26, Report:
#1453890
Posted Date:
Jul 29 2018
Vivint Solar Advocate team Rep Rachel Vanisi CEO David Bywater 52 weeks and counting Lehi Utah
I had Vivint Solar panels put on my roof in August of 2017. Today is July 28 2018, and nothing is running yet. I was told by the salesperson that it should be from 4-17 weeks for all paperwork and inspections to be done. Well we are just about 52 weeks in and Vivint Solar is not wor...
Entity
Categories: Solar Panels, Solar Energy
27, Report:
#1449245
Posted Date:
Jun 27 2018
Vivint Smart Home Vivint Sold me a bad alarm with continuous problems San Antonio Texas
I had a new security system installed in my home. Over $3,000 of equipment. This was done in February 2017. I have had nothing but issues with it since.
I have had technicians out 11 if not more times and another that cant come out for another 2 weeks. I call in and they waste ...
Entity
Categories: Alarm Security System, ALARM MONITORING SERVICES
28, Report:
#1443075
Posted Date:
May 15 2018
Vivint Best Buy Vivint Best Buy bait and switch on monitoring service Nationwide
Our home was burglarized on Thanksgiving eve day. We went to Best Buy to look at home security systems on Black Friday. While looking at their selection we were steered to the Vivint demonstration area and shown the Vivint/Best Buy system. We were told the system would cost $1100 fo...
Entity
Categories: Home Alarm Systems - fire - burglary - security
29, Report:
#1441788
Posted Date:
May 07 2018
Vivint Smart Home, Vivint security Lied to my face about being locked into a contract Nationwide
A few years back I was sold a security system via a door-to-door salesman. Both the salesman at my home and the one I spoke to over the phone told me I could cancel at any time. Three years later due to hardships I called to cancel my service. I was informed at that time that I wa...
Entity
Categories: Security Services
30, Report:
#1438232
Posted Date:
Apr 11 2018
Vivint and perfection collection my wife signed me up for a security system and signed my name and vivint has been trying to hold me accountable lehi utah
In 2015 i noticed that vivint put something on my credit report, I called them and they said that i had signed up for a home security system in February of 2013. I told them that I hadnt because my wife and I were seperated in january of 2013 and I wasnt living at the house. If ...
Entity
Categories: Home Security, Home Security System
31, Report:
#1435215
Posted Date:
Mar 20 2018
Vivint Home Security Vivint Abuse of contracts Provo Utah
Signed a 3 year contract and all equipment installed and free. Can move to another address is we were to sell or move. OK, but we had to move for work, and I wrote a letter that we would not be able to use the system and that the new home owners could not afford to use t...
Entity
Categories: Services
32, Report:
#1433751
Posted Date:
Mar 12 2018
Vivint Solar Got my wife to sign 20 year contract and didn't realize it until I now have leak in my roof. Read fine print of contract. We haven't any money since installed and actual cost have gone up even though we have new appliances and heat pump! Utah
We haven't any money since installed and actual cost have gone up even though we have new appliances and heat pump!
Entity
Categories: Solar
34, Report:
#1428314
Posted Date:
Feb 09 2018
Vivint Smarthome Would not repair alarm system or cancel account and took money from my account without authorization Provo Utah
I got a Vivint system a year ago. I got the sensors , thermostat and automatic deadbolt and it was almost 3000 dollars, what a fool I was. The sensors are way too sensitive and the police have been to and inside my home 6 times at this point. The thermostat has gone haywire around 4...
Entity
Categories: Home Alarm Systems - fire - burglary - security
36, Report:
#1421866
Posted Date:
Jan 10 2018
Global Communications, LLC Terry J. Taylor, Jr. The CEO of Global Communications conned about 7 of us, stating that we were buying a franchise from him. There never was a franchise and nobody was paid. Nicholasville Kentucky
Global Communications owned and operated by: Terry Taylor, Jr 212 Coburn Dr. Nicholasville, KY 40356 Dealer ID: 1788225 told myself and about seven others that we could work for him to pay off a franchise to become our own dealers for offering Satellite and Internet service to resid...
Entity
Categories: Marketing
37, Report:
#1415806
Posted Date:
Dec 08 2017
vivint Vivint sales person lied.
Sales person by the name of Josh. Came to my address . Josh said he was athurorized by the HOA President to sell home security system. He did not have a letter but he did say her name. With that i listen to his sale pitch. It was as usuall it was a full court press. I was in a...
Entity
Categories: Cameras & Video, Home Security
38, Report:
#1414512
Posted Date:
Dec 01 2017
Vivint APX Security Deception and malintent. Anything they can do to screw you. Provo Utah
From the moment I signed up with Vivint (then called APX), there was trouble. The original salesman promised me free quipment upgrades. When I got an email advertising a special deal of an upgrade for $250 a couple years later, I called to see what was up with that. Upgrades are nev...
Entity
Categories: Home Security System
39, Report:
#1412889
Posted Date:
Nov 21 2017
Vivint Delayed cancelation to Squeeze another month of service Provo Utah
After 3 years of service we decided to cancel. We had been having problems off and on with batterys going dead, units quit working and over all aging system. We sent in the written notice as required, but 15 days later we were charged for another month of service. I called to ask wh...
