#20
Sat, January 18, 2003
I've spoken with Amy from the Secaucus, NJ office of Alyon a couple more times this week. She has follow-ed up with me and appears to be making a sincere effort to help me reverse the charges for Alyon bill I received based on the information I gave her indicating my grade school age child may have unintentionally accepted charges she was not authorized to accept. She promised me an updated statement from Alyon that would show a zero balance. Once I receive that, I will update my entry on this site one last time.
#30
Thu, January 16, 2003
I spoke with Amy at Alyon in Secaucus, NJ twice on Tuesday 1/14/03. Each time, she guaranteed that if I submitted a redacted birth certificate of my pre teen daughter (showing first name and birthdate), she would personnally reverse the charges. Amy said she would give me something in writing to show that the charges had been reversed. When she does that, I will submit another update.