1, Report:
#1531331
Posted Date:
Mar 04 2024
Forever Solar Electric Forever Solar installed leaking solar mounts onto my roof, abandoned my solar panel installation and destroyed my home Tustin CA
https://foreversolarelectric.com/
Initial and addendum contracts and deposit made on 1/17/21 and 2/10/21 with Forever Solar aka: Forever Solar Electric. The initial solar array installation took over 18 months to finish.
The battery installation portion of the contract was aban...
Entity
Categories: Power home solar
2, Report:
#1531262
Posted Date:
Feb 23 2024
VRBO The property owner did not refund full amount
After booking a vacation rental for Dec 25 - Jan 1, 2025, the property owner emailed us telling us that there would not be any preparation either on our arrival and on our departure.
He asked if we would change our reservation to Dec 24 - Jan 2, 2025 - and if we couldn't make that a...
Entity
Categories: Vacation planning, Vacation rental fraud
3, Report:
#1526095
Posted Date:
May 01 2023
VRBO Have not received refund for cancelled trip. texas austin
I reserved a rental home and then cancelled it, the reason I cancelled was the home was not large enough, so I rented another home from them for the same date that I paid in full because I had to to hold the reservation. I was told I would receive a full refund in 10 business ...
Entity
Categories: Vacation Rentals
5, Report:
#1516462
Posted Date:
Sep 28 2022
South Carolina Rentals by Owner Advertised money back guarantee Hilton Head SC
This company solicits to advertise homeowner rentals, especially in vacation areas in SC, for a low annual $40 fee. Compared to the fees charged by vrbo this was a bargain if you only contracted for a couple of rentals. At the time I listed there was a money back guarantee that if y...
Entity
Categories: Vacation Rentals
6, Report:
#1520708
Posted Date:
Aug 24 2022
VRBO.com VRBO does not support renters who have been lied to about the listings or remove retaliation reviews. You have to do everything through the host, which is useless when they have already lied and cheated you out of money. They will not make the host change their listing.
We were told the house we were renting for a large amount of money had air conditioning. It had one small portable air conditioner (that we couldn't move) in one bedroom of a 2800 sq ft house. I complained to the host within an hour and they only said, sorry. I complained to t...
Entity
Categories: Vacation Rentals
8, Report:
#1515777
Posted Date:
Feb 04 2022
VRBO Homeaway, Expedia Unilateral Booking Cancellation Austin Texas
BUYER BEWARE. I have used VRBO for years. I actually use to recommend them to friends and family. Always had a good experience until recently as owners (and their accomplices at VRBO) take advantage of unsuspecting customers. They are greedy and taking advantage of the pan...
Entity
Categories: Vacation Rentals
9, Report:
#1514991
Posted Date:
Jan 06 2022
Grizzly Vacation Rentals (@bigbearfun) running a scam operation in Big Bear City CA
We reserved a vacation cabin in Big Bear, CA during peak season (the week between Xmas and NYE) through VRBO. The property management company, Grizzly Vacation Rentals (@bigbearfun), immediately provided a 5-page rental contract by email. In order to complete our booking, Grizzly Va...
Entity
Categories: Vacation rental fraud, Vacation Rentals, vacations
10, Report:
#1514873
Posted Date:
Jan 02 2022
VRBO VRBO.com VRBO refuses to side with guests, even when presented with valid evidence and admitting unreasonable Austin TX
We booked a stay at an apartment in Washington, DC. It looked good on the ad, but didn't have a lot of reviews, which should have been a red flag. My friend and I got to the apartment and the host did not adhere to COVID protocol, and stayed in the apartment to tell us miscellaneous...
Entity
Categories: Property rental, Vacation rental fraud, Vacation Rentals
11, Report:
#1512174
Posted Date:
Sep 24 2021
Vacasa/VRBO Cabin carpet and furniture was filthy. Chair in front room was broken. Duvet on my bed was not wash, tv in bedroom did not work. Coffee spilled on deck table not wiped up. COVID CABIN!!
