1, Report:
#1419607
Posted Date:
Dec 28 2017
REGENCY FURNITURE They are scammers my order has not been delivered and there is no one there with answers. Brandywine Maryland
I went into the store after Thanksgivingfor there sales, the saleman was good. However after that the ball just went down hill afterwards.
The store was given out free deliveryer with your purchase. They never tell you that when you place the order and they check the system nothing ...
Entity
REGENCY FURNITURE
Categories: Rental Stores
2, Report:
#1409739
Posted Date:
Oct 31 2017
Regency furniture Was told verbally for extra$ it would be a 5 yr warranty. When called about it they would not honor warranty
Bought furniture was told for an additional 100.00 it would cover a 5 yr warranty that included coming to clean the furniture if any stains including bodily fluids & pet stains,(even though furniture is black & micro fiber) springs pertruding, electrical (the electrical was the main...
Entity
Regency furniture
Categories: Furniture & Furnishings, Furniture Manufactures
3, Report:
#1405198
Posted Date:
Oct 09 2017
Regency Furniture Marlo Furniture Purchased furniture 7/2/17; delivered 8/2/17; notified company reclining sofa came apart 9/29/17 Brandywine Maryland
On July 2, 2017, went to Marlo Furniture to purchase a living room group. At that time, Marlo advertised their 4th of July Sale as Buy one room, get one room of equal or less. Nowhere in their ad did they mention what a room group consisted of. Upon making my selec...
Entity
Regency Furniture
Categories: Furniture & Furnishings
4, Report:
#1359600
Posted Date:
Mar 03 2017
Marlo's Furniture in Laurel, MD Owned By Regency Furniture Very Bad Service and Rude Manager Name Rudy Laurel Maryland
The concerns/issues w/ Marlo’s Furuniture:
Received the incorrect order
Rude Manager
Inappropriate looks by the delivery man
Company requesting my mother to spend more money for an issue they caused.
Detailed Description of What Occurred:
On January 4, 2017, DM and KN came in...
Entity
Marlo's Furniture in Laurel, MD
Categories: Furniture & Furnishings
5, Report:
#1296531
Posted Date:
Jul 18 2016
Marlo furniture Lenita Anderson-JacksonDivine NchamukongMoe SCAM refused correct damaged goods bait switch on prices Rockville Maryland
On September 30, 2015 I visited the sales floor at Marlo Furniture of Rockville. The horrible experience and unprofessionalism started the moment I walked in the door. When I arrived no one wanted to help. I proceeded to pick out the items that I was interested in ordering and final...
Entity
Marlo furniture
Categories: Unusual Rip-Off
6, Report:
#1281122
Posted Date:
Jan 20 2016
Regency Furniture - Fredericksburg, VA Poor Customer Service Fredericksburg Virginia
I am not even sure where to begin with this ...we ordered furniture from Regency on 10-31-2015 and was told that delivery would be the next week.
I was very happy as I wanted to get new furniture for the holidays. The next week the delivery drivers came to deliver furniture and all ...
Entity
Regency Furniture - Fredericksburg, VA
Categories: Furniture & Furnishings
7, Report:
#1243221
Posted Date:
Jul 21 2015
![](https://www.ripoffreports.com/report-images/45*34/docs/r1243221-167onm-5lymjqfoa4.png)
Regency Furniture Largo MD Poor customer Service and Poorly Made Furniture Largo Maryland
Regency Furniture Store-Largo MD: Purchased a dining room pub height set along with the insurance offered less than eight months ago from today (7/23/15). Within two months (not using the set yet) the front foot railings broke on two of the chairs along with the si...
Entity
Regency Furniture Largo MD
Categories: Manufacturers
8, Report:
#1229813
Posted Date:
May 18 2015
Regency Furniture Fredericksburg, VA Regency Furniture They won't care about you! Fredericksburg Virginia
Ok so what we have here is one of those stores that does not know what customer retention means. So that translates into horrible customer service, and into say anything you want, we won't listen policy. They are in just for the money. We purchased a bedroom set back in April 11 and...
