Ava's is a total fraud! They lied about the prices of their arrangements online, and the order that was advertised at $44 miraculously went up to $74 when they were confirming my order. I reminded them I wanted the arrangement for $44, but they charged me $64! They also said they would guarantee delivery the same day and, of course, that did NOT happen! This business is a sham and I will never, ever use them again! Beware of the hidden fees, lying customer service representatives, and never rely on them to deliver your flowers on the same day because they did not do that! A total sham and rip-off! When I tried to resolve the matter on the phone, I was placed on hold for 20 minutes (!!!) and then the phone just cut off. They really need to be investigated.