Cabin carpet and furniture was filthy. Broken chair in front room. Door won't close on dishwasher. Duvet cover on king bed not washed eww! Outside deck table has coffe spill marks from previous occupant. Very unsanitary place. Especially during this COVID pandemic. Key did not wor...
Entity
Categories: Property rental
12, Report:
#1510770
Posted Date:
Aug 08 2021
VRBO Double Booked my rental and then offered to cover our hotel expenses for the night and didn't do it. Austin TX
We booked a vacation rental in Atlanta, GA for July 24, 2021 - July 27, 2021. The rental was booked on June 17th, 2021. After spending 9 hours driving to Atlanta we arrive only to find out the host had double booked our vacation rental. Someone was staying in the unit that we alread...
Entity
Categories: Vacation Rentals
13, Report:
#1510202
Posted Date:
Jul 20 2021
VRBO Same Day Cancellation of Our Rental!!!
I have used VRBO over the past several years with moderate results. Unfortunately, my company and I are done using this company.
While heading out the door for an international trip I got a 'We are so sorry, but your home is not available' email. Keep in mind that the trip was bo...
Entity
Categories: Airbnb cancellations, vacation, Vacation rental fraud, Vacation Rentals, vacations
14, Report:
#1508810
Posted Date:
Jun 09 2021
Desert Air Bed & Breakfasts LLC Desert Air Bed & Breakfasts Desertairbandb desertairbandb.com Desert Air Bed & Breakfasts LLC - J Taylor Bard - refuses to refund $1065 after double booking my reservation. Tucson Arizona
On May 19, 2021 I used the website Vrbo to book a Desert Airbandb rental in Tucson, Arizona for 5/22/-6/01/2021. After having used the instant booking feature I was sent a higher nightly rate adjustment along with an additional $225 in fees, only $50 of which were for my pets.
I l...
Entity
Categories: Home Rental, Vacation Rentals
15, Report:
#1508185
Posted Date:
May 20 2021
Esther VRBO - Vacation Rental by Owner, cancelled our fully paid rental shortly before start...owner nor VRBO suffered no consequences. TEXAS
Our fully paid reservation was cancelled by the Owner just a few days before our trip was to start. We had paid well ahead of time. Had WE cancelled we would have lost our entire rental fee.
Neither the Owner nor VRBO, however, suffered any consequences.
They sent a number to ca...
Entity
Categories: Apartment Rental, Vacation Rentals
16, Report:
#1504175
Posted Date:
Jan 22 2021
iTrip iTrip Vacations Smoky Mountains Rentals Stayed at Cabin, No Power, No Food NO Water for three days, Weather had us stuck on mountain top. Lied about damage done to property Franklin Tennessee
I reserved a very expensive property on July 2020, paid half up front of $1500.00 then paid the other half on 11/24/2020 of $1500.00. This stay was at ITrips Pidgeon Forge Flacon Ridge Property. Dates were for December 24-29, 2020. We arrived at 3:45 pm on December 24, 2020, it...
Entity
Categories: Refund
17, Report:
#1501790
Posted Date:
Nov 11 2020
Susan L Fereira VRBO No refund or credit for cancellation due to Covid as promised by owner. Kept our money !! kahului Hawaii
VRBO Property # 31183vb at unit 410, Maalaea Yacht Marina was booked and paid in full. As dates came closer and airlines cancelled flights due to Covid, Susan assured us that even with VRBO cancellation dates we would be refunded and credits. Hawaii opened up Oct 15 but would not ...
Entity
Categories: Vacation Rentals
18, Report:
#1501193
Posted Date:
Oct 23 2020
VRBO , MERCURY HOTEL MIAMI, LUCINDA JONES Sent my Deposit to the wrong card, a bank account I no longer have Miami Florida
I recently stayed at 100 Collins Ave , Miami better known as The Mercury Hotel.