Entity
Regency Furniture Fredericksburg, VA
Categories: Furniture & Furnishings
9, Report:
#1218477
Posted Date:
Mar 27 2015
Regency Furniture Bad Customer Service, No Return Policy Brandywine Maryland
Horrible customer service, a rip off! We purchased a media center for our family room which was picked up at their warehouse. My husband was asked to inspect it, which he did. When he got home we opened the entire box and unpacked the glass shelves that were ...
Entity
Regency Furniture
Categories: Furniture & Furnishings
10, Report:
#1217432
Posted Date:
Mar 22 2015
regency furniture This store is very poor in everything, Poor customer services, Poor Quality furniture, Poor Delivery, Poor pricing. they not trustful worthy. they promise to deliver certain quality furniture and instead delivered a POOR quality items and refuse to take responsibility of their actions.this business build in schema people and by all mean they are just a bunch of thieves Woodbridge Virginia
Regency run a very poor business , try to make money by fool the customers promising a good quility product and deliver a poor ones under a higher price. Poor customers service and poor quality product.
Entity
regency furniture
Categories: Furniture & Furnishings
11, Report:
#1163741
Posted Date:
Jul 21 2014
Ashley Furniture sofa & loveseat Largo Maryland
Brought sofa & loveseat from Regancy Furniture in Largo, Maryland which is a part of Ashley Furniture and after about a year of haveing it the both of them started to peel.
Salesman told me that furniture was real leather, so called in a report for the warranty that I had on ...
Entity
Ashley Furniture
Categories: Furniture & Furnishings
12, Report:
#1148512
Posted Date:
May 21 2014
Regency Furniture Ripoff Upper Marlboro Maryland
Purchased furniture from the Waldorf location in Feb. 2014 and March 2014 for my living room and bedroom. At the time of the purchase in Feb. the manager agreed to allow me to have the all the furniture delivered at one time if I purchased the warranty for $150.00. I contact...
Entity
Regency Furniture
Categories: Unusual Rip-Off
13, Report:
#1125486
Posted Date:
Feb 21 2014
Regency Furniture Worst company! Fredericksburg Virginia
Worst commany ever! It took two salesman to even look at furniture....first one was too busy playing with his phone. Second one failed to give us the correct delivery charge amount and failed to tell us phone much we had to pay out of pocket (and even gave us the wrong amount on tha...
Entity
Regency Furniture
Categories: Furniture & Furnishings
14, Report:
#1122732
Posted Date:
Feb 11 2014
Regency Furniture Corporate office and Ahmad Muhammad Delivered broken furniture and refuse to repair brandywine maryland
Bought my furniture February 2013. The day the drivers delievered it they set it up wrong causing thebedroom set to break the first day,. I called fredericksbirg office they stated I need to call customer svc in Brandywine. called customer service and spoke to kelly who stated tha i...
Entity
Regency Furniture
Categories: Furniture & Furnishings
15, Report:
#1100764
Posted Date:
Nov 20 2013
Regency Furniture Worst and unprofessional company I have ever incountered, starting with Amber and Elizabeth should be fired Brandywine Maryland
I intend to file a lawsuit agains the Fredericksburg and Brandywine Regency Store/Corporate Office for negligence, poor service, unprofessionalism, deceitfulness, threats, and theft of more than $2500.
Entity
Regency Furniture
Categories: Employers
16, Report:
#1074974
Posted Date:
Aug 12 2013
![](https://www.ripoffreports.com/report-images/45*34/docs/r1074974-lfcrf4-18un6w8m0i.png)
Regency Furniture in Brandywone Maryland Raneesa; Jasmine; Amber; Jackie; Lysette; Maria, Elizabeth; Ahmad Paid for furniture in full and chair was broken, they refuse to replace it. Brandywine Maryland
I bought furniture on 03/30/2013 from Marlo in Laurel, Maryland and it was delivered the third week in April. I had no clue that my furniture was coming in from Regency Furniture. When delivered I noticed that one of my chairs had a crack in it, the delivery guy who hardly spoke a...
Entity
Regency Furniture in Brandywone Maryland
Categories: Furniture Manufactures
17, Report:
#1070041
Posted Date:
Jul 25 2013
regency furniture Work Furniture store among all fairfax Virginia
I purchased my Living room on 03/19/2013. the sales person promised to have all and everything delivered in or about 3 weeks which was ok with us.
it took them 4 weeks to bring us our merchandise and we were ok with the one week delay. so we received the sofa / love seat chair / 2 c...
