1, Report:
#1531050
Posted Date:
Feb 08 2024
Verizon Communications, Inc. Offered promotions (X Box X Series and $200 gift card) in exchange for signing up for 5g home internet. Failed to provide the promotions despite repeated phone calls to customer service and gours on the phone. Promised that promotions wpuld be delivered to my home on particular day but never arrived. When I called to inquire about the delivery, Verizon claomed tp have no record pf the phone call. Each time I call customer service I have to start all over again. I have called more than 6 times. I jave gotten nothing but lies and false representations. This company is a fraud. New York City New Yourk
Verizon Communications, Inc. Offered promotions (X Box X Series and $200 gift card) in exchange for signing up for 5g home internet. Failed to provide the promotions despite repeated phone calls to customer service and hours on the phone. Promised that promotions would be delivered ...
Entity
Categories: Internet, Internet fraud, TV, Home phone and internet, Internet Marketing
3, Report:
#1441645
Posted Date:
May 06 2018
VERIZON VERIZON COMMUNICATIONS, COMMUNICATIONS PRICE GOUGING, REFUSED TO RENEW MY LOYALTY DISCOUNT UNLESS I SWITCHED TO FIBER NEW YORK NEW YORK
VERIZON FOR THE PAST 2 YEARS GAVE ME A LOYALTY DISCOUNT ON MY HOME PHONE BILL.
RECENTLY MY PHONE BILL JUMPED FROM APPROX $35 A MONTH TO $71 PER NONTH.
RECENTLY IN A TAPED CONVERSATION I WAS TOLD BY A VERIZON REP THAT THAT THEY WOULD NO LONGER HONOR THIS DISCOUNT UNLESS I SWITCHED ...
Entity
Categories: phone service
4, Report:
#1413897
Posted Date:
Nov 28 2017
VERIZON WIRELESS FINANCIAL VERIZON WIRELESS, VERIZON COMMUNICATIONS VERIZON WIRELESS FINANCIAL - UNAUTHORIZED DEBIT WITHDRAWALS FOR NONEXISTENT VERIZON WIRELESS ACCOUNT Columbia South Carolina
VERIZON WIRELESS FINANCIAL - UNAUTHORIZED DEBIT WITHDRAWALS FOR NONEXISTENT VERIZON WIRELESS ACCOUNTVerizon Wireless, Verizon Financial, Verizon has made monthly, unauthorized debit withdrawals and credited to a nonexistent Verizon account. Currently, my bank/institution has stopped...
Entity
Categories: Cellular Phone Companies
5, Report:
#1395964
Posted Date:
Aug 27 2017
Verizon Communications Overbilling and Collections Issue New York New York
Verizon (cable and Internet Service Provider) overcharged me by charging for a television channel (HBO) not ordered separately – a service that was provided with the cable television service by the company.
This matter represents an ongoing issue and unethical business practices o...
Entity
Categories: Cable TV
6, Report:
#1287469
Posted Date:
Feb 13 2016
Verizon Communications FiOS Verizon's deceptive bait-and-switch billing practices Internet
I have been a Verizon customer for 13 years. The cost of service goes up periodically, and when I call Verizon, the price comes down sometimes, after many hours on the phone with Verizon customer service.
Last year I got a complimentary upgrade to 25 Mbits of FiOS internet-only serv...
Entity
Categories: Internet Service Providers
7, Report:
#991477
Posted Date:
Jan 20 2013
![](https://www.ripoffreports.com/report-images/45*34/docs/2dbab602-6070-459e-852a-f1b95518c0de.png)
Verizon, PA Verizon Communications, Inc DSL, Slow Speeds, Selling 10Mbps, getting 56k Speeds. Ripoff, Mentally ill workers, damage, phone jacks, crossed wires, attitude, Shoddy Work, unnecessary work, poorly trained workers, Incompetent , Internet
Whatever you do, STAY away from Verizon DSL Internet Service in Philadelphia. Verizon is
running a SCAM. They sold me 10Mbps DSL service when I switched from cable four
months ago. I ran a speed test and discovered I was getting 1989 56k modem
speeds. Called Verizon and the...