I really trusted this to be a professionally run vacation.
The agent Lucinda Jones seemed kind enough however once it came time to get my refund back a lot of not smart and unprofessional thinking began....
Entity
Categories: Hotels
19, Report:
#1500846
Posted Date:
Oct 13 2020
Lodgeable Messed up all my reservations Draper UT
Lodable and Kimball are scam artists. I recommend you you anyone but them. I was doing fine until they took over managing my reservations with my outside systems. I started getting double bookings and miss information. Kimball blamed Expedia and VRBO and everyone else but I ...
Entity
Categories: Hospitality
20, Report:
#1500746
Posted Date:
Oct 09 2020
Lodgable Kimball Chanel Manager Draper UT
WOW, what can I say! RUN! Kimball is a used car salesman who will say anything to get you to sign up. He told me pictures were one of the most important things for ranking and all my sites like Expedia, Booking.com, and more were high end. He proceeded to pull across picture...
Entity
Categories: Hospitality
21, Report:
#1499654
Posted Date:
Sep 09 2020
Scott and Heidi Huggins VRBO Hot Spot Waterfront property hot tub Hanahan SC. Stole 1,337.00 for 12 hours at vacation rental. Hanahan South Carolina
Rented the property because it had a hot tub. Hot tub broke and the apartment had a bad odor. rented for 4 days 1,337.00 stayed 12 hours called the owners they were unresponsive and did not return my calls. Offered to pay $437 for 12 hours they took the total amount. Tried to get th...
Entity
Categories: Vacation Rentals
22, Report:
#1498586
Posted Date:
Aug 09 2020
VRBO/ HomeAway, Inc. and Mike Palmer Beg Bugs at Mike Palmer's Sandy Bottom house at 1351 Tahiti Drive, Sanibel Island, Florida 33957 rented via VRBO. Several issues, but the main one is BEG BUGS, which required medical attention. Austin TX
We (Six total family members) rented Mike Palmer’s (p 305-793-6914 email [email protected]) Sandy Bottom house located at 1351 Tahiti Drive, Sanibel Island, Florida 33957, from Tuesday, June 16th, through Sunday, June 21. During our stay we encountered a number of issues with the...
Entity
Categories: vacation
23, Report:
#1496940
Posted Date:
Jun 29 2020
Myrtle Beach Vacation Rentals Inc. Bait and switch, double booking Myrtle Beach SC
We booked a N. Myrtle Beach property through VRBO on June 12,2020, the unit was managed by MBVR, as we booked about 2 weeks from our dates of stay, we paid in full up front $842.98.
We were in communication with MBVR during these two weeks and were told to check in at the MBVR offic...
Entity
Categories: Vacation rental fraud
24, Report:
#1494711
Posted Date:
May 02 2020
730 Vision Malik Russell Malik Marcell Malik Russell is a fraud and a scam. Home rental via HomeAway/ VRBO fraud. He rents a home then does a chargeback Decatur Georgia
Malik Russell / 730 Vision / is a fraud and a scam. Home Rental via Homeaway/ VRBO scam and fraud. He rents a home on VRBO, stays there with his group of people, then later does a chargeback. He lies what the purpose of the home rental is for, and then after 2 weeks he does the char...
Entity
Categories: Home Rental and Purchase, Film Set Rentals, Home Rentals, Vacation Rentals, Rental Scam
25, Report:
#1494021
Posted Date:
Apr 15 2020
Evolve Vacation Rental Network, Inc. Refused to refund my money during a COVID-19 pandemic that has forced us to cancel trip Denver Colorado
I made several aatempts to request a refund both phone and email but the company is unwilling to to refund money for a vacation rental during COVID-19 stating there is no exception to their policy on the VRBO site.
VRBO SITE SAYS THE FOLLOWING:
Cancellation policy
You may c...
Entity
Categories: vacation, Vacation packages, Vacation Rentals, Vacation resorts