2, Report:
#1490960
Posted Date:
Jan 28 2020
NET10 wireless service wrongful termination They terminated my service and took minutes previously purchased.
After using my phone for ten years with this provider, I tried to add air time so my plan would not be canceled and was informed that my phone was not compatible with their system, so they would not add any air time.
I used the phone for two more days, so I know it was still wo...
Entity
NET10 wireless service wrongful termination
Categories: CELL PHONE SERVICE PROVIDERS
3, Report:
#1453103
Posted Date:
Jul 24 2018
Net10 wireless company Made an order and still has not been sent out Internet
I ordered 2 phones with phone cards on July 10 told 3 day delivery, the 19th I called back was told there was a mix up hadn't been sent, told me they would resend. It's 24th I still haven't received my order, I call them again to be told again there was a mix up and they haven't bee...
Entity
Net10 wireless company
Categories: Mobile phone company
4, Report:
#1433500
Posted Date:
Mar 09 2018
Tracphone dba NET10 Wireless Tracphone, Safelink, Walmart Family Phone, straight Talk Attempted to extort money from me to port my number to another company Miami Florida
I wanted to port my wifes phone number to Cricket Wireless. She had used up her minutes and time 2 days ago so that we wouldn't be wasting money. They refused to release the number unless I bought another month of service, that I would have immediately lost when we switched companie...
Entity
Tracphone dba NET10 Wireless
Categories: Cellular Phone Companies
5, Report:
#1423324
Posted Date:
Jan 16 2018
Net10 wireless tracpone sent wrong cell phone Miami Florida
I was sent the wrong phone I ordered a similar phone but with the 5 screen and was sent the sister phone with the 4 screen. When I contacted Net 10 they were willing to replace the phone with me paying a additional service card for 35.00. Even after explaining to them that I do not ...
Entity
Net10 wireless
Categories: Cellular Phone Companies
6, Report:
#1241204
Posted Date:
Jul 11 2015
Net10 Wireless Downgrade Ripoff Internet
Because I wasn't using my Unlimited $50.00 Monthy Plan and wanted to go back to my basic 20.00 basic plan on a phone I had used with Net10 in the past.
When I called customer service and explained to the repersentitive what I wanted to do. He said that they could transfer back to ...
Entity
Net10 Wireless
Categories: Cellular Phone Companies
7, Report:
#1209797
Posted Date:
Feb 17 2015
Net10 Wireless owned by Tracphone, Inc. Net10 Cut Off My Service, Repeatedly Lied to Me, and Charged My Account Without My Permission Miami Florida
On Jan. 5, 2015, I purchased 200 minutes from the Net10 website. A week later, I got an Unregistered SIM message on my phone and it stopped working. I called them and also contacted them through Facebook. They told me that they were sending me a new SIM card, which they did, but it ...
Entity
Net10 Wireless
Categories: Cellular Phone Companies
8, Report:
#1142511
Posted Date:
Apr 29 2014
net10 wireless they refuse to send a replacement phone Internet
I ported my number to net10 after being told that the LG Dynamic that I purchased in wyoming would work in alaska. As soon as I arrived in alaska it didn't have service. I called net10. They have insisted that it should be workig. I got the easy exchange plus phone plan. I have call...
Entity
net10 wireless
Categories: Cellular Phone Companies
9, Report:
#1125926
Posted Date:
Feb 24 2014
Net10 Wireless TracPhone Debit Card Fraud Internet
Net10 is a rip off artist. I tried to purchase airtime and they claim my debit card declined 4 times. Turns out they actually charged me twice. I talked to the bank and all net10 has to do is fax a statement to them (I provided them the fax#) saying they wont try to claim that money...
Entity
Net10 Wireless
Categories: Cellular Phone Companies
10, Report:
#1123081
Posted Date:
Feb 12 2014
Net10 Wireless, Inc. subsidiary of Tracfone Sold me 2 phones unable to make calls, lost 8-yr old number, hours on phone w/ co, refused to issue a refund. Miami Florida
Entity
Net10 Wireless, Inc.
Categories: Cellular Phone Companies
11, Report:
#1069130
Posted Date:
Jul 22 2013
Net10 Wireless Net10 Wireless Prepaid $50 Unlimited, $60 Unlimited, Talk, Text, MMS and Web Rip-off me, I didn't get the service I've paid for it Miami Florida
I have 3 accounts with Net10 plus I was adding one more. I port all my family phone number from other carrier to Net10 because they are offering $50 unlimited Talk, Text & Web plus Family plans with auto pay which was suppose to save me little-bitt of money but when I star using int...
Entity
Net10 Wireless
Categories: Cellular Phone Companies
12, Report:
#1044432
Posted Date:
Apr 19 2013
Net10 Wireless TracFone sold me a crappy phone Miami, Florida
I called Net10 customer service on 4/16/2103 because my phone has been messing up. The agent that I spoke with was not very nice and didn't seem as if she cared to help me.
After trying all the trouble shooting options she advised me that I needed a replacement phone. The agent ...
Entity
Net10 Wireless
Categories: Cellular Phone Companies
13, Report:
#1017082
Posted Date:
Feb 20 2013
Net10 wireless decieved Internet
I purchased a net10 package last month that advertises bring ur own phone. I was not aware that I would not be able to send pictures or access the web by not using their phone.
So I was stuck with a 50.00 unlimited plan that advertises talk, text, and web.. but all i could ...
