2014
Neat Company Neat scanner purchased cant be used due to software and sever problem Philadelphia Pennsylvania
I purchased a brand new Neat ND-1000 scanner and software this weekend at Office Depot to help get organized for tax season. I purchased the PC version and loaded the software on my Windows 7 64 bit PC. Intitally when I logged on for validation of the software it ran for minutes and...
Entity
Neat Company
Categories: Computer Software
19, Report:
#1110717
Posted Date:
Dec 27 2013
Neat company Do not sign up for the free cloud trial they do not cancel it unless you can prove you called but they refuse to send confirmation Phildephia Pennsylvania
We purchase the neat reader and signed up for the free cloud trial. the reader is not Israel friendly and does not read long receipts well and many long receipts need to be feed three or four times before it reads it. With only a 30 day guarantee we are stuck with it. After about ...
Entity
Neat company
Categories: Accounting
20, Report:
#1055101
Posted Date:
May 30 2013
The Neat Company This company drew monies from my bank account event though I was paying tehm on a monthlky basis Philadelphia Pennsylvania
I purchased a neat desk scanner in December of 2012. The Neat Company began taking money out of my account two weeks later. They continued to take moneies until May of this year. They sent a final demand lette. May 20th even thought they took out the continuing payment) making i...
Entity
The Neat Company
Categories: Credit Card Fraud
21, Report:
#1041679
Posted Date:
Apr 08 2013
The Neat Company RipOff Fraudulent Collection Letter Threats Related to Purchase NEVER MADE by ME (different person) Philadelphia, Pennsylvania
The Neat Company sent a COLLECTION LETTER to my address but to a different person.The COLLECTION LETTER alleges a debt owed to them and demands payment within 10 days.
I have never purchased ANYTHING directly from The Neat Company although I have purchased elsewhere.
Entity
The Neat Company
Categories: Miscellaneous Electronics
22, Report:
#1018865
Posted Date:
Mar 04 2013
The Neat Company Mr. Jim Foster, Ms. Tonya Zweir, Mr. Rick Carraghar. Mr. Harris Romanoff Owner of Bella Dog Training. For the past two years I've used the Neat system to scan copies of all my receipts on business, medical, and home finances. I was instructed by the Neat Website to updat Philadelphia, Pennsylvania
I bought the Neat filing system to scan my business, medical, and home financial receipts for all my tax purposes for the past 2 years. Upon opening up my Neat Filing system last, I was instructed by the Neat Website to update my Neat system in order to proceed. Upon fol...
Entity
The Neat Company
Categories: Infomercial Rip-offs
23, Report:
#953869
Posted Date:
Oct 11 2012
1&1 Internet 1and1.com They never serviced my account, but only after I had been with them did they want to converse about billing. Chesterbrook, Pennsylvania
1&1 Internet seemed like a pretty neat company until I realized that they could care less that I wanted to interface with them about my website. It seems like they were in a distant land far, far away when I wanted some communication with them. I hesitated to s...
Entity
1&1 Internet
Categories: Credit Card Fraud
24, Report:
#876171
Posted Date:
May 03 2012
The Neat Company Neat, Neat Receipts, Neatworks Harassed for payments for a machine I bought somewhere else. Philadelphia, Pennsylvania
This Rip Off is simple. This company is sending collection letters for items that were purchased somewhere else. This is one of the lowest scams out there. You purchase your product through Amazon or eBay, then go to Neat to register it. Next thing you know, they send you a very agg...
Entity
The Neat Company
Categories: Questionable Activities
25, Report:
#845450
Posted Date:
Feb 27 2012
Neat Receipt The Neat Company defective product, zero customer service Philadelphia, Pennsylvania
Ordered Neat Desk for MAC from their website.. huge mistake. Cost $400. Another $34 to express ship. Spent 1/2 a Saturday trouble shooting this scanner. No paper detected no matter what i did. Read every forum and help menu but nothing on this. Uninstalled software, unplugged, resta...
Entity
Neat Receipt
Categories: Miscellaneous Electronics