Entity
Categories: Security Services
40, Report:
#1410992
Posted Date:
Nov 08 2017
Vivint Alarm systems Briggs Romeril initial sales rep - Badge ID #: 129690 Jason misrepresented to get a sale California
I contacted Vivint alram system via internet, the moment i clicked on submit button i got a call from a guy asking me for my address to see if I qualify, I told him I am not giving anyone my address (I am looking for a secuyrity system for my home so it makes sense) until I know who...
Entity
Categories: Home Security, Security Services
41, Report:
#1409062
Posted Date:
Oct 27 2017
VIVINT. Identity Fraud, Claims I signed a contract I did not. Signature is not mine as my middle initial is not there. I believe this is a case of elderly abuse , a felony, I am 82 Provo Utah
I never received a copy of the 5 year contract, which I never signed.and which I find outrageous. The contract I received 5 months after installation of products did not contain my signature. I was never inormed of the length of the service involved.
I sent a copy of my passpo...
Entity
Categories: Security Services
42, Report:
#1407080
Posted Date:
Oct 18 2017
Vivint Home Security Rip Off/Scammers Provo Nationwide
This company is a complete rip off. My cameras are never working which the sales Rep told me I shouldn't have any problems. The cameras are broke more than they are working. I have to constantly call and complain for them to try to fix the problem. One day my door sensor was not wor...
Entity
Categories: Security Services
43, Report:
#1394531
Posted Date:
Aug 22 2017
Vivint Solar Did not live up to contract stating they would remove my panels in 30 days Lehi Nationwide
I bought a house that was locked into a solar contract. It needed a new roof which by the way the panels should not have been installed on in the first place. I called Vivint to ask how long it would take to get panels removed. They assured me 30 days from original phone call. ...
Entity
Categories: Electrical Services
44, Report:
#1393712
Posted Date:
Aug 18 2017
Vivint APX Holding Group, APX In early July 2017, I submitted in writing a request for termination of services by Vivint for my home alarm service. About a week later, I received an email indicating that I did not submit required notification for termination of services. Provo Utah
After speaking with a Vivint Rep on the phone, he agreed that I had meet the termination notification requirement. They informed me that it would take up to 30 days to terminate the service. On 14 Aug 17, Vivint withdrew another $50.00 from my account for payment. On 18 August, I ca...
Entity
Categories: Home Security
45, Report:
#1393170
Posted Date:
Aug 16 2017
Vivint Vivint Home Security Worst Customer Service Ever-Can't get out of your Contract Provo Utah
Worst customer service ever? Never deal with this company, they won't let you out of your contract. I had to sign for 6 years and had problems from day one with faulty inept installation technicians, false alarms, faulty products and ridiculous hold times when you have to call t...
Entity
Categories: Electronic Manufacturers
46, Report:
#1393122
Posted Date:
Aug 16 2017
Vivint Inc Professional Collection Vivint Inc reported me owing $767 to my credit bureau when my services was stopped 8/2015 with me owing only $199 and no one have any information about my acct at Vivint since they sold it Utah Nationwide (utah)
Vivint unfairly reported the incorrect of money that I owed them when my services was terminated. I was not under contract when my service was terminated and I spoke to someone about the $767 late 2015 and reminded them that I was not under contract and I should not be charged the...
Entity
Categories: Questionable Activities
47, Report:
#1380396
Posted Date:
Jun 21 2017
Vivint Left my Alarm System wires disconnected, Shorted my Doorbell and Laughed as they left Nationwide
Almost a year ago, I had Vivint install a security system with video camera monitoring. After a couple of days I called them to have the system removed because it was causing interference & causing my internet not to work. The Vivint Technicians came, removed their equipment and lef...
Entity
Categories: Home Security
48, Report:
#1379293
Posted Date:
Jun 15 2017
Vivint Service is terrible and you have to fight to get rid of them like a stalker in a bad relationship Utah
I purchased a home security system from Vivint in July, 2012. The salesman came to my home when I bought the system. I have dogs. The salesman knew I had dogs because my dogs were here when he was here. He failed to tell me that dogs would set the alarm off as glass breaking...
Entity
Categories: Security Services
49, Report:
#1378238
Posted Date:
Jun 10 2017
vivint vivint home security contract bait and switch tactics Provo Nationwide
DO NOT USE VIVINT THEY ARE LIARS AND CROOKS. I lost my job and called Vivint to ask when my contract was over because that would be one less bill to pay especially at 60.99 per month. The very nice man offered to lower my bill by 15.00 a month that would make my bill 45.99. He kept ...
Entity
Categories: Security Services
50, Report:
#1373419
Posted Date:
May 16 2017
Guardian ProtecGE Security Nationwide, Security Force Inc or SFI of Raleigh North Carolina GE Security Solicited Me, by calling to offer free system Emerald Isle Nationwide
August of 2016 I received a phone call from a man (a cold call I never contacted them ever) who said he 'had an alarm powered by new GE Technology' and needed some additional advertising/coverage' or something to that effect; and he wanted me to try it out for free.He said the...
Entity
Categories: Communications & Networking