So here it is point blank do not use academy bank if I were you and I'd pull all my money and close the account. Not even a full week ago walked in with a check from a customer for material costs on a job. Got the check cashed no problems life was good. Got the job done got paid another check from the customer for our labor. Go into the same d**n branch that just cashed the other check keep in mind. Understandable that Sunday they couldn't call the other bank to verify the funds. Manager said she could Monday great ok. Go in Monday asked did you verify the check. Manger we're not realeasing the funds until the 29th. What are you talking about well its policy because we fired someone last week for taping the till. Figured go to he other branch and see what they could do. Was told if the check was in front of her she would of cashed it. She tried to call the Englewood branch got no where. Screwed once again. Spent all day Monday Tuesday and now Wednesday on the phone. Call the federal reserves on Tuesday they said he check cleared therefore they can not hold the for more than 3days so Sunday to Wednesday the funds are available. Go to the bank wrong nope they're still holding the funds from this check. Now I'm contacting 9news fox 31 news cbs news etc due to the fact once it has been cleared federally they have to let the funds available. Mind you as well that I explained to everyone I have been on the phone with what if one of the employees was on medication and they needed their wages so they could buy medication etc. guess what I got told well sir. There is nothing we can do the employee needs to learn to save money etc for incase things like this happen. Guess what now that I was told this **** this bank. They wouldn't do anything if you have a medical condition or in the hospital etc. you know what if that was me I would be suing the bank. Guess what gives me grounds for a major lawsuit and to bring in the media and get this on the news before this happens to someone who needs medicine etc.
Robert
Irvine,#2Consumer Comment
Thu, June 23, 2016
Wow you were able to contact the Federal Reserve and they were able to tell you that the check cleared.
This is news to me, can you please tell us the phone number you called? As there are several times I have wanted to know when a check clears and this would be a lot easier than calling the bank.
Oh wait you called the "Federal Reserves".
Oh and while you are at it can you please provide us with a law that says they must release the funds after 3 days? As I am aware of Regulation CC that specifies when a bank must release the funds, but even these regulations allow up to an 11 business day hold under certain circumstances.