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  • Report:  #1326674

Complaint Review: American Gun Association - Internet

Reported By:
Cheryl - Lehigh Acres, Florida, USA
Submitted:
Updated:

American Gun Association
Internet, USA
Phone:
512-782-4624
Web:
www.gunassociation.org
Categories:
Tell us has your experience with this business or person been good? What's this?

I responded to a Facebook post about receiving a free t-shirt.  The catch was you had to pay for the shipping.  I thought that was the ONLY catch.  I was very wrong.  I also ordered a knife that they had for $14.85.  I don't recall exactly what the ad said, but my order then 'registered' me as a 'member' which membership could be cancelled at any time.  

I received my t-shirt and the knife, which my credit card was charged $9.95 for the t-shirt shipping and $14.85 for the knife. Then about a week later my credit card was charged for $19.95.  I had never actually went onto their website to "logon", but I tried to call them to tell them that if this was a registration fee for something to cancel it immediately and return my $19.95 to my credit card; but when I called their telephone number I was put on hold for over an hour.  I immediately sent them an email telling them that I did not recall authorizing any membership, but that they needed to immediately cancel the membership and return my $19.95 to my credit card otherwise I was going to contact my bank.  I contacted my bank anyway for the form to fill out for the charge to be contested.  In the meantime, I have sent them a total of 4 emails and still have not heard back from them.

Tomorrow I will be filling the form out for my bank and hopefully will be refunded the $19.95 they charged me for this "membership", I also hope they don't try to charge my card again.  I also plan on putting a comment on their Facebook page, but assume they will probably hide or delete that off their Facebook page.



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