1, Report:
#1519098
Posted Date:
Jun 15 2022
VIVINT ALARM SYSTEM FRAUDULANT COMPANY DO NOT USE Utah
This company is a complete fraud. Sold me over $800 worth of equipment and never installed it properly. Failed to keep multiple appointments. They will not show up or give you your money back. STAY AWAY THEY ARE A FRAUD AND COMPLETELY UNPROFESSIONAL!
Entity
Categories: Security Services, Home Security System
2, Report:
#1514821
Posted Date:
Dec 30 2021
Vivint alarm & security Vivint I was misinformed and I was turn into the credit bureau which I had already paid Citizens bank $1.400 for the unit I told them turn it off and I was refused saying that I must pay $1.500 to $2.000 to buy the contract which I'm not going to do they even made all kind of holes in my walls which I didn't like at all. chicago IL
My details are that I feel Vivint misinform Me and my Wife and we are very displeased with this company and I refuse to add any more money to this matter I was told everything is Blue tooth which isn't true I was never told about Citizen bank for the unit then a separte billin...
Entity
Categories: security systems
3, Report:
#1410992
Posted Date:
Nov 08 2017
Vivint Alarm systems Briggs Romeril initial sales rep - Badge ID #: 129690 Jason misrepresented to get a sale California
I contacted Vivint alram system via internet, the moment i clicked on submit button i got a call from a guy asking me for my address to see if I qualify, I told him I am not giving anyone my address (I am looking for a secuyrity system for my home so it makes sense) until I know who...
Entity
Categories: Home Security, Security Services
4, Report:
#1359126
Posted Date:
Mar 01 2017
Vivint Vivint home security, Vivint alarm monitoring DECEPTIVE, OUT AND OUT FRAUD! Provo Utah
We live in a small town with little to no crime. All of a sudden there were businesses having their back doors broken into, even though nothing was stolen. Shortly afterwards Vivint started coming door to door to peoples homes and businesses selling alarm systems.
My wife and I we...
Entity
Categories: Home Security
5, Report:
#1324142
Posted Date:
Aug 23 2016
Vivinit Inc. Vivint Alarm Co., Vivint Monitoring, Vivint Smart Home Horrible Service, Rip Off, Refuses to Cancel Contract, Refuses to Refund Provo Utah
We installed a Vivint alarm system and within the month have had nothing but issues. We scheduled several tech appointments to have them cancelled by the company and after taking the days off of work each time, the tech failed to show informing us that it service call was cancelled ...
Entity
Categories: Cameras & Video
6, Report:
#746123
Posted Date:
Jan 22 2016
Vivint Alarm Company ropes clientel into year long contracts without their permission Provo, Utah
On May 30, 2008, I contracted with APX Alarms (now Vivint Alarms) to install an alarm system in my residence and provide monitoring services for burglary and fire alarms. The contract was for 36 months and I paid $47.69 per month for this monitoring. On May 30, 2011 I ca...
Entity
Categories: Security Services
7, Report:
#749352
Posted Date:
Jan 21 2016
VIVINT APX The vivint company sign me up for another 36 month with out nitifiying me they say it was on the contract for an outomatic renew Irving , Texas
Vivint alarm company has sign me up for another 36 month contract because they stated that is in the contract and I sign it I told them that I sign the contract because they installed the system the first 36 month but not the second time.They did not get my approval and I did ...
Entity
Categories: Home Security
8, Report:
#749977
Posted Date:
Jan 21 2016
Apex / Vivint Alarm State of the art equipment isn't ; High pressure sales ; possible acts to stimulate interest in security Provo, Utah
Shortly after reports of odd encounters with strangers in our small neighborhood ( a stranger offered to help bring groceries inside for me.) a man who spoke quickly & earnestly knocked on our door offering free security equipment & installation. He identified himself as Sha...
Entity
Categories: Security Services
9, Report:
#796334
Posted Date:
Jan 21 2016
Vivint Alarm Systems prevously APEX Alarms Vivint did not provide service for an estimated time of six months to a year. Internet
I contracted Vivint previously APEX Alarms 3 years and five months ago and at the beginning they were monitoring my alarm and I was very please with the service but early this year I notice that they were not making follow up calls whenever my alarm would go off. For instance one sa...
Entity
Categories: Security Services
10, Report:
#800333
Posted Date:
Jan 21 2016
VIVINT Alarm system residential Internet
approved deposit for system to be installed from vivint sept 10th 2011 from a salesman named Ryan and one other salesman I think named mat. It was to have 7 points /elements to it which were discussed at the time of purchase. After our agreed elements of the alarm the company wanted...
Entity
Categories: Emergency Services
11, Report:
#828070
Posted Date:
Jan 20 2016
Vivint Alarm Provo, Utah
On Nov. 19th 2011 Vivint had installed a alarm system in my home & they have over charged my credit card over $800.00 I have called and left voice mails with the COE/owner of the company. The staffing is nice when you call them through there customer service number but you will ...