Entity
Categories: Internet Services
8, Report:
#868450
Posted Date:
Apr 14 2012
Verizon Communications Verizon FIOS, Verizon, Verizon Wireless VERIZON FALSE ADVERTISING, CHERRY PICKING FIOS CUSTOMERS, GIVING THE RUNAROUND Newport News, Virginia
I am writing to complain about Verizon Fios services, or a lack therof. I understand that there are many areas where they have not yet reached installation, and that is the answer they give anytime you ask them why you don't have FIOS availability yet. I am writing though, because I...
Entity
Categories: TV Advertisements
9, Report:
#864902
Posted Date:
Apr 06 2012
Verizon Verizon Communications Verizon, DSL, High Speed Internet Internet, Internet
Received the follow email from Verizon on my home internet service. Apparently as of May 6, 2012 I will no longer be provided with a dry loop internet service to my house unless I purchase home phone service. In the days of Cell phones and other services that are cheaper, I fi...
Entity
Categories: Internet Service Providers
10, Report:
#863220
Posted Date:
Apr 04 2012
Verizon Communications Verizon Southwest harrassed for being sick and not meeting sales objectives.... Dallas, Texas
I started with verizon in 1997. It was great working there the first 10 years and than it just got worse and worse. I was diagnoised with migraine headaches back in 1988 and suffered from them since than. I was on FMLA for that. ...
Entity
Categories: Consumer Services
11, Report:
#862671
Posted Date:
Apr 02 2012
verizon wirelesspo rebate scam Internet
every verizon wireless rebate i have submitted over the past 5 yrs has been rejected. they send a confirmation email leading you to believe it was recieved ok. then a post card arrives weeks later claiming you never included the original bar code panel. the post card tells you to re...
Entity
Categories: Cellular Phone Companies
12, Report:
#857967
Posted Date:
Mar 22 2012
Verizon Verizon Communications Verizon High Speed Internet is Scam Brooklyn, New York
Like many who have compalined about slow internet, I called verizon and asked for a solution. They told me to pay about $44.99 and I could get up to 5mbps. Bought the service but I found out I'm runining with less than 1mbps. Called customer service and after turning the modem on an...
Entity
Categories: Internet Service Providers
13, Report:
#854396
Posted Date:
Mar 15 2012
Verizon Verizon Wireless, Verizon FIOS, Verizon Communications Verizon did it again, violating my consumer rights and block access without notice or reason Internet, Internet
I got up this morning and was unable to access my Verizon webmail. I turned off two weeks ago Verizon FIOS bundle and kept the Internet for another month, without using the modem, just to access my webmail in order to make a transition to my new email address changes...
Entity
Categories: Internet Services
14, Report:
#841641
Posted Date:
Feb 19 2012
Verizon Communications Fails 2 Honor Online Order Pricing Overcharged 2 Months Of Service Free Modem Was Not Free.... St Petersburg, Florida
I had ordered Verizon's Double Play package on the internet and this gave me DSL and local phone service for $44.99 a month for 12 months and the router and shipping was free as they claimed. They said they could possibly do up to 7Megabit/second with this package and they'd n...
Entity
Categories: Internet Service Providers
15, Report:
#821579
Posted Date:
Jan 14 2012
Verizon - Verizon Wireless - Verizon Communications Verizon- the 'V' stands for VOMIT and the RED logo for DEBT and ANGER Internet
If you (or a loved one) are considering investing in Verizon or are invested in Verizon, please consider the growing legions of customers experiencing abominable service from this company. I am not a financial advisor. But I am pretty astute at recognizing tr...
Entity
Categories: Cellular Phone Companies
16, Report:
#820681
Posted Date:
Jan 10 2012
Verizon Communications Verizon Fios TV BEWARE- FIOS STARZ HD ONDEMAND DOES NOT STREAM IN HD. POOR DIGITAL SIGNAL New York, , New York
After numourous attempts and hours on the telephone with Verion Fios technical support addressing concerns over the fact that STARZ ONDEMAND HD is not streaming any movies under the HD category in HD. This rep informed me that this is what Starz is...
Entity
Categories: Cable TV
17, Report:
#736892
Posted Date:
Jun 05 2011
Verizon Fios verizon, verizon cable , verizon internet, verizon cable and internet, fios, fios cable, fios internet, verizon communications Bad customer service and cable service. long wait times to report a problem. Instant service for new orders dallas, Texas
Please hold for the next representative, your call is very important. I have been on hold with Verizon for 1hour and 4 min. now. It's a Saturday night. I wanted to watch the Saturday night movie, the only new movie for the month. Knight and Day. Found it on menu, and selected ...
