- Report: #1496794
Complaint Review: Noracora -
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Author Confirmed
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Noracora
United Kingdom
Web:
noracora.com
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Noracora Difficult to return items & receive refund
Do not order from this company! First of all it took a month to receive the order (possibly pandemic was the cause, but I’m not sure).
There are zero instructions on how to return items. When I checked website it stated you had to contact their customer service via email and they had a 15-day return policy. I assumed that meant 15 “business” days (which I was within that period when I sent first email).
I didn’t hear from “customer service.” They finally responded after my second inquiry. Found out return policy is 15 days, NOT business days. Very dissatisfied with this company. I now understand why the company doesn’t list a phone number on their website; all the calls would be.