Entity
Categories: Security Services
12, Report:
#835552
Posted Date:
Jan 20 2016
Vivint alarm Vivint home security and home automation, Internet
Company sold us an alarm system with a 2year contract back when they were apx alarm system. We had a good first 2 years the company, was great to work with wonderful partnering. However than they changed thier name to Vivint and that seemed to be when the trouble started...
Entity
Categories: Home Security
13, Report:
#839515
Posted Date:
Jan 20 2016
Vivint APX Alarm Buyer Beware Provo, Utah
I signed up for home security service with apx now vivint alarm, I was told it was a 2 year deal I was also told that they were working on a new garage door monitor and when they had it they would install it as part of my contract, a year and a half latter they still say they are wo...
Entity
Categories: Home Security
14, Report:
#881618
Posted Date:
Jan 18 2016
![](https://www.ripoffreports.com/report-images/45*34/docs/43260c43-f272-4688-9dd0-9a9da305ca67.png)
APX Vivint Alarm Systems Un Freaking Believeable ... Four Year Contract Scam! Internet, Internet
A very clean, professional young man shows up selling alarm systems. As he sells he is quickly oined by three other young men to pressure and install an alarm system for free. What began as a decent day still has no end. After having the system for two years and moving out of...
Entity
Categories: Home Security
15, Report:
#885009
Posted Date:
Jan 18 2016
Vivint Alarm APX Alarm Vivit Alarm renewed my contract for 1 year even after receiving 30-day cancellation notice Provo, Utah
Vivint Alram renewed my contract for 1 year even after receiving a 30-day cancellation notice prior to the end of my contract. They have the notice on file but insist I owe them one more year, because written notice apparently isnt good enough to cancel. Let's see...writ...
Entity
Categories: Home Security
16, Report:
#896343
Posted Date:
Jan 17 2016
Vivint Alarm system poor service ripped off from my 3 day cancellation ,vivint.com, Utah
poor custumer service because of it i had 3 days to cancel service to contract aggreement. I Faxed agreement 3 times, i emailed twice... they came and picked up systems and i have not recieved my refund.... I keep getting the run around..
Entity
Categories: Security Services
17, Report:
#900944
Posted Date:
Jan 17 2016
VIVINT alarm company false advertising, no cancellation agreement Provo Utah
vivint went door to door advertising this product. I told the saleman I needed to do my budge to see if I could afford this. He said no problem, we can install this tonight and if your budget doesn't allow it then you just call in and we will cancel it. NOT TRUE. I also wasn't told ...
Entity
Categories: Home Security
18, Report:
#885693
Posted Date:
Jan 14 2016
Vivint Alarm Deceptive practices Provo, Utah
I have had a contract with Vivint Alarm for 3 years. I had thought my contract ended in April 2012 and sent an email to the company asking if that was correct and saying that I did not want to continue the service. No reply. I called today and was told that I ...
Entity
Categories: Miscellaneous Electronics
19, Report:
#966846
Posted Date:
Jan 13 2016
Vivint Alarm Don't expect to cancel alarm service easily, Internet
We have had Vivint for a number of years. I called last year and spoke with a rep about cancelling the service since we placed our house on the market. I was told our contract went through Sept, but could transfer the account with no problem to the new owners. No big deal since Sept...
Entity
Categories: Home Security
20, Report:
#976643
Posted Date:
Jan 13 2016
Vivint alarm systems Vivint is a total ripoff provo, Utah
This is our Third problem with this company. First it was a malfunctioning thermostat. Second was a security camera that did not work for months. NOW the carbon monoxide detector keeps going off and all the company would do was mail a replacement---it has been over 10 days and still...
Entity
Categories: Home Security
21, Report:
#846397
Posted Date:
Jan 12 2016
Vivint Alarm Systems APX Alarm Systems Alarm System Scamming Internet
An alarm system is purchased to protect your family, your house and your belongings. It is a peace of mind, something that reduces stress and worries. However, my personal experience with the purchase of APX, now Vivint, alarm systems has been anything but peaceful. I would ra...
Entity
Categories: Security Services
22, Report:
#936762
Posted Date:
Jan 11 2016
Vivint alarm systems System does not work, Internet
The system was installed and worked for about a month. We have placed 4 service calls, firs the thermostat stopped working then the camera for the alarm system stopped working. The thermostate was replaced but camera still doesnt work. It has been over 6 months and still no camera. ...
Entity
Categories: Home Security
23, Report:
#1082702
Posted Date:
Sep 08 2013
matt sapien,salesman,North star alarm services matt is a lieing sneaky theif. he sold us a security system saying north star purchased vivint, no true orem Utah
matt sapien, salesman for northstar alarm services came to our door and said northstar had purchased vivint alarm. he sold us a new system by deciet and deception. this is not true as we found out later. the sneak of a thief posted 4 outdoor signs and later returned under the...
Entity
Categories: Home Security