Entity
Categories: Cable TV
18, Report:
#717584
Posted Date:
Apr 14 2011
Verizon Communications Harassment, Extortion, Fraud, Lying, Violation of Privacy Wilmington, Delaware
I first realized Verizon were lying b**tards when I called them last summer, requesting assistance with my internet service, which had mysteriously stopped working. I had signed up for wireless internet, but when I called the service number on my bill, they claimed they didn't offer...
Entity
Categories: Internet Service Providers
19, Report:
#671435
Posted Date:
Dec 14 2010
verizon wireless cellular verizon communications, Inc. Terminated my cellular number/service, Internet
On Dec. 14 my cellular service (phone number) was terminated totally and my minutes I had added as well were gone. I was RIPPED OFF. I got ahold of a customer service rep. in Georgia which managed to get my phone turned back on again but my minutes
were never returned. I am r...
Entity
Categories: Cellular Phone Companies
20, Report:
#664271
Posted Date:
Nov 30 2010
![](https://www.ripoffreports.com/report-images/45*34/docs/1d5ef5c3-da73-46ba-9e94-747bef31ba38.png)
Verizon Communications Overcharging credit card 5 times higher bill, Three different account numbers for same phone number, never gave the advertised discounts. Dallas, Texas
BAIT and SWITCH, FALSE ADVERTISING, PREDATORY BILLING: they are charging me 5 times the agreed upon amount for 2 phones plus the internet: $99 - $10 (for 6 months for switching to FIOS) - $40 for bundling the phone/internet services = $49 (should be the correct billi...
Entity
Categories: Telephone Companies
21, Report:
#583195
Posted Date:
Nov 21 2010
Verizon One Bill - OnePay - Verizon Communications Verizon (bundled billing services for Direct TV and Verizon home and wireless accounts. Put me in collections for services not provided. Internet
I bought into the Verizon One Bill. Direct TV, Verizon home and Verizon wireless was paid all on one bill. However;......they were just stealing money from their victims. I needed to buy out of my contract with Direct TV as their rates climbed so high t...
Entity
Categories: Cellular Phone Companies
22, Report:
#630220
Posted Date:
Aug 10 2010
Verizon Communications Charged for hardware returned, Didn't call back when they said to resolve issue, almost had our service shut off for FRAUDULENT charges, directed to fake or disconnected numbers, run-around, terrible Internet
Since using Verizon for as my internet provider I have experienced COUNTLESS issues with billing (charging cards that were no longer in the system), customer service (having to talk to 5 people just to find out the total and payment date of a bill), but recently got hit with somethi...
Entity
Categories: Internet Service Providers
23, Report:
#617580
Posted Date:
Jun 25 2010
![](https://www.ripoffreports.com/report-images/45*34/docs/664fdc46-7b75-4b7f-8af3-ca0131dbffa2.png)
Verizon Communications Bate and swift, Internet
BBB complaintJune 7, 2010Thank you for referring the complaint of blank, concerning account blank to our office for review. We appreciate your bringing this matter to our attention. In the complaint, Ms. blank expressed concern about Verizon a billing issue with the Veriz...
Entity
Categories: Internet Fraud
24, Report:
#607708
Posted Date:
May 27 2010
VERIZON COMMUNICATIONS,INC Billing & Customer Service Problem Hopewell, Virginia
I was quoted $100 for 2 telephone lines to be installed and connected by Verizon for our new company. When I received a bill for double the $100 I was quoted I tried to call Verizon and sent the company a certified letter explaining the facts. I also mentioned in the letter the horr...
Entity
Categories: Telephone Companies
25, Report:
#606551
Posted Date:
May 24 2010
VERIZON COMMUNICATIONS Lte me screw you Data ripoff. Please join me and read Internet
Verizon Wireless has started to screw us by charging for Internert services that we do not want or need. I have seen many complaints about this.
I even had my daughter's internet disabled, but still pay.
I need people to help start a class action suit. I have cl...
Entity
Categories: Telephone Companies