- Report: #1307290
Complaint Review: ABT Electronics - Internet
Reported By:
Ripoff Alert -
Rogue River, Oregon, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
ABT Electronics
Internet, USA
Phone:
888-228-5800
Web:
Www.abt.com
Categories:
Business Rating:
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ABT Electronics - Bob Abt Ripoff Alert: Company Selling Defective Products. Glenview, Chicago illinois
Purchased DJI Phantom 3 Professional Quadcopter (drone). Told it would be delivered in 2-3 days. Ended up taking two weeks because they actually sell products that aren't in inventory. I was told they have a 350,000 sq. ft. Warehouse where they stock products but was lied to over and over product was shipped out but in reality ended up being told that they have to order the items first then ship them out. The product I got was obviously a defective product, with camera issues right out of the box. Contacted them for replacement and got the run around that the person I was talking to would have to talk to his "boss". He called me back a couple hours later asking me if I opened up the box. Well, duh...how would I know it's defective if I didn't open it up unless it was real obvious that UPS drove over the top of it or something. Their response was that if I opened up the box that they couldn't replace it and that I would have to go through the manufacturer. I spent 4 hours on the phone and on live tech support chat with DJI. They told me that I had to go through ABT to get it fixed. FIXED??? It's BRAND NEW!!! Huge run around, with neither of them wanting to take care of it. Problem still not resolved. They got my money and I have a quadcopter that doesn't work. What a waste of $1500. See you in court, you ********!!! Some people might just walk away and not say anything. Not me! I won't be screwed! DO NOT BUY FROM ABT UNLESS YOU WANT TO THROW AWAY YOUR MONEY ON DEFECTIVE PRODUCTS!!!
