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  • Report:  #1029844

Complaint Review: All My Sons Moving & Storage - Pflugerville Texas

Reported By:
- Houston, Texas,
Submitted:
Updated:

All My Sons Moving & Storage
2337 Patterson Industrial Drive Pflugerville, 78660 Texas, U.S.A.
Phone:
512-443-3700
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I experienced extremely poor service and what I believe amounts to fraudulent billing practices.

In terms of service, the movers and packers charge hourly and they clearly padded out the time required for the move. I was monitoring them throughout the move ans witnessed numerous instances of time wasting. I paid for a three man team and at no time were they all working. In particular, the head mover worked approximately 50% of the time that I was billed for.

In terms of fraudulent billing, I have a copy of the receipt that has clearly been doctored without my consent. For example, on the first day of packing, I signed off that the movers finished at 4pm, but I have been charged and extra 2.5hrs until 6.30pm. In addition, I have been overcharged on the driving times.

These kind of business practices are unacceptable.

Marc

Houston, Texas
U.S.A.


1 Updates & Rebuttals

Todd

Pflugerville,
Texas,
U.S.A.
President

#2REBUTTAL Owner of company

Sat, December 18, 2004

Mr. Sharpe, himself, should be featured on this web site. Mr. Sharpe claims that he was over charged for services that we provided for his move. Our company has HIS initials, on the bill of lading, next to the start time and finish time for the hours worked by our crew . He also signed an addendum to the contract, for EXTRA services that he requested! Mr. Sharpe clearly is fraudulent in his claims as this report has absolutly no merit. Slander charges against Mr. Sharpe are currently under consideration.

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