This company should be shut down. I have never seen such unprofessional customer service in my life. They have denied my claim after their insured "totaled" my car in a "hit and run". Their insured then "claims the car was "stolen" and reports that to the police 2 hours later.
YET, the driver was seen ( by 2 eye witnesses) getting out of the car, and going back to the house of the registered owner, (the insured). Also, the police found the keys in the car. WOW! this car theif must be a criminal master mind, to return to the house that she took the car from.
IF I do not get a return call by 9/30/2015 I will be forced to sue, and my witnesses are working with the police to try and identify the driver, then "hopefully" there will be criminal charges, and insurance fraud charges brought against ALL PARTIES!