Entity
regency furniture
Categories: Furniture & Furnishings
18, Report:
#1061326
Posted Date:
Jun 23 2013
Regency Furniture No Furniture to Date Langley Park Maryland
ive ordered furnishings from this branch since the 20th of April and has been getting dates thats not good .iwas given the 10-14 of june .those days came and went and no one called and i called and was told part of my order was in store but not the two sofas and was then given this ...
Entity
Regency Furniture
Categories: Furniture & Furnishings
19, Report:
#1014840
Posted Date:
Feb 15 2013
Regency Furniture - Fredericksburg VA REGENCY FURNITURE HAS THE WORST CUSTOMER SERVICE EVER! fredericksburg, Virginia
This was the letter I sent to regency furniture and the better business bureau. I hope you find this helpful and know Regency Furniture is bad news! Do not ever spend your money in this dump! YOu will never get your problem solved, and you will constantly get rude and unhelpful indi...
Entity
Regency Furniture - Fredericksburg VA
Categories: Department & Outlet Stores
20, Report:
#985842
Posted Date:
Dec 22 2012
Regency Furniture, Largo Maryland Fake, ripoff, fruad, WORSE customer service. MOE & RICHARD ARE LIARS, SCAMMERS AND WORSE AT THEIR JOBS. DON'T BELEIVE WHAT THEY TELL YOU Largo, Maryland
Went to Regency Furniture at Largo, Maryland on Sept 26, 2012
We just moved and we (my husband & I) were looking for two piece sectional in micro- fiber
We could not find it in the store but we were assured by sales representative called Richard that w...
Entity
Regency Furniture, Largo Maryland
Categories: Furniture & Furnishings
21, Report:
#984102
Posted Date:
Dec 19 2012
![](https://www.ripoffreports.com/report-images/45*34/docs/8bf99338-00c9-4de5-a5f1-f8a567cb3d69.png)
Regency Furniture Larry, Moe, Leeanne Mislead sale, Bait and switch, would not refund money, scammed, horrible customer service Largo, Maryland
I purchased 2 bed sets in which I was not informed would need to be ordered until I was at checkout. At that point I was told it would by the salesman (Larry) take 6-8 days for the items to come to the store. Once I found out it would take 6-8 weeks after a month in I asked for my ...
Entity
Regency Furniture
Categories: Furniture & Furnishings
22, Report:
#952859
Posted Date:
Oct 09 2012
Regency Furniture Amazingly Poor Refund Practices Brandywine, Maryland
The store may have low prices on furniture, but be sure that you don't return anything or cancel delivery because it will take more than a month for them to process your request. Once it has been processed you will need to go to the store to pick up your refund. I specia...
Entity
Regency Furniture
Categories: Furniture & Furnishings
23, Report:
#837529
Posted Date:
Feb 11 2012
Regency Furniture Shady Delivery Practicies Continue Internet, Internet
Ordered furniture from their Langley Park, MD store back in Nov. 2011 & utilized their [layaway] to make my payments. Delivery/Shipping was included in the final price & I was directed to call in a week prior to my final payment to discuss delivery. Received a call the week ...
Entity
Regency Furniture
Categories: Furniture & Furnishings
24, Report:
#739539
Posted Date:
Jun 11 2011
Regency Furniture Regency Furniture Lies Fredericksburg , Virginia
We recently bought a leather living room set from Regency. The sales associate we worked with claimed that the leather was so durable that you could take a knife to it without damaging it. She also claimed that our cats walking on it would not be a problem. Apparen...
Entity
Regency Furniture
Categories: Department & Outlet Stores
25, Report:
#646526
Posted Date:
Oct 01 2010
Regency Furniture buying furniture fredericksburg, Virginia
buyer beware of buying from a furniture store. Ask up front if there is a delivery fee. If they say no make sure on your bill of sales there are not no hidden fees. I was told one thing but was given otherwise. Also, w/ a delivery fee, make sure that you are ...
Entity
Regency Furniture
Categories: Department & Outlet Stores