Entity
Net10 wireless
Categories: Cellular Phone Companies
14, Report:
#1004446
Posted Date:
Jan 28 2013
![](https://www.ripoffreports.com/report-images/45*34/docs/851619b5-e9dc-4008-89fd-c723a50acc76.png)
Net10 Wireless Customer support very BAD.... Hello everybody! I work at cellular Store for about 5 years, and been working for many other Unlimited Prepaid companys out there in the market, Internet
Hello, i work at Cellular store for about 5 years, and i do got all kind of experience on cell fones, but never until today with NET10 wireless customer service, what bothers me most is that you give up for customers and that one must take care of them, i call customer ser...
Entity
Net10 Wireless
Categories: Cellular Phone Companies
15, Report:
#1000877
Posted Date:
Jan 22 2013
Net10 Wireless Net10 The wireless service that lies and never gives you a service! 3 weeks and still no sim card! Miami, Florida
Three weeks ago, I purchased a net10 sim card and attempted to leave my current cell phone carrier to save money and switch to net10. I already had an iphone 4 and a number I wanted to keep. I did the port online to do the switch. My phone came on and worked for a few hours but went...
Entity
Net10 Wireless
Categories: Cellular Phone Companies
16, Report:
#997264
Posted Date:
Jan 15 2013
![](https://www.ripoffreports.com/report-images/45*34/docs/35603a7d-28b7-451e-a61d-795d7db048b6.png)
Net10 Net10 Wireless Services Horrible! No Good! Terrible Company! Miami, Florida
This company is the worst wireless service company ever! Each time we have an issue; we call the customer service number and receive absolutely no solutions. We know that the representatives are reading scripts but do not actually solve any issues. I understand if per...
Entity
Net10
Categories: Cellular Phone Companies
17, Report:
#974615
Posted Date:
Nov 27 2012
net10 wireless trac phone wireless working prepaid phone misteriously deactivated, missing money and terrible customer service medley, Florida
Fri Nov 23, 2012 12:54 am: I have never been so disapointed in my life. its been three days and i still cannot even use my phone i just bought about a month ago. all i wanted to do was reactivate it and put my 45.00 card on. its been such a hassle. ive talked to 7 reps a...
Entity
net10 wireless
Categories: Bait-and-Switch
18, Report:
#841174
Posted Date:
Feb 18 2012
Net 10 Wireless Trac Phone Inc steals phone airtime with bogus promotion deals, Internet
I had a net10 wireless phone with 2297 minutes of airtime. The only store with airtime cards in my town had only one card left when I needed to add airtime. I have to add airtime every 30 days with a $20, 200 minute card. The store had a $25 750 minute card that had to be added ever...
Entity
Net 10 Wireless
Categories: Cellular Phone Companies
19, Report:
#754668
Posted Date:
Jul 19 2011
net10 WIRELESS TRACFONE WRONG PRODUCTS BUT NO REFUND AND BUSY CUSTOMER SERVICE LINE Internet
This company used to market its anti-ripoff imagein the media. Because of Net10's customer-centeredmessage, in February 2011, My family beganto use a net10 phone and purchase its monthly plans. For the past s...
Entity
net10 WIRELESS
Categories: Telephone Companies
20, Report:
#751040
Posted Date:
Jul 09 2011
Net10 Wireless Net10 July 2011 How Can ANY Business Survive This Way? Miami, Florida
Background, I have a Net10 flip phone, originally purchased on HSN, had it activated with no problems in 15 mins. I Decided to upgrade the phone to an LG900 last Friday, July 1, 2011 on the Net10 website. I got a LG900 phone with a charger and a card for unlimited month. Phone arriv...
Entity
Net10 Wireless
Categories: Cellular Phone Companies
21, Report:
#747969
Posted Date:
Jul 01 2011
Net10 Net10 Wireless Poor Customer Service, Loves to Give Runaround, Sends bad SIM Cards; Denies Wrongdoing Miami, Florida
I want to let Net10 know that I was not able to get the unregistered SIM card issue resolved with my phone. This is due to the incompetence of Net10s customer support, most of them who can barely speak English. I refuse to pay for Net10s company's mistakes and keep be...
Entity
Net10
Categories: Cellular Phone Companies
22, Report:
#715610
Posted Date:
Apr 09 2011
NET10 Wireless Crap Equipment; Crap Service! Miami, Florida
It was supposed to be a GREAT deal--a new NET10 phone with all the modern features on sale. I thought, maybe the problems I had with the old NET10 phone were because the phone itself was one of the least expensive. I'll spend a bit more so I can get a better phone. Ha! All I wanted ...
Entity
NET10 Wireless
Categories: Cellular Phone Companies
23, Report:
#582933
Posted Date:
Mar 19 2010
Net10 Wireless tracfone net10 ripped me off, not only 1 time.. but twice. steal money from customers Internet
i had service with net10. my net10 phone stopped working for no reason. it had 377 airtime minutes on it when it just stopped working. i went to the store and purchased a new net10 phone and went home to activate it and have my 377 minutes transferred to my new, working net10 phone....
Entity
Net10 Wireless
Categories: Cellular Phone Companies
24, Report:
#1034761
Posted Date:
Oct 27 2008
Net10 Wireless - TracPhone, Phone does not work Miami Florida
Bought a 60 minute air time card at a local Radio Shack last Sunday, 10/19/2008 as prepaid wireless service was expiring on 10/24/2008. Clerk at Radio Shack added the minutes and phone display said service was good until 2/19/2009. On Wednesday, I got a text message that service w...
Entity
Net10 Wireless - TracPhone
Categories: Cellular Phone Companies
25, Report:
#373723
Posted Date:
Sep 17 2008
Net10 Wireless Net10 Does Not Honor Minutes You Purchase Miami Florida
Previously we had difficulty with Net10 taking away money when the phone wasn't used. Such as no sending out messages but taking away the money as if the message was sent. They also have not honored the minutes that were left on the telephone and the new phone card was instated. ...
Entity
Net10 Wireless
Categories: Cellular Phone Companies