- Report: #1172906
Complaint Review: Alliance Electronics - Old Bridge New Jersey
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Author Not Confirmed
Why?
Alliance Electronics
8998 Route 18 Old Bridge, 08857 New Jersey, USA
Web:
http://www.allianceelectronics.net/
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Alliance Electronics Overpriced, Non OEM replacement, Poor Refurbishment Old Bridge New Jersey
I used their mail-in refurbishment services for my iPad Air that was dented / cracked. First the representitive over the phone said that the LCD itself was broken upon arrival. When in fact it was the merely the Glass digitzer. They services they offered me were way overpriced especially in comparaison to an ebay repair service that one would generally use. The representitive over the phone said that the parts they offered were directly from an OEM manufacturer and an ebay repair service would use a replacement that would malfunction over the course of a couple months. He assured me I would be happy with their services.
So I got my item back (A week after expected repair date) and saw a small clipping between the aluminum casing the front LCD Glass. I found this odd and I sent it to an ebay store (that offered the same repair for basically 1/2 the price) 2 days after I sent it they noted the following.
A) The LCD they replaced was in-fact a non OEM replacement
B) There were some screws missing from LCD mount
C) When I told them merely the front glass was orignially broken and that representitive over the phone at Alliance insisted that the LCD was damaged as well upon entry. They mentioned the fact that they most likely took my (Good LCD) and either used it for anoother repair or sold it on an online venue.
Bottom line these guys at the very least offer an extremely over priced incompetent service (even for walk-in standards) and are most likely (although not certain) thieves
1 Updates & Rebuttals
Alliance Electronics LLC
Old Bridge,New Jersey,
False Report
#2REBUTTAL Owner of company
Fri, October 10, 2014
This is Joe McCarthy, Managing Partner of Alliance Electronics.
This report is a false report. We do not take mail-in iPad Air repairs, and have not done any mail in iPad Air repairs.
Coincidentally - the day after this report was filed, we received a phone call from an online reputation service called Reputation Arena. Amazingly they found this report and wanted to offer their services to resolve reports like this.
How convenient. This is a new form of blackmail/bribery that has been developed by this service.
WE ARE AN AMERICAN OWNED AND OPERATED COMPANY SERVING THE ELECTRONICS INDUSTRY. DO NOT BELIEVE THIS REPORT. THE PERSON WHO FILED THIS REPORT IS A FRAUD AND SHOULD BE LOCKED UP FOR THEIR BLACKMAIL ATTEMPT.
Thanks. We can be contacted directly at the information below:
Alliance Electronics LLC
8998 Route 18
Old Bridge, NJ 08857
732-416-6144
www.allianceelectronics.net
